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Guest Testimonials
Convenience
Always quick to pick up both directions! Also drop me off at my car!
Always a great experience.
reliability and security
Prompt service, friendly & courteous drivers. It's quicker than parking on the airport property.
I love the frequency of the van/shuttle. Drivers are always very nice and it’s close to the airport!
Location. Restroom available. Friendly employees. What I don’t care for is the narrow parking spots.
ease and convenience
efficient pickups coming and going. help with luggage. basically door to door service.
Friendly, reliable, and safe. Never had a problem in all the years I have been parking here.
Easy to reserve, lots of shuttles. Never a wait coming or going.
It makes departure and arrival parking less stressful
Service is AMAZING!
Start to finish , and client customer service.
Great location of parking lots, always attended day or night, great app & solid shuttle service.
Easy in, easy out. Very convenient to I-285. With coupons it can be very economical to use Spot 2.
Parking under shelter for an extended period of time is great. To add to that benefit is the policy of accumulating points for free parking. What disappointed me was the rate at the time I booked was not the same rate I received on the final invoice. Don't make the offer if it is subject to change immediately. I clicked on $11.25/hour and ended up paying $15.50 - sort of a bait and switch!
Easy and timely pickup
The service was very prompt and efficient. I was picked up at my parking space and dropped off at the same spot. The driver was courteous, helping us load and unload our luggage. Thanks!
Convenient, staff is always helpful and friendly
Love Field location is very close to the airport so shuttles take no time at all. Shuttles are frequent. Reservations are easy through the app. Discounts make Parking Spot a economical option beating other parking options and ride shares.
Easy to make reservation for parking using the app and like the discounts when I receive them. Quick shuttle pick up when you arrive to park and when you return to airport from your trip.
Prompt when the person in the gate house are paying attention.
Ease in and out , using the app helps the process.. All staff are friendly and professional.
Ease of parking, location
The pick up and drop off right at our car
The convenience of the location.
The Parking Spot is consistently dependable. We have used it a few times after trips out of the Buffalo Airport.
It's easy to reserve a spot. When returning to pick up our car, the shuttle is where it should be picking us up at the airport and returning us to our vehicle.
Angelo was especially good when returning from a trip in the rain. Angelo instructed us to just get into the shuttle and he would get all the luggage. There were 4 of us traveling together so it was a good number of bags.
After getting us aboard the shuttle and on the way to our car, Angelo radioed a co-worker to tell him to look out for another customer that was on his way to the shuttle. To me it was above and beyond on a late, dark, rainy night.
Convenient

Close to airports—easy to drive in and park— shuttle comes within minutes and picks you up- upon return to airport they come to a designated location to pick you back up- with the app you can see the shuttle coming