Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 22, 2026 — Rated 10 out of 10 by C.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Courteous staff, professional. Work on my vehicle always done in a timely manner.

Report a concern   April 22, 2026 — Rated 9 out of 10 by Q.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Darlene Neeley Don Franklin Ford - Service
What do you like about our products and services?

Friendly, efficient

Report a concern   April 22, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great employees!!!

Report a concern   April 22, 2026 — Rated 9 out of 10 by David Moss Don Franklin Columbia Nissan Service
What do you like about our products and services?

Quality of product and and
Service

Report a concern   April 22, 2026 — Rated 10 out of 10 by W.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly and efficient

Report a concern   April 22, 2026 — Rated 9 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Trustworthy, and reliable.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Michael Robosson Don Franklin CDJRF Sales Department
What do you like about our products and services?

The process was very fast and streamlined. The interactions with the sales team and manager was one of my best experiences purchasing a vehicle.

Report a concern   April 22, 2026 — Rated 10 out of 10 by K.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast friendly service.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Debra Smith Don Franklin Bardstown - Service
What do you like about our products and services?

You always try to make it possible to get us in for service in a timely manner. Everyone is very helpful and kind.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Carlota Gilbert Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Every associate are easy to talk to and friendly. They were honest and available to answer every question I may have. In the car maintenance service are highly recommended. I have nothing I can complain about.

Report a concern   April 22, 2026 — Rated 10 out of 10 by F.D. Don Franklin Monticello Service
What do you like about our products and services?

Relieable

Report a concern   April 22, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Don Franklin is very helpful and want to make the customer happy.

Report a concern   April 22, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Kind honest friendly service. Always great to deal with

Report a concern   April 22, 2026 — Rated 10 out of 10 by K.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and helpful advisors. Nice waiting area with drinks and snacks

Report a concern   April 22, 2026 — Rated 10 out of 10 by Michael Noritis Don Franklin Somerset KIA Service
What do you like about our products and services?

No nonsense approach, tell us how it is. Didn’t try to sell us anything else. Also, was able to work us in before our scheduled appointment which was great.

Report a concern   April 22, 2026 — Rated 9 out of 10 by Eunice Ausby Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Don't Franklin is a great reliable company that takes extremely good care of their customers!

Report a concern   April 22, 2026 — Rated 10 out of 10 by K.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The people I always see in service are at the desk. They do an amazing job job.

Report a concern   April 22, 2026 — Rated 10 out of 10 by D.H. Don Franklin Monticello Service
What do you like about our products and services?

Very good service

Report a concern   April 22, 2026 — Rated 10 out of 10 by L.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great communication.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Rebecca Harper Don Franklin Ford - Service
What do you like about our products and services?

Friend

Report a concern   April 22, 2026 — Rated 10 out of 10 by T.D. Don Franklin Bardstown - Service
What do you like about our products and services?

Spoke directly to tech.

Report a concern   April 22, 2026 — Rated 10 out of 10 by D.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very accommodating and courteous

Report a concern   April 22, 2026 — Rated 10 out of 10 by Paul Votaw Don Franklin Lexington GM Service Department
What do you like about our products and services?

Our service representative was OUTSTANDING. Casey was the Best.

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast oil change

Report a concern   April 22, 2026 — Rated 10 out of 10 by A.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Convenient and professional

Report a concern   April 22, 2026 — Rated 10 out of 10 by J.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Timely and professional.

Report a concern   April 22, 2026 — Rated 10 out of 10 by A.T. Don Franklin London Ford - Service
What do you like about our products and services?

Everything

Report a concern   April 22, 2026 — Rated 9 out of 10 by Billy Ray Don Franklin Lexington GM Service Department
What do you like about our products and services?

From sales dept to service, everyone has been so great to work with.
My husband & I have been happy with Ben, our salesman & everyone in the service dept. We are happy with our GMC Yukon & appreciate the way were treated. Have recommended your business to everyone we know!

Report a concern   April 22, 2026 — Rated 10 out of 10 by James Henderson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service always performed as promised and when scheduled- like knowing the service’s are performed according to manufacture standards!


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