Customer Testimonials

Although the work was completed a week latter than I was told upon check in, it was done correctly.

I was treated like royalty. I've read the reviews and not everyone felt treated well after their purchase. I'm looking forward to a different experience. I'll do future reviews for the good and the bad...if that happens.

Very friendly and experienced! No pressure sales!

The people from General RV were great to work with. I was treated fairly and they bent over backwards to help me find the right unit. Brad Green was great to work with and so was the rest of the team.

Kristen does an amazing job

The service is incredible. The team at General RV Mesa are incredibly friendly, very helpful, knowledgeable and treated me like a king.

Danny B., our service advisor, was very informative, honest and prompt. We look forward to working with him in the future.

Everything sales’s been down to the service department

Friendly staff, explained the service and its associated costs well, service performed to my satisfaction and returned to me on time.

Did a good walk thru to show all the features of the trailer and answer all my questions

Staff took good care of us from the time we walked through the door. Both Patrick and Phyllis were great to work with!

Customer service so far has been great. The walk through was exceptional.

Good after sales support.

Professionalism of everyone there in the service center. It was a great experience

Niasya was great!

Bob Bianchini was a great sales person. He was always available for help in buying the new Motorhome. There were a number of issues with the new RV and they were very good at getting things corrected.

Very friendly and efficient staff. Works was done quickly. Excellent communication.

My service advisor Shawn Roby is very knowledgeable, and a pleasure to work with.

Everyone was very helpful and informative

I was taken care of by Erica Ellison and I would rate her a 10 in ALL categories!!!

We were pleasantly surprised at how attentive each associate was towards us. They made us feel welcome and found a way to answer all our questions.

I loved the way everyone treated me. Everyone was super welcoming and friendly. Nobody pressured you or made you feel like you were forced to buy anything. We were constantly updated on the status on our RV without having to ask. Also when we were walking around every person there would ask if we needed help with anything and took the time to answer questions or help us out. Their customer service is the best I have ever experienced anywhere.

⭐⭐⭐⭐⭐ Outstanding Experience with General RV!
We recently purchased our new 3600Z Brinkley from General RV Center, and the entire experience was exceptional from start to finish.
The team was incredibly attentive to our needs and made us feel valued throughout the process. Every question we had was answered promptly, thoroughly, and with genuine patience. Their knowledge of the Brinkley RV lineup — especially the 3600Z — gave us great confidence in our purchase decision.
What truly stood out was their professionalism and commitment to customer satisfaction. There was no pressure, just helpful guidance and clear communication every step of the way. The walkthrough was detailed, and they made sure we were completely comfortable with all the features of our new RV before we left. David did an excellent job. We would highly recommend him for your walk through.
We couldn’t be happier with our beautiful 3600Z Brinkley and the outstanding service we received. If you’re looking for a dealership that truly cares about its customers, we highly recommend General RV!
— A very happy customer 🚐✨

Our service advisor Claudia is awesome she is very thorough and helped us a lot with all of our issues with our brand new camper .The only reason I would recommend somebody going to the General Rv is because of her . We have had alot of problems with are camper which is mostly because of the manufacturer not the General Rv .She was able to help us so much because the camper was still under warranty .

Good communication. Friendly people

Courteous and helpful people from the front desk and throughout the whole process of sales and service!

We had a good overall buying experience.

We recently had our RV serviced and we were very pleased with the experience. Our service manager was Chad and he was very professional and friendly. Chad kept us informed every step of the way while they had our RV. He took the time to answer all of our questions and thoroughly explained what they were doing and made sure we understood. Though they had the RV longer than we expected (we weren’t planning any trips during that time) everything was completed to our expectation and the RV returned clean and in great condition!

Thank you General RV and most especially Chad!

Danny did an excellent job explaining everything to me and helping me with my diagnostic/service. Prices were stated up front without any surprise charges.

Wanted to thank everyone at General RV for their patience and willingness to get my wife and myself into a good camper setup. Greg, Marty and Bill, we thank the three of you especially.