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Customer Testimonials
Great service
Made time to fix the faucet brake at every day and a lot of me too leave my trailer until Monday because of the upcoming storms. Both Jeff and Trevor were very professional and courteous. Great job by both. Thank you.
They are very thorough and professional
The whole TEAM
Jordan is very knowledgeable and helpful with getting our rv repaired. She keeps us informed on our part orders and getting us scheduled to come in for repairs.
Getting service at General RV is stress free because of Jordan. Thank You so much.
We recently had an outstanding experience with the Service Department at General RV Center for a warranty repair on our Class C motorhome. From start to finish, the customer service was truly exceptional, making a potentially stressful repair process smooth and reassuring.
Our Service Advisor, NiAsya, was the highlight. Communication was phenomenal; we received prompt updates every step of the way—not just when the work was completed, but during diagnostics and parts ordering. They took the time to clearly explain the issue (a malfunctioning slide-out mechanism) and detail the necessary steps, ensuring we understood the scope of the work.
It's rare to find a service center that combines technical expertise with such high-level customer care. The entire team acted with professionalism, friendliness, and a genuine commitment to customer satisfaction. We highly recommend General RV Center's service department for any repair needs and will definitely be returning for future maintenance.
The communications was outstanding. Matt and Justin were great and very helpful. The solved all the issues we are having.
Kayte and Megan are knowledgeable, friendly, and efficient.
Brenden parts associate was extremely helpful and one of the service guys
Extremely helpfull
Prompt, efficient and friendly.
The staff was very nice and pet friendly. On a very busy day, Megan got it in the shop and got the seal fixed and working on ordering other parts and has it read by the end of the day. Again staff was very friendly and easy to work with.
Worked hard to get us a deal.
Good follow up. Financing was a breeze and the walk through was thorough.
The ease of finding RV accessories and the friendly staff.
Everything was done but long wait timr
good service and friendly staff.
Anthony in Finance was amazing, Tyson was extremely knowledgeable and overall great experience with our Brinkley! Very impressed as this is our 6th camper and best dealer thus far.
Very pleasant interaction. All people were friendly, helpful and very knowledgeable about the trailers and camping in a trailer. They provided many useful tips and much insite.
Every. aspect of us picking up my RV on Friday went well. From the woman who helped us with the walk-through and instruction to Robert in finance to Eric Anderson, who was instrumental and answering tons of questions over the last few weeks.
I am extremely pleased with how everything went. Even when we got home and had a little issue and I sent an email within 15 minutes I got a phone call. Very professional, excellent customer service.
Everyone was friendly and very knowledgeable and always willing to help with anything we asked and didn’t understand.
My salesman Diilon, Tommy in finance, Sierra and Cami.
Unlike other well known national RV dealerships (they know who they are,) General made the process seamless and painless. As my wife and I were purchasing our RV, I was waiting for the “hard sell” and the pushback from the finance department. I walked away thinking, “This is a trick. Right?” Nope. Just good honest people doing the right thing.
Very friendly and knowledgeable
Everything during my visit was perfect from the walk through to the final drive off the lot. Everyone was nice and welcoming from the moment I enter the building to the time I left. Every question I had was answered. I was given the opportunity for more questions in future if need to be answered. Staff was informative with every step of process I went through.
Good experience, excellent buying and delivery experience
Scott the salesman was respectful not pushy. Everyone seemed to be competent in their jobs
The Dover store was great. Friendly and efficient. All representatives were knowledgeable and very helpful.
Quality work. Responsive and friendly customer service. Fair pricing.
I had a rough start dealing with them. But then, my advisor Shawn Robey went the extra mile and really tried to help me with all the issues I had with my coach. I want to say thanks to the team, and I would for sure recommend a friend.