- Phone: 248-349-0900
- Visit Website
Customer Testimonials
Javier Lara is an excellent service advisor. Very customer focused and keeps me up to date with the progress. I hope you can keep him around. Richard the shop foreman that goes over everything with you is always excellent, and allowed me to exercise the slides in and out to reassure me all is well.
My service Mr Azar was great. Very helpful in getting the service work done in a timely manner and making sure I was aware of the work that was done. I have worked over the past 18 months with Mr Azar on many warranty issues all of which he was extremely helpful in getting completed. Extremely pleasant individual to work with and represents General RV extremely well. THANk YOU AGAIN FOR ALL YOUR HELP.
We really liked the experience of picking up our camper, showing us through it and how the hitch system worked was great. Bandana Mike was very helpful, as was the man who showed us all about the camper.
The service dpt was quickly to take care of my entegra reatta xl 2023 and good explains from the Manager of service.
Good communication and service
Shannon Bell in Service. Knowledgeable and friendly.
The follow up from Matt was exceptional. The technician was very informative
Great customer service.
The thoroughness and helplessness of both Chris and Broc.
Working with Trevor Tyler is always excellent as it was during my recent visit. I have recommended general RV on numerous occasions over the years.
Customer service was outstanding.
I appreciated the thorough way the trailer was inspected. Matt listened to our concerns.
Friendly and efficient
Preinspection during drop off. Detailed work order review. Knowledgeable and professional service advisor. Work completed on time as discussed.
Our service writer was April. She did a great job listening to my concerns and addressed them all during the appointment. I was very pleased with the work done on our fifth wheel.
Fast friendly awesome service awesome people thanks for getting us back on the road
From the moment we connected with General RV, you could tell that the most important thing to them is their customers. Chelsea was such a great person to work with! She answered all our questions, and was a great uber driver! Make sure to go see her if you’re in the market for a RV!!! From reception all the way through to service/parts we were treated like VIP. I would and will be highly recommending General RV!
Professional, organized.
Very thorough
Courteous service
Great customer service.
Quick service, friendly associates.
Tom in the parts deparme t was a great help with assistance with my camper part with the manufacturing company.
Process was
Seamless.
Service is excellent. If you have a question of your service advisor she/he will go get the technician that is certified to work on the motorhome to answer your questions. Amazingly helpful.
Danny was very knowledgeable, and kind. He explained step by step the process and procedures that would take place. Our process is just beginning but look forward to open and honest communication from all parties. We were welcomed as soon as I walked in. The reception and waiting area was inviting. The people inventory is the center is well stocked. What a nice bag of sweets on our departing!
David McGhee was very professional and helpful. He is a pro! Also, we did the walk around with Ronnie who was also friendly and knowledable.
Everything
Richard did a great job in service.
The service person, Lori, listened, discussed, went and looked at the area of concern and followed up. When the work was completed, she texted and left voice message. Personal service.