Customer Testimonials

The entire sales experience was amazing and not rushed A special thank you to Samantha for her help
With my paoerwork Marshall gave an amazing detailed overview of our camper and entertained all if our questions !!! He has a kean sense of detail and really made us feel like we were his only customer for the day ! Katherine in service was so nice and gave us her card and personal cell number ! We will be back to seek her advice as well ! Chad was great helping us hitch and unhitch the trailer and I took a lot of notes on his helpful advise ! I highly recommend this rv center they made us feel like family and that made our total experience special

Good communication and follow-up.

We got a very good deal and felt that we were treated like family. I did notice the heat was not blowing throughout the rest of the vents just 1. I will call to follow up with that. Overall definitely recommend them and will be doing business again when I need maintenance, repairs or sales. Thank you General RV!

We had a great experience. We did our walk through on Saturday and we picked it up this morning. The staff left the coach under the canopy so we could hitch out of the weather.

Great experience!

I had an experience at the clarkston location and after that I had swore off General RV to be honest. However, I decided to try the wixom location, and I couldn’t have had a better experience from start to finish. Adam was a phenomenal salesman. Super friendly. And super fair. We then had Mike Desheles as our demo guy. And he could very well be the reason I’ll be a lifetime General RV customer. He was super thorough. Very friendly, and extremely professional. I appreciated that once I gave my background as a boat technician and being able to install most accessories myself, he was very understanding. He still would recommend different things, and I DID buy some accessories. But he was not pushing anything whatsoever. Couldn’t be happier with the demo. I also dealt with Alex at the parts counter who was unbelievably helpful and informative. I had a few questions about different things and he was knowledgeable about all the products. Finally we had Logan hook us up to the truck and go through some hitching info. And he was also super friendly, professional and knowledgeable. Overall my second experience at the Wixom location made up for my first experience in Clarkston. The entire time I was at the wixom store, I felt comfortable, informed and that I was being treated fairly. I would recommend that specific location to anyone looking for an RV. I’d like to send out one more thank you to everyone involved in the process, especially Mike to be honest, for making this a fun and enjoyable way to buy an RV.

They were very easy to work with and our walk through with John was excellent

Kept informed of where my RV was at all times, and was very accommodating to my schedule

Sent the husband to get my dream rv(drove close to 3 hrs to get) they had the one we wanted! He spent the entire day with the staff like they were family and gave him the full on walk through, set him up for the travel home safely, and made some new friends with great conversation and he was bought lunch for his long drive home. Thanks so much for everyone there that made this happen. This is our first rv purchase and I'm in ❤️ great people! 👍

The whole team was very eager to help

coming back - you are not just a number here or a sale, THEY TRULY CARE about the full experience (customer-focused service and satisfaction, but most importantly hiring top-notch team members that embody qualities to work together as a team)! It's so rare in the society we live in today - NEVER lose this, as it's gold!

All in all, we truly left here feeling like family and we'll be lifers with General RV Wixom - thanks to everyone we met with that made it a stellar experience that we didn't catch your name to add to this review...you matter too and we thank you for an amazing day!

Everyone at every level in all departments were very helpful and friendly. Not a single complaint about anything.

They had my part and the front desk lass was very friendly. Thanks

Honestly about the RV I purchased. Easy and efficient deal. Very helpful staff from the front desk all the way through the process

My salesman Patrick was exceptional throughout the process.

Everything was great until service completely messed up installing my TV the wrong way and not level and in a brand new camper that will now have huge holes in the wall.

Very organized

Easy to work with and fast!

They did good work, but took forever to get parts

Everything was perfect.

Friendly, kept me informed and Amanda was great to work with.

Very accommodating

Bob B. was extremely knowledgeable and professional. We never felt rushed or pushed into anything we weren’t comfortable with. His focus was on our needs and desires and he worked within a budget we were comfortable with.

Everything with completed as expected and Kristin ensured we where informed and understood each step/cost of the maintenance.

Everyone was helpful and very genuine.

Nikki always gives me great service and I feel I’m in capable hands. Someone knows what’s going on with my motor coach. Also, I was almost an hour late and she managed to get me in and out in one day. Recommend anyone not only use the service department, but if possible just buy there so you will have great service from the start.

Súper agradecida ellos son espectaculares y te hacen sentir y salir 1000% satisfecha

Knowledge

The staff were super friendly and helpful

Staff was polite and understanding. General RV worked with our timeline!!

Service tech kept me updated on my service status which was performed in a timely manner