Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 18, 2026 — Rated 10 out of 10 by A.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I appreciate the friendliness of your employees, Jacob is always there to schedule my appointments at a time that works with my schedule. This is my 3rd car I have purchased from your dealership and one I trust.

Report a concern   August 18, 2026 — Rated 10 out of 10 by M.P. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

They were very friendly and the got me in and out with my trucks oil change very quixkly

Report a concern   August 18, 2026 — Rated 10 out of 10 by S.A. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Everything

Report a concern   August 18, 2026 — Rated 10 out of 10 by B.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was preformed on time

Report a concern   August 18, 2026 — Rated 10 out of 10 by T.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Open on Saturday

Report a concern   August 18, 2026 — Rated 10 out of 10 by K.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast and great customer service

Report a concern   August 18, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff & knowledgeable

Report a concern   August 18, 2026 — Rated 10 out of 10 by R.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service and employees

Report a concern   August 18, 2026 — Rated 10 out of 10 by L.A.J.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Welcoming and friendliness of the staff.

Report a concern   August 18, 2026 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Nice and takes care of customers

Report a concern   August 18, 2026 — Rated 10 out of 10 by J.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Customer service was great very polite employees

Report a concern   August 18, 2026 — Rated 10 out of 10 by P.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service department is great

Report a concern   August 18, 2026 — Rated 9 out of 10 by M.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great customer service

Report a concern   August 18, 2026 — Rated 10 out of 10 by L.L. Don Franklin Auto
What do you like about our products and services?

Very friendly people from sales to service. Never any hassle or pressure to buy vehicle. Service was quick and thorough and I left with the feeling of the car being taken care of.

Report a concern   August 18, 2026 — Rated 10 out of 10 by Steve Muse Don Franklin Burkesville Service Department
What do you like about our products and services?

Great people

Report a concern   August 18, 2026 — Rated 10 out of 10 by Angella Leslie Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and friendly service.

Report a concern   August 18, 2026 — Rated 10 out of 10 by R.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly fast professional

Report a concern   August 18, 2026 — Rated 10 out of 10 by Charles Judd Don Franklin Campbellsville Service Department
What do you like about our products and services?

G M fan Good people to work with Joe Lee and Don Shuffett

Report a concern   August 18, 2026 — Rated 10 out of 10 by S.I. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service dept is great!!! Got me in the next day!!

Report a concern   August 18, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Punctual and thorough. I am treated with respect and my concerns are addressed.

Report a concern   August 18, 2026 — Rated 10 out of 10 by R.W. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Staff very friendly and transparent on services and costs.

Report a concern   August 18, 2026 — Rated 10 out of 10 by A.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good

Report a concern   August 17, 2026 — Rated 10 out of 10 by J.P. Don Franklin Ford - Service
What do you like about our products and services?

Very helpful and professional. Don Franklin for is perfect place to have vehicle serviced/ worked on.

Report a concern   August 17, 2026 — Rated 10 out of 10 by D.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

No nonsense and quick

Report a concern   August 17, 2026 — Rated 10 out of 10 by H.G. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Well i like that you use synthetic oil. Service is fast and courteous.

Report a concern   August 17, 2026 — Rated 10 out of 10 by Diana Carter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendliness of the workers in the Service Department

Report a concern   August 17, 2026 — Rated 10 out of 10 by Jerry Callis Don Franklin Burkesville Service Department
What do you like about our products and services?

Everything was smooth from appointment to pickup. Thank you!

Report a concern   August 17, 2026 — Rated 10 out of 10 by Sangwook Kang Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional and reliable service!

Report a concern   August 17, 2026 — Rated 10 out of 10 by J.H.M. Don Franklin Auto
What do you like about our products and services?

The re-programming on two key fobs were quick.

Report a concern   August 17, 2026 — Rated 10 out of 10 by Belinda Riddle Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have always loved Don Franklin and this is my 4th Don Franklin purchase. I have always been very satisfied with my treatment. The Nissan service is great! My other three experiences are with Toyota of Corbin.


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