Customer Testimonials

Service staff and friendly and try to keep you in the loop.

The service was quick and professional. Katie took into consideration our service plan, had the trailer efficiently serviced and constantly kept us updated. She is awesome!

Scott was very informative and professional when he conducted our tutorial for our new RV. Adam from service was very receptive and helpful when we contacted him regarding a service issue.

Everyone was so friendly.

My service advisor takes care of my issues without aggravation

Quality of work

Great customer service from the search for an RV to buying it. We really appreciated the “class” that was done on the RV to show us all of the features and how to use them.

Shawn little was very knowledgeable and was a tremendous help! Solomon Peter went above and beyond to help and get the best deals he could for me. Overall very good.

Our sales person (Nathan) was very knowledgeable about the product we were looking at. As we were searching for a class A at different dealers for three weeks, it was refreshing to experience a sales person that actually knew what he was selling

Great customer service.

I liked the quick negotiations and presentation by salesperson. However when picking trailer up I was disappointed in trying to be charged 112.00 and an environmental fee and shop supplies to plug a Bluetooth electric brake controller in. It ruined the excitement of taking possession as well as employees trying to leave on time. But overall I thought it was a good deal

Listened to our thoughts, made suggestions and recommended some other options

Communication was excellent
We are very disappointed with our new RV .we had it one day and experienced a few anomalies.
Not happy with Axiom corp.

Our salesman was great and the guy who did the demo was great.
It's to bad we still don't have the rv.
That is taking away from overall great service.

I was informed of what was being done

Lori Green is a great service advisor! Always going above and beyond while juggling many clients but always gives us personalized service!

Everyone there is very friendly

We were kept updated with services rendered.

They all work together well and kept us informed .

Lori was super easy to work with and kept us up-to-date on the status of repair. Like the detailed explanations and pictures to help explain everything too.

Friendly service advisor

The quick response to trying to figure out the issue with our RV

A breath of fresh air when compared to La Mesa in Phienix or Indoor RV center in Surprise. The personnel at General were kind, attentive and took the time to show me the brands and listened to what I was looking for. Not one rude or arrogant person there. Reminded me of how businesses used to be 20 or more yrs ago. They gave me a tutorial on the van and answered my questions to include future questions or problems if any I may encounter. I highly recomment General. Art and Linda are the best. I can't think of the young man who gave me tour in using the Nova but he too. Everyone I ran into.

Ahent went out of way to satisfy my request

The service process was easier. I was able to leave the trailer for the day. Before it was a requirement to stay while the repairs were done which usually was an entire day.

Our family was truly treated like VIPs while we were there. The camper walk-through was excellent. The person showing us the RV did an excellent job showing us the interior and exterior as well as answering any questions we had. Going through the paperwork to close the sale went very smoothly. Overall, this was a great experience!

We really liked the thoroughness of the walk around / tour of the unit you are purchasing, going through every little thing whether you're an experienced camper or new is great. The people working at the specific store were very professional and understanding with everything going on. Would recommend this store to all.

Great customer service! The team was great in the setup, guide through of the rv, readying equipment with the truck and with the finalizing the finances. A wonderful team!

Had a fantastic experience from the time the Sales person (Jon) called me and set up an appointment all the way through us driving off the property. It took a total of 2 days to correct some items and transfer stuff from our old motorhome to the new one. The service dept. was wonderful and had everything taken care of for us

Fast service. Friendly employees. Pet friendly! Our dog Daisy loves the attention she gets , she even announces her arrival with a few loud barks! Will continue to do business with General RV!