Guest Testimonials

The fact that it safe and you are on time
With that being said I did have to wait for some time at the airport for my return ride

The online process was efficient and the parking structure was easy to access. The location was convenient and the shuttle was readily available.

Convienience

Convenient. Fairly prompt in taking to terminal and picking up at terminal. Reasonably priced.

Easy to use and close to over night hotels

Prompt pick up and helpful courteous drivers!

The front gate attendant and the shuttle drivers were so friendly and helpful! This was my first experience with The Parking Spot and I loved the amazing attitudes of all the employees that I encountered. The app made it so simple to track the shuttle and for the drivers to know when we landed on our return flight. I did use their complete detail service and I was not pleased with that service. I would totally use their complete detail parking services again but I’ll wash my car on my own next time.

It’s the easiest and most convenient way to park my car at the airport and it is economical. Mostly the Parking Spot is highly reliable and I can’t matinee using any other parking at the Austin-Bergstrom Airport.

Very close and convenient

It’s convenient.
I use it all the time.
You earn for parking there. I like the staff. Shuttles are usually pretty quick to drop off and pick up

App capabilities

It's easy and shuttles are have always been right there.

Always someone to help you out there, love the service when they see you leaving your car the truck is right there to pick you up. Pick up from the airport can be tricky, but all in all I've had a lot of positive experiences

Ease of dropping off and picking up.

Easy parking. Different types of parking to suit everyone.

The service is very simple and consistent.

Friendly and good service.

Friendly drivers

Pick up. Undercover parking

Easy check in and check out. The app makes it easy to make changes if necessary

Quick pick-up, my car was waiting for me in the valet parking nad the driver and other staff are always friendly and helpful

The pickup and drop off at my vehicle

Easy to use. nice pricing, and good people. Seems like you are getting better at picking people up at their cars quicker.

Very easy to access .
Very efficient!
Makes traveling easier for me!

Quick and safe.
The pick up from the airport was really slow this time. There were a good number of shuttles but just too many people at once. Since the same thing was happening inside the airport, I don't fault the Parking Spot. We had to wait for the third shuttle and there was still a line behind us. Overall, though, it was still relatively fast and painless. Just a different experience!

I like the fact that your service is quick and easy to follow with QR code in and out scanning.

Convenient location

Quick pick up safe drive, friendly staff.

Plenty of shuttles and friendly drivers. Unlike the hotel shuttles, we never have to wait.

Convenient, cost effective with the loyalty program, friendly and helpful staff