Customer Testimonials
Harley was so helpful. He was determined to help me get the vehicle He was honest and truth to my question. After previous experiences that didn’t go well. It was nice to have someone willing to go the “ extra mile “. Thank you so much. Don Franklin Kia Somerset and Harley West. I’m loving my 2026 Seltos
Very friendly and willing to help
Service department customer service
The parts and service team is great. My advisor Jordan was the best anyone could ask for and my maintenance appointment went great.
Professional services
Nice friendly folks
Love the new car from Don Franklin! Zeke Turner made the entire process quick and smooth. I’d 100% recommend anyone looking for a vehicle go see Zeke at Don Franklin!
Working fast for me
Products are reliable and priced accordingly. Customer service is outstanding.
Always professional. Always friendly. Always knowledgeable. Always an excellent selection of vehicles.
Mi like the one on one personal service.
The friendly atmosphere! How welcome you feel and how they’re not pushy!
Sales associate
Sales Manager
Finance Manager
Service Manager
All were very helpful and polite, no pressure.
Everything was great!!!!
Warrt
The salesman was great here
It’s all good
Friendly people and great for servicing
Excellent A+
First class vehicles and first class individuals. Very professional.
You don’t have to wait very long. When you get there, I are ready for you to drive in.
Best service crew on the planet!
We went to Columbia Ky for our new truck. We were greeted by Ross and he was so very helpful, kind and respectful. He answered all our questions with patience and understanding. I would recommend him and Don Franklin Ford in Columbia.
Friendly employees and great reasonably priced service.
Great
Friendly, affordable
Like how easy it is to get in and out servicing my vehicle. Friendly staff.
I like the fact that you have lower prices for oil changes.
Jason was very helpful and answered all my questions.

I always get my vehicle serviced with a friendly smile. I always get treated with respect. I recommend to everyone this dealership for your car services. 🙂