Customer Testimonials

I am satisfied with how Brenda scheduled the repairs I needed to have done, and how she kept me updated with the progress. I was glad to have the repairs I asked to have done covered by the extended warranty. Fantastic!

For this unscheduled appointment. they got me in quickly and completed the work efficiently. Great

I alway get greeted with a smile and respect. From the gentleman who inspects your RV when you arrive to the ladies at the receptionist desk. The service lounge is alway very clean and well maintian by the custodial staff. My service advisor Erica Ellison keeps me informed on the status of my RV as well as addressing any issue that I may have reference the RV maintenance.

I trust the quality of workmanship and integrity of General RV.

Constant and consistant communication on progress.

Everyone was very friendly!

Very helpful Parts Department staff!

All went well, got parts from another coach to get me on the road, excellent !

Justin was attentive and responsive to the issues I was dealing with.

It was such a pleasant experience. No surprises. No pushy sales associates. Customer service and satisfaction is clearly your top priority. Thank you

The professional and knowledgeable sales staff. They helped me every step of the way with my purchase.

The staff was so friendly and helpful. We drove 3 hours to buy a used unit and had a great experience. From the receptionist, delivery coordinator (Rebecca), salesperson (Dave), finance manager (Rodd), technician working on our unit, and the sales manager we had a great time! We loved everyone there and couldn’t recommend them more!

Nick from service is respectful and he keeps you informed and helps out anyway he can and don’t seem like he would BS anyone while others have no problem leading and pushing the BS need more people like this

Easy process and nice employees

Friendly Service! I was kept up on a weekly basis about my repairs!

Very knowledgeable, and great will follow up questions. Especially Logan the insurance advisor.

Outstanding customer experience from walking onto the grounds to just look around, to pulling out with our new class A coach.
“Go General RV”

Terry and Filomena Atchley

Very helpful and easy to work with!

Very easy experience throughout our camper purchase. The team was able to work around our schedule and kept us informed on everything.

We had major problems with our RV but you did everything to help us

The entire staff was beyond professional. From sales, to finance, to our walk-through. It was like walking in to your own home.

I purchased a 2019 NewMar Dutch Star 4369 from GeneralRV Winter Garden, FL. The entire process was excellent. The Sales and Service teams went far above and beyond my expectations. They welcomed 3rd party inspections. When the inspector arrived the coach was already setup with power and water. Each items found, GeneralRV fixed without questions. They also found a few issues on their own inspection. When the external refrigerator/freezer was not present as the sales photo had shown, they bought and installed a new one. They allowed us to stay two nights putting our 5th wheel next to the coach to transfer our belongings.

We full-time RV. The financing was painless. There was no pressure to purchase a maintenance contract.

There were two customer service representative assigned to us. They checked on us on a regular bases and kept us up-to-date on the service team progress. When we had a need, they were there to help.

I had not driven a Class-A before. One of our service reps took me out for a test drive. He gave me instructions on the best practice for left and right turns as well as braking.

We had an Air Force One system installed on our Jeep for towing. They did a thorough explanation and demonstration on how it hooked up and what to expect while towing.

I could not have had a better experience! I highly recommend GeneralRV, Winter Garden, FL, for the purchase of your next coach or service on your current coach.

Professional and knowledgeable staff

I liked two things about my experience. First, the #Warranty work was done well. Second and equally important was the friendliness of everybody we encountered well waiting with our dog in the waiting area.

Great energy, respectful, patient

Prompt service and been in touch by the service department on the status of my situation.

I was looking for a fan switch for my class an and Brandon Drumb was exceptionally helpful . Very friendly and helpful .

The management has always given service with a smile and the promise our repairs will be done properly.

I’ve had many problems with the Entegra I purchased based from General and hope they stand by their word and honor all service repairs as promised.

Richard Guitar

Rather not say

Professional, knowledge helpful