Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 21, 2026 — Rated 10 out of 10 by L.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Timely, friendly and professional

Report a concern   April 21, 2026 — Rated 10 out of 10 by James Conn Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone was great and helpful I’ve only had this truck for a very short time but I’m enjoying it . Serve department has been outstanding.
Report a concern   April 21, 2026 — Rated 10 out of 10 by M.E. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Professional staff & customer service.
Report a concern   April 21, 2026 — Rated 10 out of 10 by B.L. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Fast service

Report a concern   April 21, 2026 — Rated 10 out of 10 by K.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service associates
Report a concern   April 21, 2026 — Rated 10 out of 10 by J.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Product was what I wanted, but the deal clincher was Jackie. She didn’t try to upsell me or shift my attention somewhere else. She did exactly what I asked for! No BS just got it done and quick. That’s why I bought from you!!!
Report a concern   April 21, 2026 — Rated 10 out of 10 by W.D. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Quality of b the product and service

Report a concern   April 21, 2026 — Rated 10 out of 10 by S.U.A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service fair price
Report a concern   April 21, 2026 — Rated 10 out of 10 by Paul Mccreight Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The team members are alive and active with customer service. Not always what I want to hear (right away or free) but what is reasonable or customary for a business to offer.

Report a concern   April 21, 2026 — Rated 10 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service
Report a concern   April 21, 2026 — Rated 10 out of 10 by Robert Olliges Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone is friendly & helpful. Trey Price was once again extremely helpful with our vehicle choice.
Eddie Franklin has a first class team in Bardstown & we will be return cust again. We’ll spread the word

Report a concern   April 21, 2026 — Rated 10 out of 10 by Jim Holderman Don Franklin Bardstown - Service
What do you like about our products and services?

We had oil change, tire rotation- appt 3:15 - we were headed home at 4:15.
Report a concern   April 21, 2026 — Rated 9 out of 10 by Ramone Poleo Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Hi, Productos Excellet & Good Personal Assistant Thanks You a Jennifer in Front Desk
Report a concern   April 21, 2026 — Rated 10 out of 10 by Steve Gupton Don Franklin Ford - Service
What do you like about our products and services?

Great service, very happy with the service provided.

Report a concern   April 21, 2026 — Rated 10 out of 10 by B.C. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Honest, quick, and easy.

Report a concern   April 21, 2026 — Rated 10 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to make an appointment, lots of appointments Available and my vehicle is done quickly.
Report a concern   April 21, 2026 — Rated 10 out of 10 by L.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

I haven’t had anything serious done so far but the workers there are very friendly and do what is needed quickly and professionally!

Report a concern   April 21, 2026 — Rated 10 out of 10 by Tonya Rathbone Don Franklin Somerset KIA Sales
What do you like about our products and services?

Your team is very friendly and very helpful. We've bought 2 vehicles from you in the last week and appreciate the help in both places
Report a concern   April 21, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wonderful people and great place to buy a suv.
Report a concern   April 21, 2026 — Rated 10 out of 10 by Rita Cash Don Franklin Somerset GM Service Department
What do you like about our products and services?

A regular tv while you wait which may be a hr or so .
Report a concern   April 21, 2026 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is so friendly and efficient!
Report a concern   April 21, 2026 — Rated 9 out of 10 by R.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was quick and efficient. I like the Hyundai warranty!
Report a concern   April 21, 2026 — Rated 10 out of 10 by Connie Robinson Don Franklin London Ford - Service
What do you like about our products and services?

Dependability and friendly staff
Report a concern   April 21, 2026 — Rated 10 out of 10 by R.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service!
Report a concern   April 21, 2026 — Rated 10 out of 10 by Ron Easter Don Franklin London Ford - Service
What do you like about our products and services?

Ford F 150 is the leader in trucks and I get great after purchase service from Don Franklin.

Report a concern   April 21, 2026 — Rated 10 out of 10 by Shelia Davis Don Franklin Somerset KIA Service
What do you like about our products and services?

Just good people who go out of their way to help
Report a concern   April 21, 2026 — Rated 10 out of 10 by K.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Lasting and service get you took care of
Report a concern   April 21, 2026 — Rated 10 out of 10 by G.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The employees
Report a concern   April 21, 2026 — Rated 10 out of 10 by J.K. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Good reliable equipment and an above the line commitment to make people feel like family!
Report a concern   April 21, 2026 — Rated 9 out of 10 by A.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Waiting area was nice

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