Customer Testimonials

All of the staff were great to work with.
Joe who did our walk thru was very knowledgeable.
Hopefully we won’t have to use the service department often, but glad they are not too far away if needed.

It was so nice to have a dealership that was there to repair what was needed, but not looking to profit off the customer. Steve and the Service Manager went over the unit with me and developed a plan. Work that was suggested by a competitor was not even needed.

The experience was the best that we’ve had at any RV dealership. There were issues and every time we walked around our new unit we found more issues, but they were corrected to the best of their ability before we left. They did state that both propane bottles were full, and in fact, they were not when we got home one was almost empty. Other than that, I would recommend general RV.

Everyone was super kind and very knowledgeable. No one was pushy. It was nice and I love the camper.

Technician and service advisor took the time to explain the results of the courtesy inspection.

I am a new first time RV owner. I’ve had a couple of concerns and issues that the service department were able to correct and explain to me what was going on. Tracy,who has been my advisor, has been good with communication and getting me in for service. I’m very happy with my new RV and the way General RV has been available when needed.
Thank you!

Very nice staff they treated me like a valuable customer and answered all my questions and took and showed me how too operate everything in my new RV Also gave me a great buy on upgrading the battery I will say I was not happy with installation price but besides that everything was great

Friendly service

Probably our best buying experience ever. No stress no pressure. Very professional. We even told Jason so. Thanks

Madison Soloski is a thorough and detailed oriented service advisor. Madison advocated for us as a customer to Brinkley to get everything needed on our coach addressed under warranty at no charge to us. The technicians were detailed in their work and interested in maintaining the high quality standards of the product.

Communication was timely, detailed and kept me appraised on the progress.

Great work. Great experience. Thank you

Easy to deal with and everyone was helpful.

Amanda it’s great to work with very professional Brinkly was also very professional. Thank you.

Customer service was great

Everyone was helpful and knowledgeable. Very kind and friendly!

RV was fixed quickly for warranty work. Items from manufacture we understand will take long but we were able to get camper back until items are approved

There is a streamlined system from presentation through delivery. I am curious to see how warranty and service issues are handled.

They do great work

Easy to make an appointment. Very courteous Service Advisor.

Was very pleased with the ease of scheduling our annual Forever Warranty inspection. Justin Hudson, Service Advisor, is very pleasant to work with and an excellent staff member of General RV Center. Everyone I encountered at the service center was helpful and friendly. Thank you to everyone!

My service person

The people are helpful and competent.

Great people to work with!

The service was great, the warranty work was completed successfully and the additional issue that Trevor found was completed within our timeframe.

I always feel welcomed when I come to general rv; every one treats me very well and the staff is very knowledgeable about the products.

Every time need to go to general I'm very impressed with the depth of knowledge in the service and parts department. Very friendly and helpful. I've considered trying to steal a couple for my own business.

Everyone is always friendly and willing to go above and beyond.

Jason was amazing!!!

Very friendly helpful interaction

Heather

Frank was very professional and helpful and explained everything and answered all our questions