Customer Testimonials
Clear communication
I appreciate the kindness shown to me as a new customer, not knowing where to go or who to speak with. The man helping me when I initially arrived in the service department was very kind, helpful, and patient. The service was extremely fast, which I appreciate. The total I was charged was reasonable as well.
Reliable
Down to earth staff
I have already recommended lance and Jordan to a dozen or more people
THEY'RE THE BEST !!!!!!!
this is my wife's third Kia her favorite brand
Jordan Mann and the entire Don Franklin Ford family took absolute care of us. This was probably the easiest new vehicle transaction I’ve ever dealt with and I’m about a four time returning customer. Keeps getting better and that’s why we chose Don Franklin!
Everything
Friendly sales associates.
Everything but the prices.
Great after service also
Service advisors are helpful, tell you what you needed and didn’t need, brisk and efficient. Try to fit you in without appointment, if possible.
Service people are always nice n friendly n
After nearly nine years of taking my Nissan to DonFranklyn for scheduled maintenance, I've always received professional and transparent service, with no surprises. Plus, everything is very comfortable in the new building, and waiting for maintenance becomes a pleasant moment to enjoy a hot tea on the comfy sofas!
You know what my car needs and can take care of it.
Great service and honesty
The sales lady Misty that helped me. She was a very pleasant person and answered all my questions and was very helpful and the managers are great. The sales managers are great wonderful people to work with.
The staff were very friendly and helpful. It was a very hassle free experience.
Reliable and friendly
Just like the Nissan Rogue. We have bought 4 of them in the oadt
Quality and customer care and service
Everything works out good. I love the prices.
Everyone was very helpful.
Friedly & Personable
i like KIA vehicles! Don Franklin KIA treat you like family!
Demetrious Davis the sales person was absolutely wonderful to deal with
Finished product is great!!
Took a week longer than expected to finish.
Wasn’t kept informed on progress, had to call.
Should have gotten texts ongoing through repair process.
Quick fix
It had everything I wanted and then some
Quick fast friendly