Customer Testimonials
Staff was friendly and helpful.
The friendly workers are the best
Very friendly, eagerly to help with recall I needed done.
They were fast, friendly,, and informative
Clarity of communication, and timeliness.
Willingness to explain in simple terms
Good quality
Exceptional customer service.
Colleen Owens is amazing and went above and beyond for me! She took a whole year to help me buy a vehicle that I finally decided on and I can’t thank her enough for everything she did for me! She is amazing and deserves a raise!
Very friendly and efficient service delivered in a timely manner.
Performed the task efficiently and well. Willing to work with me on a schedule change
Appear to be ok. Just forgot to reset maintenance required notice
All was good with my service. Customer service was great. Repairs done on time!
Always friendly and service is super
Generally faid with pricing.
I like my Aviator, it drives so smooth and all the features are amazing . Great service too they came and picked up my car at my home for an oil change and brought it back within a couple hours.
I usually get oil changes within a timely manner
Friendly and with what I experienced was honest .
Personal service trying to make things work the way we wanted awesome to work with Sasha
The young lady who checks me in is fantastic.Very polite and very knowledgeable
Easy to make appointments and get in and out in a very reasonable time.
The friendly atmosphere and people.
Jody was amazing to work with.
I’ve only bought a used vehicle but the the people were very knowledgeable about the whole process
Everyone is friendly and will help you out if they can. Prices can be higher than expected, but they definitely let you know the price upfront. I miss the free car wash with service. But anyone I have had interaction with since I was 16 has always been nice. I’m 45 so it definitely shows what being friendly and kind can do.
First 4 oil changes no charge
Dependable, friendly, timely
Don Franklin Service in Elizabethtown always provides great service. Definitely worth the drive for excellent work and friendly people that work there.
Customer service is the best
Professional, courteous and quick service for such a busy business.
Timely, courtesy of employees