Customer Testimonials
Service was done in adequate timely manner and service personnel behind the counter was very nice not rude or pushy with any other service.
Do a good job
The service department is very accommodating and the techs are very knowledgeable
Nice people very helpful Arlie was great
Very nice and treated us with respect one very nice salesman
The effort to try and find the right vehicle for me
Very fast service.
Very friendly and helpful. I would recommend you to family and friends which l have already done.
Very helpful, nice and worked hard to get us the vehicle we needed. Highly recommended and appreciated.
The service center is very efficient, staff is courteous, and faculty is comfortable. All the improvements are great
Great service department.
Always professional, courteous and very helpful.
Quick
Have had Hyundais cars for years. Get good service. Love the new 2026 Tucson.
Btw - I did fill this out before. 😊
fast and nice workers
They were great and got right in my service as soon as car pulled in. Great communication and very efficient.
Good service
They keep you updated on what’s going on with your vehicle
Service good but this they maybe forgot to check tire air pressure
Fast and friendly service
Service is always professional and timely.
Reliable, fast dervice
I purchased my 2024 GMC sierra 2500 AT4 new from herb jones in the spring of 2024. I recently had an issue with my truck and took it to the dealership this past week and herb jones wouldn’t give me the time of day to look at my truck. I just needed some quick diagnostics because essentially I was stranded with a 90k+ truck I purchased from them and also recommend my step father to purchase the same exact truck from them two weeks after buying mine so I felt like I should’ve been give a little bit of accommodation since I helped them sell almost $200k worth of trucks but nope. Herb jones was absolutely terrible at handling this matter and told me they wouldn’t be helping me. So I started calling GM dealerships within a hour and thankfully Debbie at the Glasgow dealership in the service department was an absolute life saver. My truck could make the drive down there but if I shut it off my truck wouldn’t start back and thankfully I limped my truck to Glasgow and Debbie was able to get me in that day. She is truly a life saver and will gladly be giving Don Franklin Glasgow my business from here on out. Thank you so much for taking care of my situation.
Some of the best people that works there and they all treat you good
Everyone was very helpful
Everyone is professional and friendly. Every time. In person and on the phone.
Speed of service. Great customer care service.
Greg Long has been very good to me and my family. Very courteous and kind to us all. Tries help us make the best deals we can.
Gary Lambert has been very helpful and treats customers with kindness and respect whenever cars need service and repair.
Convenience of location
Nice to deal with