Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 29, 2025 — Rated 9 out of 10 by Donna Popplewell Don Franklin Russell Springs Service
What do you like about our products and services?

Arrived for my oil change and they immediately got it done.

Report a concern   November 29, 2025 — Rated 10 out of 10 by S.A. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great customer service and wonderful people working there

Report a concern   November 29, 2025 — Rated 10 out of 10 by C.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent service.

Report a concern   November 29, 2025 — Rated 10 out of 10 by V.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone is so helpful and fast to get the vehicle taken care of upon arrival.

Report a concern   November 29, 2025 — Rated 10 out of 10 by V.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and efficient

Report a concern   November 29, 2025 — Rated 10 out of 10 by A.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything is wonderful; had no problems.

Report a concern   November 29, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Stand behind vehicle

Report a concern   November 29, 2025 — Rated 10 out of 10 by Mary Warner Don Franklin Campbellsville Service Department
What do you like about our products and services?

Excellent customer service! Advisors kept me aware of the repair status.

Report a concern   November 29, 2025 — Rated 10 out of 10 by S.G. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Tim Wright is very helpful

Report a concern   November 29, 2025 — Rated 9 out of 10 by K.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Most generally I don’t wait longer the anticipated

Report a concern   November 29, 2025 — Rated 9 out of 10 by S.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice waiting area and efficient service time.

Report a concern   November 29, 2025 — Rated 10 out of 10 by K.G. Don Franklin Auto
What do you like about our products and services?

We liked the no haggle transaction and the friendly and helpful sales staff!!

Report a concern   November 29, 2025 — Rated 10 out of 10 by C.G. Don Franklin Monticello Service
What do you like about our products and services?

Very friendly, very professional
Time was excellent
Price was good
Great service

Report a concern   November 29, 2025 — Rated 10 out of 10 by L.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

This time it was faster.

Report a concern   November 29, 2025 — Rated 10 out of 10 by Dana Lawhorn Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice service department. Everyone is always friendly and helpful.

Report a concern   November 29, 2025 — Rated 10 out of 10 by Jeff Albertson Don Franklin Monticello Service
What do you like about our products and services?

Quick, fast, easy. Nice employees too.

Report a concern   November 29, 2025 — Rated 10 out of 10 by C.M. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

The service you get after buying from you all

Report a concern   November 29, 2025 — Rated 10 out of 10 by Leigh Combs Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Best service dept we have ever dealt with. Fast and efficient. We have bought 3 vehicles from them and do not regret driving the extra time to buy from them.

Report a concern   November 29, 2025 — Rated 10 out of 10 by Bertha Addison Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Haven’t used any products yet. Ransom who was my sales person was really great!

Report a concern   November 29, 2025 — Rated 10 out of 10 by Charles Harvell Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The people are great and they are respectful of the customers time, Andre was great and so was the F&I process

Report a concern   November 29, 2025 — Rated 10 out of 10 by T.L. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good Staff, Good experience, we just didn't trade. It was no fault of anyone at the Dealership.

Report a concern   November 29, 2025 — Rated 10 out of 10 by S.F. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Looks and rides are clean

Report a concern   November 29, 2025 — Rated 10 out of 10 by Brittany Dawson Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I liked how nice they were and how helpful they were to me for finding a car

Report a concern   November 29, 2025 — Rated 10 out of 10 by G.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very attentive and knowledgeable about all their vehicle lines.

Report a concern   November 29, 2025 — Rated 10 out of 10 by Shawna Colville Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The salesman are always willing to go beyond and search for and meet every need we have. We have traded cars with Don Franklin for many years and have always come out very satisfied!!!

Report a concern   November 29, 2025 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great to work with and they made it work!

Report a concern   November 29, 2025 — Rated 10 out of 10 by Jeremy Coleman Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The people, honestly! We’ve bought about 5-6 cars off Kyle Young (so many I’ve lost track!) and everytime, our experience is seamless!

Report a concern   November 29, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Gmc

Report a concern   November 29, 2025 — Rated 10 out of 10 by W.D. Don Franklin London Ford - Service
What do you like about our products and services?

Always good experience with the service guys

Report a concern   November 29, 2025 — Rated 10 out of 10 by K.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar and the service staff always do a great job!


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