Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 19, 2026 — Rated 10 out of 10 by T.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I am always treated so kindly and they always tell me what I need or don’t need.

Report a concern   June 19, 2026 — Rated 10 out of 10 by E.A. Don Franklin London Ford - Service
What do you like about our products and services?

Courteous, truthful, work done in timely manner

Report a concern   June 18, 2026 — Rated 10 out of 10 by Tanya Sanderson Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

I haven't received yet.

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very knowledgeable and courteous

Report a concern   June 18, 2026 — Rated 10 out of 10 by P.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Emily Haynes will awesome to deal with and would recommend her to anyone wanting a vehicle. Process was smooth and efficient! Thank you!

Report a concern   June 18, 2026 — Rated 10 out of 10 by Samual Bonta Don Franklin Campbellsville Service Department
What do you like about our products and services?

The friendly atmosphere

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

The people are nice and they get to work done quickly

Report a concern   June 18, 2026 — Rated 10 out of 10 by W.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service

Report a concern   June 18, 2026 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff is both friendly and knowledgeable!

Report a concern   June 18, 2026 — Rated 9 out of 10 by T.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

CJ is a great sales person to work with.

Report a concern   June 18, 2026 — Rated 9 out of 10 by C.K. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Your service department has always taken care of what I needed done. Thank you

Report a concern   June 18, 2026 — Rated 10 out of 10 by M.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service.

Report a concern   June 18, 2026 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

The sales representatives and the warranty

Report a concern   June 18, 2026 — Rated 10 out of 10 by V.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Very nice and kind people!

Report a concern   June 18, 2026 — Rated 10 out of 10 by Bobby Oliver Don Franklin London Ford - Service
What do you like about our products and services?

They always tell you what is wrong and fix it really fast . And is always friendly and helpful and will to listen to your concerns

Report a concern   June 18, 2026 — Rated 10 out of 10 by A.J. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Ease of scheduling and availability

Report a concern   June 18, 2026 — Rated 10 out of 10 by L.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

The lady that sold us our car was very nice and didn’t pressure and explained everything. Only used yours services once for oil change.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Lauren Patrick Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything! From the customer service to the quality of the vehicles. We are so very pleased!

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff is sweet.

Report a concern   June 18, 2026 — Rated 10 out of 10 by David Parker Don Franklin CDJRF Sales Department
What do you like about our products and services?

I am a fan of the Nissan brand. Last 3 new vehicles have been Nissan and I'll probably never buy another brand. Don Franklin and the previous Don Marshall dealerships have done nothing but help me through the buying experience each of the 3 times. I would like to especially thank Connor Brumley for being my salesman on my last 2 new car purchases, he did a great job and he will be my salesman on my next purchase, so long as he is at Don Franklin Nissan.

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

They always go above to get me in for service due to me having a difficult work schedule.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Delma Letcher Don Franklin Lexington Nissan - Service
What do you like about our products and services?

This service guy was great and friendly

Report a concern   June 18, 2026 — Rated 10 out of 10 by Rebecca Duncan Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They answer my question. They do a great job!

Report a concern   June 18, 2026 — Rated 10 out of 10 by Richard Owens Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department was very nice and listened and fixed all my concerns .

Report a concern   June 18, 2026 — Rated 10 out of 10 by L.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.P. Don Franklin Monticello Service
What do you like about our products and services?

Helpful and get the job done.

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.T. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The people I purchased from

Report a concern   June 18, 2026 — Rated 10 out of 10 by Benjamin Walling Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Every one was very helpful and respectful my salesman Rusty was the best I make all the decisions about the purchase of my new car he asks what I like and didn’t like or wanted in a suv he made helpful suggestions he was patient and didn’t let me wait a long time so happy he made the stress I was feeling a lot less stressful driving home in my new car and happy.Thanks

Report a concern   June 18, 2026 — Rated 10 out of 10 by Debbie Price Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone was.very friendly and service was fast!


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