Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 15, 2026 — Rated 10 out of 10 by Dina Lester Don Franklin Auto
What do you like about our products and services?

Friendly, caring, and will do anything to make a Customer happy!

Report a concern   August 15, 2026 — Rated 10 out of 10 by Megan Mcqueen Don Franklin London Ford - Service
What do you like about our products and services?

Good work! Quick! Great service! Jayce M. Is wonderful!

Report a concern   August 15, 2026 — Rated 10 out of 10 by V.W. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly

Report a concern   August 15, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

John and the guys are so knowledgeable and helpful.

Report a concern   August 15, 2026 — Rated 10 out of 10 by D.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Usually pretty quick

Report a concern   August 15, 2026 — Rated 10 out of 10 by R.R. Don Franklin Hardin County Ford Service
What do you like about our products and services?

.

Report a concern   August 15, 2026 — Rated 10 out of 10 by A.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service is usually very quick and the guys working intake are all friendly and very helpful when I have a question. Office ladies are kind and super friendly! Work done has always been satisfactory.

Report a concern   August 15, 2026 — Rated 10 out of 10 by Leslie Conlin Don Franklin Somerset KIA Service
What do you like about our products and services?

Convenient and easy very helpful

Report a concern   August 15, 2026 — Rated 10 out of 10 by K.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

They are very respectful and informative. Work is done in a timely manner. No complaints!

Report a concern   August 15, 2026 — Rated 10 out of 10 by Mark Sapp Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very friendly quick service and good products!!!!

Report a concern   August 15, 2026 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and friendly service. Very short wait time and excellent customer service!

Report a concern   August 15, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Had an appointment for service. They were on time and efficient

Report a concern   August 15, 2026 — Rated 10 out of 10 by Michael Velez Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department is great

Report a concern   August 15, 2026 — Rated 10 out of 10 by Aleisha Kemp Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service

Report a concern   August 15, 2026 — Rated 9 out of 10 by Freddie Sayers Don Franklin Ford - Service
What do you like about our products and services?

The service advisor

Report a concern   August 15, 2026 — Rated 10 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Efficient. Effective

Report a concern   August 15, 2026 — Rated 10 out of 10 by Sarah Tedrow Don Franklin Bardstown - Service
What do you like about our products and services?

I'm always treated well and they always get me in and out as soon as they can. A++++ service!

Report a concern   August 15, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great people to work with

Report a concern   August 15, 2026 — Rated 10 out of 10 by B.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Nothing yet! Haven't bought there. Only looking at cads,Lincoln's,and maybe Toyota. Will tour your store there later if deciding to maybe buy there! Thanks!

Report a concern   August 15, 2026 — Rated 10 out of 10 by T.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything. 10/10

Report a concern   August 15, 2026 — Rated 10 out of 10 by Linda Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly thorough service

Report a concern   August 15, 2026 — Rated 10 out of 10 by D.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Talk to person about the vehicle

Report a concern   August 15, 2026 — Rated 10 out of 10 by S.G. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I like that my Ford vehicles get serviced with Ford parts. I also like that all of Don Franklin Ford employees are friendly and courteous.

Report a concern   August 15, 2026 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to make an appointment, wait time is sometimes a little long, but the guys at the service desk are friendly and courteous.

Report a concern   August 15, 2026 — Rated 9 out of 10 by A.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Never had a bad experience!

Report a concern   August 15, 2026 — Rated 10 out of 10 by Jennifer Smith Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always professional and friendly.

Report a concern   August 15, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Have always enjoyed the people and the way we are treated there. The service has always been tremendous and we feel confident that any problem will be taken care of in a timely manner

Report a concern   August 15, 2026 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great courteous and friendly staff.

Report a concern   August 15, 2026 — Rated 9 out of 10 by L.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Close to where I live

Report a concern   August 15, 2026 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to make appointments
Knowing that the technicians know my car
Able to rely on Ron to recommend service milestones, to coordinate the work and to explain any issues found. Much appreciated.


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