Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 17, 2026 — Rated 10 out of 10 by M.B. Don Franklin Monticello Service
What do you like about our products and services?

Wonderful

Report a concern   February 17, 2026 — Rated 10 out of 10 by Johnathon Rice Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very professional and quick!

Report a concern   February 17, 2026 — Rated 10 out of 10 by A.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service is always top tier

Report a concern   February 17, 2026 — Rated 10 out of 10 by G.J. Don Franklin Corbin CDJR Service
What do you like about our products and services?

They are the best people to work with always ready to help me out and I’m so glad I really needed the help and I’m so thankful for what they did for me thank u all so much form the bottom of my heart this is Amber Last name removed

Report a concern   February 16, 2026 — Rated 10 out of 10 by Desiree Marshall Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Jamal, was excellent and listened to exactly what I wanted! No hard sales pitch, pressure, or feeling the need to buy a vehicle from Don Franklin. Superb service from Jamal, Buck, and Olivia!

Report a concern   February 16, 2026 — Rated 10 out of 10 by William Prather Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Convenience professional service.

Report a concern   February 16, 2026 — Rated 10 out of 10 by J.J. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Great customer service. Very personable

Report a concern   February 16, 2026 — Rated 10 out of 10 by D.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great vehicle.

Report a concern   February 16, 2026 — Rated 10 out of 10 by Monica Clark Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I absolutely love the ease it has been to buy both of my vehicles there! Everyone is so friendly and accommodating. You feel no pressure whatsoever. That is the only dealership I will ever visit and buy from.

Report a concern   February 16, 2026 — Rated 10 out of 10 by Ernest Pulliam Don Franklin Bardstown - Service
What do you like about our products and services?

They worked me in about a appointment that was really grateful and nice of them

Report a concern   February 16, 2026 — Rated 10 out of 10 by Y.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I really appreciate how courteous and professional the staff is. The waiting area is very clean, and my car was cleaned after the service as well.

Report a concern   February 16, 2026 — Rated 10 out of 10 by George York Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Easy to deal with. No hassle.

Report a concern   February 16, 2026 — Rated 10 out of 10 by K.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service staff was professional and efficient.

Report a concern   February 16, 2026 — Rated 10 out of 10 by D.C. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Our salesman Blake made the process quick and simple. He stayed on top of things for us and responded to all of our questions quickly

Report a concern   February 16, 2026 — Rated 10 out of 10 by Linda Stidham Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Professional staff get you what you want work hard to make it happen service department is excellent

Report a concern   February 16, 2026 — Rated 10 out of 10 by Barbara Simpson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have always been treated with courtesy and respect ! Always ask before they do anything to my vehicle !

Report a concern   February 16, 2026 — Rated 10 out of 10 by H.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great trucks

Report a concern   February 16, 2026 — Rated 10 out of 10 by E.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Accommodating and efficient

Report a concern   February 16, 2026 — Rated 10 out of 10 by John Goins Don Franklin London Ford - Service
What do you like about our products and services?

Your Saturday service hours make it much easier on me. Your people have always took very good care of me and my vehicles. It’s always been a good experience.

Report a concern   February 16, 2026 — Rated 10 out of 10 by Kelsey Scott Don Franklin Somerset KIA Sales
What do you like about our products and services?

I’ve had a Sportage and 2 Tellurides I got a Ram 1500 and went right back to at Telluride so 3 Tellurides all together if me coming to the same dealership and same sales man doesn’t say that you all are the best idk what does love love love my Telly and Brian Nichols is hands down the best sales man !!!!

Report a concern   February 16, 2026 — Rated 10 out of 10 by T.F. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The sales associate I worked with was very knowledgeable, friendly and resourceful.

Report a concern   February 16, 2026 — Rated 10 out of 10 by Tina Moran Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brian Nichols is amazing!! Our family and friends have bought 7 vehicles. He is the o my one our family trusts!!

Report a concern   February 16, 2026 — Rated 9 out of 10 by C.C. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

We’ve bought a few cars from that location. Staff was very nice.

Report a concern   February 16, 2026 — Rated 9 out of 10 by P.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Professional and courteous got the job done quick.

Report a concern   February 16, 2026 — Rated 10 out of 10 by Dawn Muniz Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I would like to Thank the Don Franklin team for making the process so easy to buy our daughter Emily’s new car would highly recommend

Report a concern   February 16, 2026 — Rated 10 out of 10 by Richard Albertson Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Straight forward low BS atmosphere

Report a concern   February 16, 2026 — Rated 10 out of 10 by Jarrod Dawes Don Franklin CDJRF Sales Department
What do you like about our products and services?

I think yall go above and beyond. Every dealership I’ve visited has been helpful, friendly, easy to work with, and kind.

Report a concern   February 16, 2026 — Rated 10 out of 10 by A.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

From start to finish- helped me decide what vehicle fit my needs - delivery and paperwork all was very easy and efficient!!

Report a concern   February 16, 2026 — Rated 10 out of 10 by C.W. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Staff was very helpful

Report a concern   February 16, 2026 — Rated 9 out of 10 by J.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Always willing to help


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