Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.D. Don Franklin Auto
What do you like about our products and services?

Friendly service I can trust.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Corey Hawes Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan in the service department is phenomenal. He and his team have helped us several times and each time it is with class and knowledge. I will not be taking my car anywhere else.

Report a concern   April 22, 2026 — Rated 10 out of 10 by M.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly and fast

Report a concern   April 22, 2026 — Rated 10 out of 10 by G.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was great and fast as far as parts our car is new and we love it

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast service and friendly staff.

Report a concern   April 22, 2026 — Rated 10 out of 10 by E.H.J. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Usually fast service and fair prices and helpful and courteous staff.

Report a concern   April 22, 2026 — Rated 10 out of 10 by F.O.J. Don Franklin London Ford - Service
What do you like about our products and services?

All warranty work is fast and they always provide a rental.

Report a concern   April 22, 2026 — Rated 10 out of 10 by G.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

How quickly that my car was finished!

Report a concern   April 22, 2026 — Rated 10 out of 10 by Jacinda Norton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like how service personnel are always friendly and eager to assist even if you show up without an appointment.

Report a concern   April 22, 2026 — Rated 10 out of 10 by V.B. Don Franklin London Ford - Service
What do you like about our products and services?

Really like that they covered my seat with plastic and paper over my floor mat to keep it clean. And service was quick

Report a concern   April 22, 2026 — Rated 10 out of 10 by J.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good friendly service.

Report a concern   April 22, 2026 — Rated 10 out of 10 by W.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Good cars and suvs good service and great technicians and great business. Good friends

Report a concern   April 22, 2026 — Rated 10 out of 10 by Roger Ritchie Ii Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Short time making a deal. Feeling like it’s a customer service first atmosphere. Very knowledgeable employees.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Y.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast service, personable technicians, trustworthy

Report a concern   April 22, 2026 — Rated 10 out of 10 by R.C. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Customer service was great!! Poet was very helpful he has a wonderful personality. I appreciate the hard work that was done on my truck I definitely would recommend them and I will definitely go back if I need help. I love the feature you have that sends text messages on the status of your vehicle, very helpful when I was working and could not call. I thank them all very much! ♥️😊

Report a concern   April 22, 2026 — Rated 10 out of 10 by J.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Your staff is always helpful and kind

Report a concern   April 22, 2026 — Rated 10 out of 10 by C.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service and you get in on your appointment time without waiting.

Report a concern   April 22, 2026 — Rated 10 out of 10 by K.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service we received was fast and friendly.

Report a concern   April 22, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is always great

Report a concern   April 22, 2026 — Rated 10 out of 10 by P.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people are very friendly and knowledgeable.

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff, appear organized, services were timely

Report a concern   April 22, 2026 — Rated 10 out of 10 by T.B. Don Franklin Auto
What do you like about our products and services?

Kept me informed on service. Done in a timely manner

Report a concern   April 22, 2026 — Rated 10 out of 10 by W.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great people and prices

Report a concern   April 22, 2026 — Rated 10 out of 10 by Joanne Hall Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are very personable and knowledgeable! Treat you like family!

Report a concern   April 22, 2026 — Rated 10 out of 10 by Bruce Shepherd Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ease of scheduling and quality of work

Report a concern   April 22, 2026 — Rated 10 out of 10 by R.W. Don Franklin Bardstown - Service
What do you like about our products and services?

Reasonable cost. Your work for me has Ben good

Report a concern   April 22, 2026 — Rated 10 out of 10 by Joe Kersey Don Franklin London Ford - Service
What do you like about our products and services?

Jacob was an excellent costumer service representative for Don Franklin. It was a very hard situation with our Ford Explorer nonetheless but Jacob was informative and helpful.

Report a concern   April 22, 2026 — Rated 10 out of 10 by C.H. Don Franklin Bardstown - Service
What do you like about our products and services?

The service team is always great! Give them all raises - they deserve it!

Report a concern   April 22, 2026 — Rated 10 out of 10 by C.E. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Local

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

You get in at appointment time. Efficient and answer any questions and helpful with my problems.


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