Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 12, 2026 — Rated 10 out of 10 by D.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast service

Report a concern   June 12, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professional service in a timely manner, as usual. Everyone is friendly and helpful. The waiting area is comfortable.

Report a concern   June 12, 2026 — Rated 10 out of 10 by Terri Mcknight Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly staff close in proximity.. service completely promptly

Report a concern   June 12, 2026 — Rated 10 out of 10 by J.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Timely and professional service

Report a concern   June 12, 2026 — Rated 10 out of 10 by James Simmons Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything

Report a concern   June 12, 2026 — Rated 9 out of 10 by D.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service

Report a concern   June 12, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

ability to make appointments, prompt courteous service, convenient locaion

Report a concern   June 12, 2026 — Rated 10 out of 10 by T.B. Don Franklin Hardin County Ford Service
What do you like about our products and services?

They fixed my vehicle in a timely manner and did great with communication about the timeline, and the price was reasonable.

Report a concern   June 12, 2026 — Rated 10 out of 10 by Wanda Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, courteous, very thorough & honest. Chris is my advisor. 10*

Report a concern   June 12, 2026 — Rated 10 out of 10 by M.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fair price and easy scheduling.

Report a concern   June 12, 2026 — Rated 9 out of 10 by M.D. Don Franklin Auto
What do you like about our products and services?

I like the service department. All those guys are novw

Report a concern   June 12, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff and helpful. Service was done pretty quick

Report a concern   June 12, 2026 — Rated 10 out of 10 by J.G. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Frankie England was THE BEST to work with!!

Report a concern   June 12, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   June 11, 2026 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always consistent and fair. I have used Nissan service for over ten years.

Report a concern   June 11, 2026 — Rated 10 out of 10 by W.J. Don Franklin Glasgow Sales Department
What do you like about our products and services?

John is always so attentive and kind. He has taken good care of me throughout the years.

Report a concern   June 11, 2026 — Rated 10 out of 10 by Bill Underwood Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good salesman shipnice honest people

Report a concern   June 11, 2026 — Rated 10 out of 10 by J.N. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly employees they try to help you as fast as they can. They try to explain everything to you that needs to be done to your vehicle very polite very polite

Report a concern   June 11, 2026 — Rated 10 out of 10 by Deborah Miracle Don Franklin Somerset KIA Sales
What do you like about our products and services?

Customer service was excellent. Willingness to go the extra mile and work with us to make sure a vehicle was purchased was pretty amazing.

Report a concern   June 11, 2026 — Rated 10 out of 10 by Farris Marcum Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease of scheduling, professionalism of service advisors and pleasant atmosphere of dealership
Purchased 5 vehicles 🚗, wouldn’t go anywhere else!!!

Report a concern   June 11, 2026 — Rated 10 out of 10 by J.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Quality, quickness and excellent communication

Report a concern   June 11, 2026 — Rated 10 out of 10 by T.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The ease of scheduling and drop off

Report a concern   June 11, 2026 — Rated 10 out of 10 by G.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good service. Thanks

Report a concern   June 11, 2026 — Rated 10 out of 10 by T.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good service

Report a concern   June 11, 2026 — Rated 9 out of 10 by Jarrod Withers Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Staff was incredibly friendly and didn’t talk down to me. Being a person who knows very little about how my car works, it was helpful and appreciated. I never had a doubt about the quality of the work, but having the details explained well is going above and beyond.

Report a concern   June 11, 2026 — Rated 10 out of 10 by B.T. Don Franklin Auto
What do you like about our products and services?

always a follow up survey.

Report a concern   June 11, 2026 — Rated 10 out of 10 by H.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good experience, timely manner , great people !!

Report a concern   June 11, 2026 — Rated 10 out of 10 by Allan Crain Don Franklin Somerset KIA Service
What do you like about our products and services?

The service department is the best ever. Prompt professional service in a clean environment. Everyone is friendly

Report a concern   June 11, 2026 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is professional and courteous. Diagnostics and work on my car is timely and efficient.

Report a concern   June 11, 2026 — Rated 10 out of 10 by Madonna Paul Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and informative.


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