Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 18, 2026 — Rated 9 out of 10 by E.P. Don Franklin Bardstown - Service
What do you like about our products and services?

That It’s local and convenient

Report a concern   June 18, 2026 — Rated 10 out of 10 by L.P. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was nice and friendly.

Report a concern   June 18, 2026 — Rated 10 out of 10 by A.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was quick and easy.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Victor Unruh Don Franklin Russell Springs Service
What do you like about our products and services?

Your service manager is awesome

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous and prompt service.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Anna Richardson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very good service & very quick , very friendly & I'd recommend them to any1 anytime

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick service

Report a concern   June 18, 2026 — Rated 10 out of 10 by Ronald Adair Don Franklin Ford - Service
What do you like about our products and services?

Great service on all our vehicles !

Report a concern   June 18, 2026 — Rated 10 out of 10 by K.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always very fast & friendly! Standard oil change with tire rotation only took about 30 minutes.

Report a concern   June 18, 2026 — Rated 10 out of 10 by W.T.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Your people are always very courteous and accommodating. Service is quick.

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

👍

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.I. Don Franklin Monticello Service
What do you like about our products and services?

Courteous knowledgeable people

Report a concern   June 18, 2026 — Rated 10 out of 10 by R.G. Don Franklin London Ford - Service
What do you like about our products and services?

Service department was the best experience I've had at any dealership.

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

I can drop off my car for service & come back to get it..I dont have to stay there. But the waiting area IS really nice. I love that I get a free car wash also!

Report a concern   June 18, 2026 — Rated 10 out of 10 by P.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

The process was smooth & the guys did a great job & quickly!!

Report a concern   June 18, 2026 — Rated 9 out of 10 by M.L. Don Franklin Ford - Service
What do you like about our products and services?

Y’all were wuick to get me in and vehicle service. Arranged for after hours pickup too.

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.H. Don Franklin Ford - Service
What do you like about our products and services?

Chad Myers was exceptional!

Report a concern   June 18, 2026 — Rated 9 out of 10 by Amanda Gentry Don Franklin Somerset KIA Service
What do you like about our products and services?

Don’t take to long easy to get in and out but you better ask a week before your miles is up for a appointment

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly and professional every time

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everyone is friendly and explains what they are doing to my vehicle. I never wait a long time.

Report a concern   June 18, 2026 — Rated 10 out of 10 by M.C.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly folks

Report a concern   June 18, 2026 — Rated 10 out of 10 by Danny Shaw Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Jacob was very knowledgeable, patient and kind. He helped us resolve an issue we had been having with our truck for a year and half.

Report a concern   June 18, 2026 — Rated 10 out of 10 by L.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Professional, great service. Knowledgeable service department.

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly and informative staff

Report a concern   June 18, 2026 — Rated 10 out of 10 by P.R. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Our salesperson,Trey, was a pleasure to work. He was patient and kind as I tried to find just the right car for me. This purchase is our fourth Kia. I keep buying Kia's, because of the dependability and value of their cars.

Report a concern   June 18, 2026 — Rated 9 out of 10 by J.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I will say that the person named Showtime is why came back and bought a new Tuscon. He was very nice.

Report a concern   June 18, 2026 — Rated 10 out of 10 by L.M. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Sydnie did an amazing job helping me find my car. Everything was smooth and easy.

Report a concern   June 18, 2026 — Rated 10 out of 10 by T.P. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Products are excellent, salesperson was extremely helpful.

Report a concern   June 18, 2026 — Rated 10 out of 10 by K.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Quality of the staff.

Report a concern   June 18, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The customer service is always helpful and friendly. I like the safety features, modern technology and reliability.


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