Customer Testimonials

It took some time to do repaired but Sandra keep me informed of the progress along the way

Rob did an excellent job on the walk through. He explained every feature in detail.

Not pushy, attentive to concerns, Kelsey and Carter, and the tech from Ohio were very helpful.

No pressure

I appreciated how well organized you were given the rush following the Hershey RV show. Everyone was friendly and very professional. Shout out to Colleen, Chris and Sebastian. Well done!

John Smith took the time to show my father in law must haves for his first RV trip.

Our service manager Shawn is outstanding. He quickly diagnosed the problems with our trailer and immediately set in motion a plan to correct them.

He follows up on the progress and keeps us well informed.

We trust Shawn and have never been disappointed with plans of action and execution by the service team.

We are always treated with respect and professionally by your team members.

Friendly people no question was not answered but hey knowable, respectful employees enjoyed it very much

Good

Audrey stayed in communication with me about the repair/warranty work.

Winterization was done in a timely manner. No appointment needed.

Lesley and Adam listened to my concerned with my RV and were able to diagnose the problem that other RV Service places missed and repaired my RV. Lesley assisted me with contacting my insurance company and provide them with all the information that the insurance company requested.

The Service Team kept me informed of the progress they were making and addressed all items in a timely manner.

brought our camper on rush for frigerator not working and did a great job to get it done so we were able to go camping

Everything except for the parts being so far from the front door, I’m handicapped and have a hard time walking that far.

Greg, our salesmen went above to help get us into a new unit with a quicker delivery than another dealer.
Hailey did a great job on our walk around/delivery tour of the unit.
Justin was great on finding us the lowest rate for our financing.

Everything went as planned and in a timely manner , Thanks Steve McIlvaine

My service rep was very helpful. It was easy to make an appointment, and communicate.

Serena was super helpful with every aspect of the purchase. She lives the lifestyle and was very knowledgeable about everything I’d need.

Brandon is my usual service contact and he is great. He listens, understands and is a great liaison between customer and technician.

General RV Technicians located and repaired the DC power problem. Service Advisor started a insurance claim and kept insurance agents abreast of power problems and provided pertinent repair information.

Very professional, very courteous and very knowledgeableof their products.

Shay- our Sales Lady was the absolute best. From the very beginning, she knew exactly what we were looking for was extremely knowledgeable all of the other manufacturers and their product lines not pushy, all other camper facilities were pushy and wanted us to buy that day. Shay gave us the best timeframe for the best bang for our money.
Shay sold us a Grand Design 2700BS.
THANK YOU, GENERAL RV

Easy to work with

The repair was planned ahead of time . They knew we were coming. Had a nice spot we could park at overnight, All work was completed, everyone was great to work with. Thanks

All

Good experience

Deliveried RV as planned!

Muscles person and professionalism of the dealership compared to others like camping world, campers,etc etc

My manager, assigned to me and a constant each appointment.

Good service in the parts department

Our contact there, Gracelyn kept us informed and always answeres questions.