Customer Testimonials

Professional and courteous service. Thorough.

The whole process Gage took very good care of i had trim fall off my passenger slide on the interior stopped in to General and Gage was able to get right to it and got us back on the road.

The service advisor Gage goes above and beyond every time I bring my RV for service.

Shannon Bell is great. Very thorough and great to work with. Also very accommodating regarding scheduling flexibility.

Very good service! Last year January 2025 I hit a large pothole and ripped one of my axels and spring off my RV. They worked very hard to fix this and did a full inspection of my RV without being asked just as a matter of routine. They found several problems and promptly asked my permission to fix it, which I gave. Through the whole process the kept me informed and up to date. We where on our way home to Muskoka Ontario so we left our RV with them and picked it up in mid March and they didn't charge us storage fees. I whole heartedly indorse General RV and would recommend them to all my friends!

Everyone friendly and happy.

When I had warranty work, It was taking very long time to get approved. The service manager approved taking existing parts off a new unit so I can get on my way. Appreciate it.

Jason Jones was very helpful with a few minor things that needed attention he also scheduled us a walk through with Paul Fruin - my wife and I can't say enough good things about Paul. He walked us through each feature and shared with us his expertise. He answered each question thoroughly and straight on with knowledge which instilled confidence in us. He listened to us which is extremely important - we appreciate is happy demeanor and his patience. We are now excited about camping. Thank you John Taylor for organizing the paperwork and Riley for the test drive. We can't wait to pick up our rv in March ! Thank You General RV !

Everyone was Helpful and professional. Helped make our purchase easy. Pick up and instructions were great and greatly appreciated!

Great service from start to finish
Thank you

It was quick and painless hasslefree

Heather was very attentive and helpful throughout our service visit. Kasey also kept her candy bowl stocked.

Once we finally got the information it was great

Jeri in sales, was fantastic!

Shawn in Service is way better than par, also fantastic! The Tech, Joe he sent me to fix our LP leak at Disney’s Fort Wilderness!, was thoughtful, friendly, and engaging!

I have nothing but good things to say about your Dealership.

Customer for Life!

The help was friendly. And they took care of me in a very quick manner

I found James, Brock, and Troy to be very customer oriented, opened to questions and concerns, and transparen and helpful. We had a very enjoyable and productive experience in acquiring our recent trial trailer.

Good and accommodating staff

Great service from great people. You have a professional and caring staff.

Danny represented General RV very well. Professional, informed, and a good connector who worked with us on our challenge. You need an Army of guys like him.

Great service

I liked General RV's Communication during the buying process, thanks to Jack and Todd, including the service received during the delivery of our class B, thanks to Craig. The how to use and inspection of our new Class B was a thorough process in the delivery which was given to us by an expert and being new to class B we greatly appreciated the attention to detail.

Service rep. I have been working with him since my first visit in2018. He is very helpful

The day of delivery experience went very smooth and quick. We appreciate the time they spent with us going over the camper with us. Everyone was very friendly and introduced their self and to others. We had a great experience and highly recommend purchasing a camper through General RV of Tampa.
I hope we have the same experience with there service department in the future.

Ashley is friendly and efficient and makes
Sure that the job is done right.

Everything.

No hassle and they knew everything about the RV they were selling.

Everything

Customer service was extremely important. The employees all worked well together to make the process of buying and the delivering of the motorhome successful.

Check in was easy. I wanted to speak to the person that was going to work on my motorhome and they made arrangements for that to happen. Notice came when the service was done and help was provided when I paid and picked up the motorhome.

Over all a good experience. I also enjoyed a soft drink that was provided.

The service rep Frank was very courteous
He listened to my issues and got them plus some other minor problems taken care of