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Customer Testimonials
Erica is very good at communicating. It was not always pleasant news since we are full timers and that presents its own problems but Erica was great throughout the months of waiting on authorization and parts.
P by CT
Very friendly
Staff is very knowledgeable and helpful. We have become part of their family!
The woman I dealt with was awesome. Great service
They make you feel like family.
Everyone was very friendly and helpful.
Nathan was great!
This was my observation! I have bought over 14 motorhomes 32 ft to 45 ft. I want to for Pierce The General RV Center with a friend. And I actually came to Florida to go to the Tampa Show. As I talked to the RV sales people in both locations all I heard that there's the biggest now and how great they are.
As I'm located in PBG I Googled the RV dealers close to me I was connected with a salesperson called d. And she came across as very pleasant and helpful I described the two bathrooms 40 ft Winnebago. As I had one similar before like that. A few minutes later a fella called Keith called me back. He said that Dee has filled him in what I was looking for and he explained that she has been working with him for many years. I might add he explained very thoroughly all about the unit that they had which was new. I might add both came across very well. They came across we're here to assist you in any way and whatever you decide.
A couple days past and I decided to go by Winnebago on the West Coast as they had one I like and the price was good.
As I was going there the next day I remember how comfortable I felt talking to these two the people so I took them up and come over and met d and she explained that we have one here. Like I had before
They look at my problem right away
The hospitality was off the chart. People could not do enough for me. And the walk through was great and well covered.
They are very good about working with me and my needs
Had a scheduled time there was no delay, Jake was courteous, informative, and thorough on the process for my warranty claim. Facility was very clean and organized. This was my first visit and great first impression.
Everyone was very nice and helpful.
They communicated well with us, especially Nick, and allowed us to keep our RV at their location until we returned from vacation and the weather improved.
My service advisor and her associate listened carefully to my concerns and kept me informed on all my repairs. Because my vehicle was with the dealer for more than a month, she made sure my generator was exercised and someone checked on my batteries. We went through an unusually cold period and I was worried about my batteries freezing
Very dedicated service team
Great service!
Product was ready for me to plck up when I got there. And the two staff members where great.
Friendly and helpful people
Chris in parts is probably the best parts person I’ve ever encountered multiple dealerships. He is an absolute rockstar. You are very fortunate to have him and he is a pleasure to deal with.
Chad is a remarkable listener and handled my low dollar repair as importantly as more extensive repair. Chad and the service team went the extra mile to prevent a recurrence. Please know how much I appreciate this location. :-))
I was 100% satisfied with my service and was kept up to date with the progress of was being done to my tv.
The item was the wrong one.
Danny was fantastic. He is always friendly and makes time for me. I love how he keeps me updated on progress throughout the process and always makes me feel like I am the most important customer in the world.
Their support has been excellent and following up has been great
I am satisfied with how Brenda scheduled the repairs I needed to have done, and how she kept me updated with the progress. I was glad to have the repairs I asked to have done covered by the extended warranty. Fantastic!
For this unscheduled appointment. they got me in quickly and completed the work efficiently. Great
I alway get greeted with a smile and respect. From the gentleman who inspects your RV when you arrive to the ladies at the receptionist desk. The service lounge is alway very clean and well maintian by the custodial staff. My service advisor Erica Ellison keeps me informed on the status of my RV as well as addressing any issue that I may have reference the RV maintenance.
Took us on short unexpected notice to do our RV inspection and replace dead batteries. It was a wait but worth it. Very informative. Kept us updated as work was being done. Excellent service advisor. We'll be back. Have more confidence in you than Camping World and Airstream of Virginia ... at least so far. Keep up the good work.