Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 3, 2025 — Rated 9 out of 10 by A.J. Don Franklin Bardstown - Service
What do you like about our products and services?

People are very nice and courteous. I wish you had later hours for service or open on Saturday. It is hard to get in during normal business hours.

Report a concern   December 3, 2025 — Rated 9 out of 10 by K.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Close and convenient

Report a concern   December 3, 2025 — Rated 9 out of 10 by J.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Efficient

Report a concern   December 3, 2025 — Rated 10 out of 10 by Joan Knopp Don Franklin Ford - Service
What do you like about our products and services?

I like the service. Staff is always friendly and helpful. I especially liked that I was able to get my oil change the same day I stopped to make an appointment. Their service is priced less than the quick oil change places. Their new facilities are nice.

Report a concern   December 3, 2025 — Rated 10 out of 10 by C.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service people are extremely helpful and remember us when we come in.

Report a concern   December 3, 2025 — Rated 10 out of 10 by John Engle Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nice people , Benny really takes good care of me

Report a concern   December 3, 2025 — Rated 10 out of 10 by P.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone is always so nice and will to help you

Report a concern   December 3, 2025 — Rated 10 out of 10 by D.K. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The products are high quality. I always receive great service by very friendly and helpful associates.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Benny Mendoza Don Franklin Ford - Service
What do you like about our products and services?

Everything was great

Report a concern   December 3, 2025 — Rated 10 out of 10 by John Hornback Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly always clean and willingly to work on your time.

Report a concern   December 3, 2025 — Rated 10 out of 10 by R.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

I think it's great products and very nice people. Overall, I think it's awesome.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Tiffany Miller Don Franklin Russell Springs Service
What do you like about our products and services?

Very nice people

Report a concern   December 3, 2025 — Rated 10 out of 10 by Kenneth Spencer Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your service team is first class. They could not be any nicer and are so patient with my questions.

Report a concern   December 3, 2025 — Rated 10 out of 10 by T.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

It is quick service and everyone is always friendly

Report a concern   December 3, 2025 — Rated 10 out of 10 by C.O. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly, fast , and goid work

Report a concern   December 3, 2025 — Rated 10 out of 10 by Angie Thomas Don Franklin Somerset KIA Service
What do you like about our products and services?

Very well to work with and got my car in quickly. Everyone staff member was exceptional.

Report a concern   December 3, 2025 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice friendly customer service. Kendyll Laws was very good and efficient in getting my rim ordered the very next day. I told her my urgency and she took care of me and got me back on the road very quickly. I would highly recommend her!!!

Report a concern   December 3, 2025 — Rated 10 out of 10 by K.K. Don Franklin London Ford - Service
What do you like about our products and services?

Always quick and friendly service. Always explain what sevices are needed and overall conditions of vehicle. I know next oil change i may need brakes. So I am not blindsided by upcoming needs. Nice to know ahead of time just in case. Super nice staff.

Report a concern   December 3, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service reps are great.

Report a concern   December 3, 2025 — Rated 10 out of 10 by R.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I enjoy the Buick brand

Report a concern   December 3, 2025 — Rated 10 out of 10 by M.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service

Report a concern   December 3, 2025 — Rated 10 out of 10 by K.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Customer service is #1

Report a concern   December 3, 2025 — Rated 10 out of 10 by J.I. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Top notch!

Report a concern   December 3, 2025 — Rated 10 out of 10 by P.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service department was excellent
Tony went above and beyond!
Very kind and prompt service

Report a concern   December 3, 2025 — Rated 9 out of 10 by J.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Ease of scheduling, and the good ol boys..

Report a concern   December 3, 2025 — Rated 10 out of 10 by D.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The professional cost service that I receive is second to none.

Report a concern   December 3, 2025 — Rated 10 out of 10 by G.K. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very sufficient!

Report a concern   December 3, 2025 — Rated 10 out of 10 by O.G. Don Franklin London Ford - Service
What do you like about our products and services?

The service Don Franklin provides is top notch. You won’t find better service anywhere!

Report a concern   December 3, 2025 — Rated 10 out of 10 by P.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Estimates are given ahead of time and the amount is always close to the estimate on repairs. Alex is professional and returns calls promptly.

Report a concern   December 3, 2025 — Rated 10 out of 10 by T.W. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Had great service and the fellow that checked my in was very helpful. I will always come back to y'all for all my service on my jeep and dodge Daytona pick up. Thank you once again for a great experience


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