Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 19, 2026 — Rated 10 out of 10 by M.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very professional salesperson and a pleasure to do business with. Chris Franklin also communicated with me !
Report a concern   June 19, 2026 — Rated 10 out of 10 by Kathy Tupman Don Franklin Russell Springs Service
What do you like about our products and services?

Luke, Alvie & Gerald are really nice. They are knowledgeable & go out of their way to make me feel welcome.
Report a concern   June 19, 2026 — Rated 10 out of 10 by Joyce Floyd Don Franklin Somerset KIA Service
What do you like about our products and services?

Great Vehicles and Great Service

Report a concern   June 19, 2026 — Rated 10 out of 10 by E.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The service advisors were very friendly! My vehicle was done in a timely manner.

Report a concern   June 19, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Gets appointments made in a timely manner and provide good service
Report a concern   June 19, 2026 — Rated 10 out of 10 by S.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Get me in on appointment time and very nice

Report a concern   June 19, 2026 — Rated 10 out of 10 by A.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy peasy
Report a concern   June 19, 2026 — Rated 10 out of 10 by B.W.J. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly
Report a concern   June 19, 2026 — Rated 10 out of 10 by A.L.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast and easy
Report a concern   June 19, 2026 — Rated 10 out of 10 by J.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

It was fast

Report a concern   June 19, 2026 — Rated 9 out of 10 by W.N. Don Franklin London Ford - Service
What do you like about our products and services?

Courtney
Report a concern   June 19, 2026 — Rated 10 out of 10 by C.M. Don Franklin Burkesville Service Department
What do you like about our products and services?

Kind service

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

It was a good experience overall

Report a concern   June 19, 2026 — Rated 10 out of 10 by T.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very helpful staff

Report a concern   June 19, 2026 — Rated 10 out of 10 by L.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

There are so many dealerships in the Don Franklin family they can always find the vehicle you are searching for.

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.W. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Friendly environment and willing to work with people

Report a concern   June 19, 2026 — Rated 10 out of 10 by D.C. Don Franklin Ford - Service
What do you like about our products and services?

Na
Report a concern   June 19, 2026 — Rated 10 out of 10 by C.D. Don Franklin Bardstown - Service
What do you like about our products and services?

It is very convenient for me
Report a concern   June 19, 2026 — Rated 9 out of 10 by V.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

So far so good. This was our first purchase, Sept 2025, and first oil change. Only thing, it took a week to get the apartment, wonder if they that's normal. Thanks

Report a concern   June 19, 2026 — Rated 10 out of 10 by K.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I am pleased with Hyundai and all of its features. I also enjoy the service department. They are very polite, always willing to help and explain everything.

Report a concern   June 19, 2026 — Rated 10 out of 10 by C.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service

Report a concern   June 19, 2026 — Rated 10 out of 10 by S.B. Don Franklin London Ford - Service
What do you like about our products and services?

Timely
Report a concern   June 19, 2026 — Rated 9 out of 10 by R.E. Don Franklin Bardstown - Service
What do you like about our products and services?

I like that you are true to your appointment times and the service is completed in a timely manner

Report a concern   June 19, 2026 — Rated 9 out of 10 by S.P. Don Franklin London Ford - Service
What do you like about our products and services?

It's ok

Report a concern   June 19, 2026 — Rated 10 out of 10 by L.N. Don Franklin London Ford - Service
What do you like about our products and services?

I like that I can trust you to pick my truck up and return it in a timely manner for service that it needs. And it doesn’t interfere with my day at work. Thank you. You provide a wonderful service for the working person.
Report a concern   June 19, 2026 — Rated 10 out of 10 by Cassie Wesley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always the most friendly reps who are willing to explain in detail anything going on. Service is consistently top notch as well.

Report a concern   June 19, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar and everyone is amazing!
Report a concern   June 19, 2026 — Rated 10 out of 10 by Randall Fox Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional experienced staff. Ms Dailey cares about her customers and makes sure that the maintenance is performed to our family satisfaction.
Report a concern   June 19, 2026 — Rated 10 out of 10 by B.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

No complaints! Great place with friendly and knowledgeable staff!
Report a concern   June 19, 2026 — Rated 10 out of 10 by L.F. Don Franklin London Ford - Service
What do you like about our products and services?

Don Franklin London service department is always something I can count on. Mr. Brown and his team take wonderful care of my car, which is why I bought it there and they’re the only ones I’ll allow to work on it.

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