Customer Testimonials
Professionalism
Great staff and service.
Very helpful and patient. Reasonable pricing. Everyone was friendly.
Fast, friendly knowledgeable staff. Goes extra mile on customer satisfaction.
Quick and friendly
Customer focused employees who strive to please the customer.
Good service and very nice employees they don't try to rush you out
Great place and people to work with.
Collin Murray was very polite, knowledgeable, and amusing sales person. We shared some common things and we both fans of a certain Wizarding franchise. I was never pressured to buy a car at anytime during my visit or throughout the purchasing experience.
Love the service I received. The staff is so nice.
I enjoy driving my Genesis GV80. The staff and service center were exceptional with handling my vehicle needs.
I always get friendly service and great service when I take my vehicles to Don franklin motors. thanks for the great service.
The staff is always kind and very helpful.
Great service all around, very professional sales people Dani and George! I would highly recommend this dealership to anyone. Thanks for your business and I love my new 2026 Kia Seltos!!!
1st reason staff have been super in the way they communicate talking to me not at me. They maintain a professional demeanor while also friendly tone. They use language that one who may not be technically savvy can understand the issues facing the service needs.
2nd environment is comfortable so while waiting the time is relatively comfortable.
Jena Vanarsdale in the service department never disappoints. She has treated my daughter and me with great respect and professionalism for years. I sound like a broken record when I say we come to Don Franklin Bardstown because of Jena V.
Friendly staff, helpful, and fast service
They listen to our concerns about our vehicle and the Service Dept does a fantastic job. Everyone is nice too.
Easy Scheduling
Excellent staff ... always courteous and helpful!
Friendly good work at a reasonable waiting time.
They are very efficient I called them and they got me in within a couple of hours to get my oil changed everything was done very professionally heart attack
I have gotten 6 Kia's and 5 from Don Franklin in Somerset. Everyone has been so helpful and friendly.
The people who work here are always so nice you get a appointment and they have you right in and out.
Friendly hassel free service
Good people
You take care with our truck and what we need to have done
promptness
I love how great the service team is with updating you about what’s going on with your car and always so so friendly!!!
Very dependable products and best service in the tri county area