Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 18, 2026 — Rated 10 out of 10 by Veronica Sirles Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The new building and customer service reset has been well done. I was impressed with the service, delivery and after care. Way to go!

Report a concern   February 18, 2026 — Rated 10 out of 10 by Frank Frank Gibson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service great vechlie

Report a concern   February 18, 2026 — Rated 9 out of 10 by L.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

That it's factory service
Report a concern   February 18, 2026 — Rated 10 out of 10 by G.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly personnel, ease of making appointments

Report a concern   February 18, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service

Report a concern   February 18, 2026 — Rated 10 out of 10 by T.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Everything. Everyone was very nice and helpful!!
Report a concern   February 18, 2026 — Rated 9 out of 10 by Everett Vanhooser Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly do good work

Report a concern   February 18, 2026 — Rated 10 out of 10 by Joy Fee Don Franklin London Ford - Service
What do you like about our products and services?

I would rate all products A+ and the services are outstanding!!
Report a concern   February 18, 2026 — Rated 10 out of 10 by Crig Leake Don Franklin Campbellsville Service Department
What do you like about our products and services?

Your service department personnel are friendly, helpful, professional, efficient and prompt.

Report a concern   February 18, 2026 — Rated 10 out of 10 by V.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional staff, prompt service, and pleasant waiting area.
Report a concern   February 18, 2026 — Rated 10 out of 10 by Maria Seiber Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very profitional all the imployee, will trained the michanic, we feel safe and secured as a family of somerset i and we proud that we have you🌸
Report a concern   February 18, 2026 — Rated 10 out of 10 by D.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Your service manager was very helpful

Report a concern   February 18, 2026 — Rated 10 out of 10 by J.O. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

We have had a Hyundai car since 1987. We love them. Everyone at Don Franklin Hyundai is awesome.
Report a concern   February 18, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Reliable service!
Report a concern   February 18, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything. Friendly faces. Great communication with the customers. Affordable. Prompt. Efficient.
Report a concern   February 18, 2026 — Rated 10 out of 10 by T.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and friendly!
Report a concern   February 18, 2026 — Rated 10 out of 10 by L.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Problems are identified and you may also get a projected cost of repair.

Nice calming place to wait for repair to be completed .
Report a concern   February 18, 2026 — Rated 10 out of 10 by K.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Customer service and tge staff are very polite and courteous

Report a concern   February 18, 2026 — Rated 10 out of 10 by Jennifer Ford Don Franklin Columbia Nissan Service
What do you like about our products and services?

Every one of you all have been nice and courteous and gets the job done. Thank you so much.
Report a concern   February 18, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick and easy
Report a concern   February 18, 2026 — Rated 10 out of 10 by G.R. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Staying with. One company you'll get better service and perks
Report a concern   February 18, 2026 — Rated 10 out of 10 by T.B. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

I was very impressed with our salesman, Terrance Brown . He understood what our goal was and helped us find a good vehicle . It's people like him that makes a business good . My overall experience was great.

Report a concern   February 18, 2026 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Kendall was very helpful. Needed a battery for my vehicle. I called around noon, and she fit me in that same day. Great service!!
Report a concern   February 18, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It’s affordable, friendly service
Report a concern   February 18, 2026 — Rated 10 out of 10 by L.T. Don Franklin Auto
What do you like about our products and services?

Don’t usually have to wait.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Suzanne Turner Don Franklin Campbellsville Service Department
What do you like about our products and services?

The prompt and professional attitude of the service department personnel are most appreciated. I enthusiastically recommend the Don Franklin family of dealerships!
Report a concern   February 18, 2026 — Rated 10 out of 10 by Charles Andrews Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Courteous and friendly service!
Report a concern   February 18, 2026 — Rated 10 out of 10 by Michael Clements Don Franklin Ford - Service
What do you like about our products and services?

Always quick professional service

Report a concern   February 18, 2026 — Rated 10 out of 10 by R.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Knowledgeable sales staff, and service staff

Report a concern   February 18, 2026 — Rated 10 out of 10 by Jason Mullannix Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very timely service. Will continue to use DonFranklin for my service needs.


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