Customer Testimonials

Jean in service was very responsive and had great follow through!

Sales person Mike and finance associate Jason were fun to work with and provided what I needed - acceptable price, terms and delivery. In addition Jason referred me to excellent insurance agent who did such a great job that I also insured my car thru him in addition to camper van.

They did a good job of fixing my RV.

They listened to our ideas, requests and concerns and addressed them.

Patrick Mc Donnell our salesman was great. Rebecca Miller did a great job giving us a run down on our new trailer.

This is number six rv for us. The service is by far the best we have ever had. Thank you to everyone there.

Extremely professional. Very accommodating. Honest. Enjoyed the entire process

The service rep was very helpful. They squeezed us into their schedule to help us with an emergency situation. They are working with our insurance provider to get our trailer repaired. The service that we received was excellent.

Staff was extremely helpful !

Our video demonstration was very thorough and the presenter is very personable and knowledgeable.

Not finished yet.

They always do what they say. They’re gonna do. They’re always on time and they never shy away from calling and asking questions.

Notifications sent to alert parts were in to schedule Appointment. Allowed me to pick up RV that fit my schedule.

Our salesman, Drew, did an excellent job answering questions and providing information about the Brinkley Z3100 .
For financing: Jimmy, explained alll the paperwork and information about warranty.

Fairly quick and easy negotiation, led to a fair deal. The day of pick up and transfer between our trade-in and our new RV was a good experience. Lots of helpful communication with all staff.

All the staff a great and helpful answer any questions I needed

While I was at General RV they took the time to talk to me and explain what repairs were needed.
I appreciate their honesty and the help they gave us.

David in sales to your entire staff, we were greeted with exceptional customer service from beginning to the end of the purchase. Your team went above and beyond for us. We previously had been working with the Brownstown General Rv and could not make a deal on three different occasions, so we found the RV we loved and contacted the Clarkston General Rv and purchased the same day. Highly recommend this dealership!

Ease of communication and scheduling appointments.

Quick and friendly sales service and financing no pressure at all

>n and out no problem

Genuine concern for issues and quick prompt repair plus staff is good looking

Jeremy is always great to work with. Service team always does a great job.

Our salesman was awesome! Jeff was so relaxed and informative. We enjoyed working with him!
Everyone there was so kind and attentive. Both Kevin and Jason were great with the paper work!
Everyone made sure our concerns were met promptly. Really like the team

Cameron the salesman and Todd the person who walked us through our rv on pick up day were fantastic! Very thorough and knowledgeable.

The red carpet and sign outside our new travel trailer with our name on it was a nice touch

Would have been nice to receive some General RV or Alliance swag.

Overall can not complain about our experience from start to finish.

I cannot say enough about your wonderful customer service
Kathy Retherford could not have been more helpful
I will gladly recommend you to anyone headed up your way
Thanks again

I couldn’t have asked for a better buying experience. This is the 2nd RV we have purchased from General Rv Birch Run. Mary was our saleswoman. She was very knowledgeable on the brands and never pushy. Dylan our walk thru rep was very thorough and answered all our questions. Gave us pointers and tips. Last but not least was Cameron. Our finance specialist, he got us the best interest rate and was very quick to respond to questions via phone or text. Great people thru the whole dealership!!! Thank you, Russ K.

Friendly and good service

Seem to fix the problem with my refrigerator and did a nice job washing it

Good communication with staff, and you seem to stand behind what you sell.