Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 19, 2025 — Rated 10 out of 10 by M.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service group are very kind. Doug, Stacy, and Buck are the best there is.

Report a concern   December 18, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

I have confidence that the service department will take care of my vehicle and do the job well.

Report a concern   December 18, 2025 — Rated 10 out of 10 by D.S. Don Franklin Auto
What do you like about our products and services?

Treated very nice by everyone, very efficient, been driving Nissan for several years. Hope to enjoy the new Rogue for many years. Thank you all for your help in purchase of 2026 Nissan

Report a concern   December 18, 2025 — Rated 10 out of 10 by B.W. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I appreciate the extensive selection of vehicles available at your dealership, especially the Bronco Sport that I purchased. The quality and performance have exceeded my expectations. The staff was invaluable, providing transparent pricing and financing options, which made the buying process smooth and stress-free. I also value the after-sales support you offer, ensuring that I have assistance whenever needed. Overall, a great experience!

Major kudos to the service department, especially Randy and First name removed.

Report a concern   December 18, 2025 — Rated 10 out of 10 by Janet Vaughn Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone has been absolutely amazing at Don Franklin Kia. Above and beyond 💯

Report a concern   December 18, 2025 — Rated 10 out of 10 by H.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Kenny in the parts department in Bowling Green was super efficient and solved my situation.

Report a concern   December 18, 2025 — Rated 9 out of 10 by E.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Relationship

Report a concern   December 18, 2025 — Rated 10 out of 10 by Brian Cunigan Don Franklin London Ford - Service
What do you like about our products and services?

friendly service...always do a great job!

Report a concern   December 18, 2025 — Rated 10 out of 10 by L.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great customer service!

Report a concern   December 18, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Enjoy the atmosphere employees put ou

Report a concern   December 18, 2025 — Rated 10 out of 10 by J.P. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The service staff was excellent, they took my car in on time, as soon as I got there. And they had my car ready at the promised time!

I had to pre-order some tires from the parts department before hand. And the parts department was extremely knowledgeable and tires arrived as promised.

Report a concern   December 18, 2025 — Rated 10 out of 10 by P.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They researched my low tire pressure & found a nail had penetrated too far to repair it. They put on a new tire.

Report a concern   December 18, 2025 — Rated 10 out of 10 by E.P. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Friendly, knowledgeable, competent staff.

Report a concern   December 18, 2025 — Rated 10 out of 10 by K.R. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Fast and friendly service. They also called several days later to make sure problem was taken care of.

Report a concern   December 18, 2025 — Rated 10 out of 10 by J.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service at Don Franklin Glasgow! Very Friendly staff and very knowledgeable.

Report a concern   December 18, 2025 — Rated 10 out of 10 by T.P. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone is always so polite and generous

Report a concern   December 18, 2025 — Rated 10 out of 10 by V.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Prompt and efficient

Report a concern   December 18, 2025 — Rated 10 out of 10 by D.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and prompt service

Report a concern   December 18, 2025 — Rated 9 out of 10 by M.F. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service, staff knowledgeable, helpful and focused on service. Plus the new buildings are great.

Report a concern   December 18, 2025 — Rated 10 out of 10 by B.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Wonderful service department & sales folks.

Report a concern   December 18, 2025 — Rated 10 out of 10 by John Hale Don Franklin London Ford - Service
What do you like about our products and services?

Ease of scheduling. Friendly and efficient service.

Report a concern   December 18, 2025 — Rated 10 out of 10 by Jamie Phelps Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service friendly people

Report a concern   December 18, 2025 — Rated 10 out of 10 by Richard Stephens Don Franklin Russell Springs Service
What do you like about our products and services?

Very friendly and professional.

Report a concern   December 17, 2025 — Rated 10 out of 10 by R.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

My Kia optima is 2012 and I absolutely love the car & performance

Report a concern   December 17, 2025 — Rated 10 out of 10 by Elizabeth Graziano Don Franklin Auto
What do you like about our products and services?

Putting the customer first and honesty.

Report a concern   December 17, 2025 — Rated 10 out of 10 by J.C. Don Franklin Ford - Service
What do you like about our products and services?

Friendly service and get the job done

Report a concern   December 17, 2025 — Rated 10 out of 10 by K.E. Don Franklin Russell Springs Service
What do you like about our products and services?

They were ready at the appointment time, did the job, and were very nice.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Lance Delong Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Personalized care!

Report a concern   December 17, 2025 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and professional

Report a concern   December 17, 2025 — Rated 9 out of 10 by M.O. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good auto service at.a reasonable price.


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