Guest Testimonials

Friendly and prompt.

I can choose which location I want, check in with my phone app, pick a parking space, (usually covered), get picked up right by my vehicle. The driver usually offers to help with luggage. Then I get dropped off at the entrance to the terminal for the airline that I am using.

Upon return, the app shows me how far the van is from the pickup spot. Then I get picked up, delivered to my vehicle, and can check out using the app once more.

Timely and courteous service, consistent

It is so conveniently to park here. There was not even a wait for a shuttle to get us to the airport. Very easy.

Service is great. Buses run very frequent. Drivers are very helpful.

Drivers are very professional and nice and almost always are there in a timely manner

Great drivers

It is so easy to get in and out of. Never have had any issues.

Easy to park and get to the airport and back.

Convenient and easy to use with good value.

Convenient access to the airport is a plus.

On time, safe and great drivers!

Excellent service, as usual. Prompt and always helpful with securing my luggage and making my ride comfortable!

Great service. Good drivers.

Easy fast nice people.

Good service. Emad A was the driver who picked us up at the airport. He was friendly and very helpful with our luggage.

It’s convenient and secure

I like the location, the service, and the prices. I do wish that you all had an option for military prepay discount though....

Conveniently located, prompt pick ups and friendly staff.

Friendly staff and drivers. Good response time to get picked up at the airport.

Always great and prompt service with a smile

The people that greet you at the gate and tell you where to park are friendly and the drivers are always very outgoing and personable.

Easy to get in amd get out. Courteous drivers. Fast pick up from the airport. They pick you up and drop you us right there where you park

We appreciate the help we get when we check in and out.

Very convenient. Good pick-up service. Fair price. Very easy to book and pay.

Door to door service

I had a great experience using The Parking Spot in Baltimore. The reservation process was incredibly easy, and finding our parking spot when we arrived was quick and stress-free.

What really stood out was the attentiveness of the staff. As soon as we parked, a shuttle arrived almost immediately to pick us up right at our car and safely take us and our luggage to the terminal.

When we returned from our trip, the service was just as impressive. It was raining, and our driver kindly asked us to pop the trunk so he could load our luggage for us. That small gesture was a really pleasant surprise and made the whole experience even better.

Overall, everything was smooth, convenient, and handled with great customer service. I would absolutely use The Parking Spot in Baltimore again.

Easy in, shuttle ready and waiting, easy out

The pick up had improved significantly. I used to like how park and fly did their pick ups and when they merged with parking spot, it was a bit of a mess for a while. I was very happy with how quickly the shuttle picked us up after we parked. Very friendly staff as well.

easy to use