Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 20, 2026 — Rated 10 out of 10 by S.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and efficient!

Report a concern   April 20, 2026 — Rated 10 out of 10 by A.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The employees are very friendly and helpful.

Report a concern   April 20, 2026 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great service and quality

Report a concern   April 20, 2026 — Rated 9 out of 10 by James Clark Don Franklin Somerset GM Service Department
What do you like about our products and services?

Alawsys performed as requested and timely

Report a concern   April 20, 2026 — Rated 10 out of 10 by Randy Cain Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent

Report a concern   April 20, 2026 — Rated 10 out of 10 by Jeff Roberts Don Franklin Burkesville Service Department
What do you like about our products and services?

Professional and very friendly. I was traveling the next day and they were able to squeeze me in and delt with my warranty issue. Good folks thank you!

Report a concern   April 20, 2026 — Rated 10 out of 10 by R.V. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was outstanding! Experience first-class.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Phyliss Wilkins Don Franklin Bardstown - Service
What do you like about our products and services?

Quality of work, friendly courtesy staff in office.

Report a concern   April 20, 2026 — Rated 10 out of 10 by S.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast friendly

Report a concern   April 20, 2026 — Rated 10 out of 10 by I.Y. Don Franklin Russell Springs Service
What do you like about our products and services?

Nate the service manager was great. Incredibly helpful and answered all questions like he cared. I w

Report a concern   April 20, 2026 — Rated 10 out of 10 by V.T. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Everything, it’s all outstanding

Report a concern   April 20, 2026 — Rated 10 out of 10 by Samantha Roberts Don Franklin London Ford - Service
What do you like about our products and services?

Easy to get an appointment and quick work

Report a concern   April 20, 2026 — Rated 10 out of 10 by Charlotte Caudill Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great dealership and service department!

Report a concern   April 20, 2026 — Rated 10 out of 10 by Beth Romines Don Franklin Russell Springs Service
What do you like about our products and services?

Very fast and friendly service.

Report a concern   April 20, 2026 — Rated 10 out of 10 by D.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I made an appointment for a Saturday. I was greeted by a friendly service writer and was taken care of promptly. I like going to this service department. I recommend it highly.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Melissa Forrest Don Franklin Campbellsville Service Department
What do you like about our products and services?

I bought my first vehicle in November of 2025 and they have been helpful answering any questions and providing great service on my truck.
I am very appreciative of all the workers.

Report a concern   April 20, 2026 — Rated 9 out of 10 by D.P. Don Franklin London Ford - Service
What do you like about our products and services?

Didn't have a appointment was fit in for a oil change

Report a concern   April 20, 2026 — Rated 10 out of 10 by J.D. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Quick service for the oil changes I’ve had done

Report a concern   April 20, 2026 — Rated 10 out of 10 by O.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Extremely friendly and polite. Great quality and quick service would recommend!!!!!!

Report a concern   April 20, 2026 — Rated 10 out of 10 by A.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

All

Report a concern   April 20, 2026 — Rated 10 out of 10 by T.C. Don Franklin Ford - Service
What do you like about our products and services?

They stand behind what they sell. Never make you feel pressured. Always friendly staff willing to answer any questions.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Gary Amburgey Don Franklin London Ford - Service
What do you like about our products and services?

Quick and friendly service

Report a concern   April 20, 2026 — Rated 10 out of 10 by D.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great service

Report a concern   April 19, 2026 — Rated 9 out of 10 by K.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

A

Report a concern   April 19, 2026 — Rated 9 out of 10 by A.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Welcoming and explanation of your automobile needs.

Report a concern   April 18, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

The front desk person was courteous and helpful. The technicians were on time and efficient. I was finished in the time I was quoted when I turned over my car.

Report a concern   April 18, 2026 — Rated 10 out of 10 by Walter Zawalick Don Franklin Monticello Service
What do you like about our products and services?

I like the attention I receive from the service department.

Report a concern   April 18, 2026 — Rated 10 out of 10 by Lisa Carder Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy to make appointments, waiting room clean with plenty of seating, service is quick and reliable.

Report a concern   April 18, 2026 — Rated 10 out of 10 by Charles Hardin Don Franklin Russell Springs Service
What do you like about our products and services?

Prompt

Report a concern   April 18, 2026 — Rated 10 out of 10 by Michael Wright Jr Don Franklin Bardstown - Service
What do you like about our products and services?

They do a Great job not a very long wait , they give you feedback if they see something needs attention. Also the cars and trucks they sell are excellent. I think I may have bought 7 or 8 there.


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