Customer Testimonials

Had what I wanted at a fair price

You have a big pair of shoes to fill taking over the Stoltszfus legacy , but i wish you nothing but the best . I was just there to pick up my bus recently and you are doing a great job. Ill be back .

The Sales and service staff were polite, knowledgeable and efficient. Appointments were on time with no waiting. Work was do e quickly and the staff went above and beyond...

Clean, friendly, helpful environment.

Salesmen are polite and have a good sense of humor.

The willingness to deal on the product

Sales people and service was really good

Very professional, yet friendly. While we were waiting for the work to be done a man from the parts counter came over and talked with us for a bit.

I am a previous Stoltzfus customer and the fact that a lot of that staff is still present makes it a plus for me. They have always been courteous and professional. From the service writer Katie to the tech Ian, they keep me updated.

Service is excellent Nikki has been an outstanding service rep

I like the people

The people, I have no complaints about the people that I worked with during the buying of my new TT and return visit to have the TT de-winterized. The only 2 things that bothered me, 1) the lack of communication between sales & servicing and 2) when I had an issue hooking the TT to my truck to bring it back for the service, I had a frustrating problem getting the hitch to hook to the ball properly. When I called GRV Service for help, I was transferred to a differant company for tech support. I was disappointed that GRV couldn't assist me in hooking up the 2024 TT's hitch to my truck. I was 20 late for my appointment, I hate being late for any appointment.

From the first step to the very last we were treated great and they listened to what we wanted and really helped us find our happy traveling home. We appreciate Rachel for everything she did for us.

At first, I was very disappointed in your Service Department. But since I have had Ashley and Autumn as my representatives, I have very satisfied. They both are very personable and professional. They are empathetic and keep you informed as to progress. Before, my rig could sit there for days and I would never get updates or call backs (Randy). I wasn’t satisfied at all with Greg during my purchase. Once signed, he wouldn’t even talk to you. So, reluctant to move up.

Prompt and courteous service

Very professional and courteous.
My salesman was also very knowledgeable about rv's

We like the fact that we were able to wait for the service. The staff was very professional and friendly.

Service Department is top notch!!

Eddie at parts was very helpful.

Quick friendly service

Great customer service

Every thing

Alyssa and Alex were both friendly and professional in helping us resolve an emergency repair on our Prime Time Avenger trailer which had its refrigerator fall out while driving.

Everyone was so friendly! We got extras on our Brinkley and they said it would take an hour that wasn’t the case lol we were there from 9:30 AM and we left around 3:30 PM. I also was hoping we could’ve got a picture with our truck and Brinkley but we were just sent on our way without that. But all around our experience was definitely a good one just a long way, so maybe prepare your people for that when they come through the door if they decide to add on extras, which hopefully most of them do🤗

The people are friendly and go out of their way to try to be helpful.

Friendly like your at home with good people

The thing I like best about General RV is your service department. You guys are so quick compared to other RV Service departments. When I called to make a service appointment, you have one available in a few days. I bring the RV in and you diagnose the problem usually the next day and order the parts. When the parts come in, you quickly make repairs and return the RV to me. The only delay is waiting for the parts to be delivered, which is totally out of your control. The service technician that we have been dealing with is Brenda - and she is polite, courteous, knowledgeable and very efficient.

Our entire experience was wonderful.

Very friendly! Really had a great experience. Thank you Huntley team!

Friendly, good customer relations

The friendly and expert service.