Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 18, 2026 — Rated 10 out of 10 by Myron Pedroche Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick and fast service. My appointment was at 8am and was out by 9am for a recall part that was installed.

Report a concern   February 18, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Professional and very helpful

Report a concern   February 18, 2026 — Rated 9 out of 10 by M.F. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Well, I liked the lady that waited on us, but the gentleman that she she brought in was intimidating, and I felt rushed to decide on what kind of vehicle I wanted in my price range!
Report a concern   February 18, 2026 — Rated 10 out of 10 by W.F. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Nice waiting area while vehicle was worked on done a good job too

Report a concern   February 18, 2026 — Rated 10 out of 10 by S.Q. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Excellent service. Very knowledgeable. Always gets the problem fixed. The employees working in service are excellent also.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Russell Newton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The quietest, smoothest riding vehicle I have ever owned. Love all of the technology. My salesman Kanon was awesome. This is my first experience with the service department and I could not have been treated better.
Report a concern   February 18, 2026 — Rated 10 out of 10 by J.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Great
Report a concern   February 18, 2026 — Rated 10 out of 10 by C.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Convenient. Easy, quick in/out. Polite desk personnel.

Report a concern   February 18, 2026 — Rated 10 out of 10 by W.T.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick service, very polite and helpful staff.
Report a concern   February 18, 2026 — Rated 10 out of 10 by Donald Flannery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve had several Nissans they’ve all been good I have had a few issues with this Frontier but your service dept are taking care of these issues Good sales and service. Thanks

Report a concern   February 18, 2026 — Rated 10 out of 10 by N.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

The best service you cant beat they use the correct parts for your car they are the best

Report a concern   February 18, 2026 — Rated 10 out of 10 by Liz Shannon Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy to make appointment and in and out quickly!
Report a concern   February 18, 2026 — Rated 10 out of 10 by J.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything seems to be good & on time. Let’s you know what you will need later. Very friendly.
Report a concern   February 18, 2026 — Rated 10 out of 10 by N.E.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have visited Don Franklin many times before
Report a concern   February 18, 2026 — Rated 10 out of 10 by J.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Price value courtesy talked to you before they did anything

Report a concern   February 18, 2026 — Rated 10 out of 10 by J.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Efficient, quality service

Report a concern   February 18, 2026 — Rated 10 out of 10 by K.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Collin was incredibly helpful & understanding when it came down to what I needed
Report a concern   February 18, 2026 — Rated 9 out of 10 by M.V. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice waiting room.
Service is good but it takes a while for an appointment, although it's quicker now
Report a concern   February 18, 2026 — Rated 10 out of 10 by Billy Parsons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service…every time!
Report a concern   February 18, 2026 — Rated 10 out of 10 by Benjamin Bowen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Super fast and friendly!
Report a concern   February 18, 2026 — Rated 10 out of 10 by D.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Serviced my car in a timely manner. Good service.
Report a concern   February 18, 2026 — Rated 10 out of 10 by Martha Cole Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast friendly service

Report a concern   February 18, 2026 — Rated 9 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Products are dependable and service is prompt.

Report a concern   February 18, 2026 — Rated 9 out of 10 by T.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly quick service
Report a concern   February 18, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly people and quick service
Report a concern   February 18, 2026 — Rated 10 out of 10 by Theresa Tucker Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very professional, friendly, and quick. Dewayne, in service department is who took care of having my vehicle serviced. Super nice guy!

Report a concern   February 18, 2026 — Rated 10 out of 10 by Rohit Patel Don Franklin Russell Springs Service
What do you like about our products and services?

It’s a great product in good service from sales person.
Report a concern   February 18, 2026 — Rated 9 out of 10 by C.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Closest dodge dealer for me

Report a concern   February 18, 2026 — Rated 10 out of 10 by Michael Smith Don Franklin Campbellsville Service Department
What do you like about our products and services?

friendly and prompt service
Report a concern   February 18, 2026 — Rated 10 out of 10 by Greg Farmer Don Franklin Ford - Service
What do you like about our products and services?

Great service very nice people


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