Customer Testimonials

The entire staff was outstanding it does make a difference when dealing with professionals

All the people that we worked with at General were super nice and made me feel like they truly cared.
I was genuinely impressed. I had read stay away from big businesses they only care about money but not true at the North Canton store. Thank you all!

Our Service Advisor, Taylor, was very clear as to how our insurance claim body work was going to be done. Very professional and kept in regular contact via text as to the progress and expected completion date. Was very appreciative of the extra effort.

Very friendly and willing to show me all options. Concerned about our comfort and great attitude of all members of your team. Pleasure to work with,

Staff was very helpful and friendly.

Always very helpful & professional.

The technician validated the problem with my generator

Trevor's attention to our needs was fantastic. His communication was a wonderful experience.

I was there for two repairs. The service write up tech fully informed me of the work that needed to be done and provided me with a close approximation of the cost.
The work was done quickly, was checked to make sure the repairs solved my problems, and the invoice came in just as he had projected in the beginning. Everyone was great.

I am dealing with Mike Williams for the repair of my Tiffin Motor Home. Mike is very attentive , professional and keeps me informed.

They were willing to help with my repair when other rv places wouldn’t. Manny Delgado was very helpful.

Every one there was very helpful.

Lorri was excellent- she listened to me and got us in and out fast. Have had negative experiences at general rv in past and this was 100 positive. Will not avoid coming back for further service.

Friendly staff, knowledgeable salesperson, waiting 2 days for service to answer back

Nice people in the parts department even gave me a littke discount on the battery I bought! Smooth easy transaction. Thank you!!

It was very good. Jeremy in service is above and beyond. He keeps me informed and and is very pleasant to talk to.

At time of delivery, everyone was so great at welcoming and polite. It wasn’t a big box store experience that I expected. I had very little to do with the salesman and he wasn’t there the day I picked it up but everyone else through the entire company was phenomenal.

Everyone we’ve encountered has been very personable and helpful and willing to answer questions and help us get issues resolved. Especially our service advisor Amanda.

Every one is super friendly. They get involved with you showing interest in getting your questions answered. From the very moment you come through that door you get a friendly greeting and on your way out a friendly good day! You don’t seem to see that kind of good behavior from people anymore.

We appreciated our salesman Darrell listening to our wants/needs and helping direct us to what he recommended based off of our feedback. This attention to our comments allowed us to settle on our first RV purchase.

The people were very personable and polite. I like the way they explained everything and walked me through the whole experience.

Quick and accurate service and if not right will correct and make right. Awesome business

Friendly and helpful staff. Very quick with answers and fixing issues before receipt of the trailer

I loved the overall experience! Everyone was super nice. The only thing is we bought a used RV and was told that they checked everything to make sure it was in working condition. I didn't realize that meant the black tank would be 1/3 of the way full with someone else's poop. The fresh water tank also had some form of mold in it. We got everything cleaned out but I would expect a dealership to properly clean everything prior to selling it to a customer.

General RV Center of West palm Beach was an amazing experience. All service personnel were very professional and knowledgeable making our experience outstanding. We highly recommend this facility for all services.

Couple issues , grease on the seat. Joe said he’d clean it, and didn’t
One of the storage doors doesn’t shut properly
The refrigerator has a small dent
So how do I get this resolved?

General RV South Weber gave us incredible sales and service. We received the best deal all around on our new 2026 Brinkley 3200 Z 5th wheel. The whole process was well instrumented and the experience was very satisfying I would recommend GRV SW in a heartbeat. I would like to recognize a few names that made this experience very amenable for us. Pax Jenson (General Manager), Zach (incredible master tech in service) and Scott Becker (awesome on the financial side of the deal). Give them a shot at your next RV purchase!

The customer service team was very helpful. We ordered a new hitch from Boyd and got trouble shooting instillation information from the parts manager, James. We will continue to do business with General RV, Clarkston.

Staff was friendly and knowledgeable. I also found them to be fair and considerate of our needs and concerns as well as any issue with the RV was rectified as soon as possible.

Professional