- Phone: 248-349-0900
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Customer Testimonials
Karen worked to get the one model we really wanted to the Wixom location for us. The experience with the demo was great and very thorough and unrushed
The entire team that worked with us were ready willing and able to show off what they do
best and everyone’s them made this entire process run smooth.
Basil
Sebastian
Ashly ( I think that’s her name, sales)
Kenneth
Layla
Brandy
The guy who installed the tag bracket
The guy who helped us move the battery
Eric
Cody
They try very hard to get you in and help
They took me in right away on a Tuesday. I got me out by Thursday. Very professional, courteous and knowledgeable staff at the front counter the service writers.
The people and quality of service is excellent. The wait for services needed seems too long.
Please express my thanks to Ed in the parts department. He was gracious, knowledgeable, and very concerned that he solved my problem. Seldom, due you find an employee who is a real asset to a company,
Everyone was friendly and helpful, the only exception being the online sales rep who is in Michigan.
Friendly staff
Good friendly service and Parts personnel.
Very helpful and knowledgeable.
Great service
Connor and the rest of the staff were friendly and helpful. They were able to answer my questions and get my RV repaired within the estimated time without issue. Thanks!
The whole experience was good. Everyone involved was very friendly and treated us like we were special.Good team.
Dawn sales lady was great and service personnel very knowledgeable
Took a long time, but I think they got a lot done.
very nice staff and kept m so up to date. very satisfied
They got me in at the scheduled time, and the service took exactly how long the Newmar factory service technician it would take.
Great job and prompt
Very friendly and helpfull
There’s good communication throughout the process. Everything is explained and things were done on time.
Nice to have the cornerstone policy to cover the issues. Took longer than expected but was happy to have all completed.
They did a good job, and Steve manager in Philly worked to get the door actually ordered and delivered to Ocala store. Tracy the service coordinator in Ocala keep us in formed once the work started and it was completed in good time. Good work for a coordinated team
Service was great with all service personnel friendly and willing to allow a few minutes to talk to customers despite their busy working environment.. Thanks for all the help getting my RVs back on the road!! First name removed B. (Dazzle and Jayco)
The helpfulness of the team
Everyone is so nice and helpful, nice environment and they get it DONE and then some.
Nice people. Easy showing and buying process Very thorough service when picking up the camper. I would like if, right up front, to be told how much the after market items the service rep was going to tell me about. No pressure but emphasized many items. It adds a lot of cost to the bottom line. Perhaps a packet to look at prior to picking up the camper.
Would also appreciate my bottom line monthly payment with and without the extended warranty instead of hearing it during the signing process.
Everyone was super nice and easy to work with.
Kathy in service was great to work with. She is right to the point and extremely helpful with my warranty claim! I will be requesting her on future visits to General RV Birch Run.
The service we receive from Katie and Joe is outstanding
Speaking specifically about general RV in West Palm,
Management and staff went above and beyond to ensure that we were taking care of despite this resulting in a large cost to the general RV family. The General RV where we purchased our unit was trying to sweep the problem under the rug. We are forever grateful to the staff and management at the West Palm Beach location.
I love going to the Brownstown location. I don’t go to Wixom anymore cause it’s too crazy. The staff takes care of me in Brownstown every time. Chad is great and he deserves a raise so next time I go there, I will expect him to say lunch is on me. Ha ha.