Guest Testimonials

Convenient & Reasonable

Timely pick up

You park away from the airport and its easy to get in and out

Your app is difficult complicated and not intuitive I'd like to see it rewritten or clearer or simpler. Seems to waste a lot of time

We like the shuttle to our car and cold water at the exit.

Easy in, easy out. Always feel safe. Drivers are nice. Have never waited more than 5 minutes for a pick up. Options for covered parking.

The Parking Spot 1 is close to the airport and easy to get a ride. Just wait by your car and the bus will be by to pick you up. I found it easy finding a bus after my trip to take me back. Professional drivers. I will definitely use again.

Dependable! Employees are very friendly and helpful

OUr drivers were there to pick us up very quickly. They were friendly.

Everything and everyone was awesome as always

Excellent service of timely pickup and drop off

Easy app to follow to reserve your spot. Quick scan in and out. Shuttle driver arrived quickly and was so nice.

Drivers are professional & courteous

Great service. It's heartening to see the yellow buses

My truck's battery was completely drained and your staff , supervisor, drivers went above and beyond to take care of me while they first tried to jump start it (did not work - too dead) and then when I got my tow service to my truck. Your supervisor drove out twice and made sure I had water even though I was too embarrassed to ask for help for water. Class act. Great staff. What the staff did not know was I was dealing with a medical emergency .. was in NYC and got on an earlier flight home to get to medical help.. Did not want to be potentially trapped in NYC. So, was already having a very bad day to boot and your staff was exceptional in helping me. First name removed

Very friendly and helpful bus drivers

Convenience and staff

Convenience. I like how the driver meets you at your car for the luggage. I like the easy check in and check out for self park.

Easy drop off and pick up. Timely van service to and from the parking lot. Car was waiting for me when I arrived.

Fast and easy check-in and out.

I like the app, which makes for a quick entry / exit. THe drivers are amicable, the service is pretty fast.

Quick pickup and easy reservation system.

Prompt, convenient, and courteous

It’s easy to make a reservation and to park my vehicle. Normally, an attendant is available when I make a call to the attendant for pick up or try to use the app. However, this was not the case on August 21. I, and others were unable to communicate either through the app or by using the telephone to make contact with a representative. It was by luck that a driver was near my pick up point at the airport.

We always have an amazing experience with The Parking Spot. Team members are courteous and super helpful.

Convenient. Close to airport. Very organised. Shuttles on time. Reasonable. Offers valet and self parking.

Everything is so easy at the Parking Spot. Reservations, getting in the lot and getting picked up at the airport. It's the only parking service I use.

Ease of making a reservation, use of mobile devices to scan in and out using a QR code, and drivers are always helpful and get you to the airport and back quickly.

Prompt bus service at airports and professionalism of your drivers

Ease of use