Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 19, 2026 — Rated 10 out of 10 by J.D. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I think it’s an awesome dealership. Seems like great people are working there willing to help you in anyway they can.

Report a concern   February 19, 2026 — Rated 9 out of 10 by J.R. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Don Franklin Chevy GMC always does a great job on my routine maintenance.

Report a concern   February 19, 2026 — Rated 10 out of 10 by P.D. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Oil change was done in a timely fashion.

Report a concern   February 19, 2026 — Rated 10 out of 10 by Mellise Goodman Don Franklin Somerset KIA Sales
What do you like about our products and services?

Paul is the best. He worked with me to get me into i think the best vehicle ever. Service department is awesome as well. And special thanks to the gentleman who took time out in the beginning of a ice storm. Don franklin team thank you so much and I will be sending my family and friends your way

Report a concern   February 19, 2026 — Rated 10 out of 10 by John Kline Don Franklin Somerset KIA Service
What do you like about our products and services?

Very helpful and finding the car I wanted with the financing options I wanted

Report a concern   February 19, 2026 — Rated 10 out of 10 by Darrell Clark Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love our Hyundai Sonata. It has a lot of room and it’s comfortable ride. The starter went out. Hyundai service got right on it. Had it fixed within a day very fast service

Report a concern   February 19, 2026 — Rated 9 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and efficient

Report a concern   February 19, 2026 — Rated 10 out of 10 by Roger Carpenter Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The manager helped me with a problem with the seal on my brand new car.. I appreciate him taking care of this and ordering it for me ..
They said would let me know when it comes in... they always have clean bathrooms, they have snacks and also wifi .. Thank you

Report a concern   February 19, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

We really like the Hyundai products and the sales and service people ad Don Franklin have always been very helpful and friendly.

Report a concern   February 19, 2026 — Rated 10 out of 10 by C.J. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great service staff and advisors. Follow ups and communication is on point.

Report a concern   February 19, 2026 — Rated 10 out of 10 by H.Y. Don Franklin Russell Springs Service
What do you like about our products and services?

Fast and friendly service!

Report a concern   February 19, 2026 — Rated 9 out of 10 by J.S.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly service and responsive to questions and concerns.

Report a concern   February 19, 2026 — Rated 10 out of 10 by D.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Rapid time frame and quality service

Report a concern   February 19, 2026 — Rated 10 out of 10 by D.M. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Great service!!!! Lew was very helpful super nice!!

Report a concern   February 19, 2026 — Rated 10 out of 10 by Larry Howard Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service

Report a concern   February 19, 2026 — Rated 10 out of 10 by G.F.I. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to make a service appointment l, friendly staff, clean surroundings. The service will always go over everything with you, if they find something wrong they inform you prior to making repairs.

Report a concern   February 19, 2026 — Rated 10 out of 10 by Douglas Daza Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great staff. Buying a car was easy and stress free. Service department is excellent.

Report a concern   February 19, 2026 — Rated 10 out of 10 by Rodnel Baena Aguane Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The customer service is very good.

Report a concern   February 19, 2026 — Rated 10 out of 10 by K.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Very friendly, efficient and timely service as always an close to home 🙏🙏🙏

Report a concern   February 19, 2026 — Rated 9 out of 10 by B.E.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly informative service

Report a concern   February 19, 2026 — Rated 9 out of 10 by Alicia Henning Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was easy fo schedule.

Report a concern   February 19, 2026 — Rated 10 out of 10 by J.C. Don Franklin Ford - Service
What do you like about our products and services?

Easy process

Report a concern   February 19, 2026 — Rated 10 out of 10 by J.E. Don Franklin Ford - Service
What do you like about our products and services?

Efficient service and friendly employees

Report a concern   February 19, 2026 — Rated 10 out of 10 by R.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Service was quick and easy. Even though they’re under new ownership and no longer have access to Rev Rewards, they still took care of me.

Report a concern   February 19, 2026 — Rated 10 out of 10 by Janice Smith Don Franklin Somerset KIA Service
What do you like about our products and services?

Very nice comforting place to set while waiting on service to be completed on vehicle. Nice customer service services

Report a concern   February 18, 2026 — Rated 10 out of 10 by B.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very good and friendly service.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Vanessa Perry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan vehicles have always been reliable for my family. The service department at Don Franklin does an excellent job in taking care of any and all questions or concerns that we have. Sales has also gone above and beyond answering questions and helping educate me on the ins and outs of a new high tech vehicle at all hours of the day! Great group of people to work with buying and servicing all of our Nissans over the years.

Report a concern   February 18, 2026 — Rated 10 out of 10 by E.M. Don Franklin London Ford - Service
What do you like about our products and services?

Be able to make an appointment to bring in my car. Trust worthy products and seeing familiar faces. Rebates on tires.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Veronica Sirles Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The new building and customer service reset has been well done. I was impressed with the service, delivery and after care. Way to go!

Report a concern   February 18, 2026 — Rated 10 out of 10 by Frank Frank Gibson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service great vechlie


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