Customer Testimonials
Great customer service
Everyone was very polite and helpful.
Everyone is always nice and helpful
The people are great
Quick service and great customer service
Love the feel and features for the price
Everyone was friendly and helpful. They went above and beyond to provide good service.
Every single person I have encountered at Don Franklin has been professional, courteous, accommodating, and kind. Your dealership's are easy to deal with. I have bought a couple of vehicles there in the last year and they make the vehicle buying process hassle free. Honored to be part of the Don Franklin Family.
The staff is always so very friendly and helpful! Always a pleasant experience at Nissisn location
Courteous staff, quality work and fast service
Very nice and helpful people. Services done in a timely manner.
Friendly staff! Fast service.
Friendly, easy to schedule, and prompt
We bought our new 2024 Acadia Denali from you guys. The process could not have been easier and we love our Acadia!! We have brought it in for all service and have been very pleased with the service department also. They are fast and very friendly!! We would recommend you guys to anyone and will certainly buy our next vehicle there.
Service advisor Chris is the best
Friendly service and my truck is running so much better with new coils and plugs.
Always friendly punctual and courteous.
Luke at service in Russell springs was top notch!
Very prompt
Quality products, quality people, quality service.
Very reliable and put out a great product
Excellent customer service from the service department.
The service department was amazing! The only issue I had was they stated they would order parts to fix the seat on my Explorer and then Misty in sales stated they wouldn’t cover the seat, when it was broken when we purchased the vehicle..
Great customer service and they got my car done quick
I was able to schedule my appointment quickly. The service advisor was very helpful and courteous. They got my service done in a reasonable amount of time. I highly recommend.
Software updated needed. Taken care of with no issues.
It was easy to schedule maintenance for my car. The service department was very busy so we had a little wait time, but it was worth it.
I have bought a lot of new cars here and every time has been great. My recent purchase was quick and easy. Donavan made the whole process great!!!!
Very professional maintenance service. Cody is a pleasure to work with.
I've had a issue with my car since I bought it literally and Don int the service department has been great with trying to figure out the issue he has been very kind and knowledgeable and if he needed sometimes he would go ask someone. Y'all need more Dons but need to do better with the cars because I've had a issue with mine since I got it within driving it 3k miles I have had it at kia every 1k miles because it is using or losing oil I didn't pay this kind of money for a car for it to be trash but Don is doing everything in his power to find the problem. HE NEEDS A RAISE