Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 18, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Services are very thorough and products are good.

Report a concern   June 18, 2026 — Rated 10 out of 10 by C.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Eddie Gassaway was great to work with and is such a great guy.

Report a concern   June 18, 2026 — Rated 9 out of 10 by Scott Napier Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Do what you will say you will do and make it as convenient of the customer as possible

Report a concern   June 18, 2026 — Rated 10 out of 10 by Tommy Wiley Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service personnel are great especially Justin. He always tries his best to be accommodating.

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The amount of vehicles you have in your inventory.

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service. Paul did an excellent job taking care of my Stinger service.

Report a concern   June 18, 2026 — Rated 9 out of 10 by B.H. Don Franklin London Ford - Service
What do you like about our products and services?

Scheduling service will s easy, and the price of an oil change isn’t too bad

Report a concern   June 18, 2026 — Rated 10 out of 10 by V.F. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

I have never once felt pressured, from sales to service. Our salesman was Joshua Barrett. I would recommend him to anyone I know! He was kind, patient, professional, and helpful. 10/10 experience.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Phillip Hall Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is very nice and friendly

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Quick in and out and great price

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Our appointment was for 10 they got us right in and friendly and helpful employees

Report a concern   June 18, 2026 — Rated 10 out of 10 by P.B. Don Franklin London Ford - Service
What do you like about our products and services?

Price and service

Report a concern   June 18, 2026 — Rated 10 out of 10 by M.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Efficient and timely service

Report a concern   June 18, 2026 — Rated 10 out of 10 by A.P. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Everyone’s very courteous and helpful. They got my repairs done in a timely manner, and I will definitely go back to them if I need more repairs, Also couldn’t do your survey earlier, Because I don’t have a Google account.

Report a concern   June 18, 2026 — Rated 10 out of 10 by C.W. Don Franklin London Ford - Service
What do you like about our products and services?

Always been friendly help anyway they can

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.R.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast service Friendly people

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.A. Don Franklin London Ford - Service
What do you like about our products and services?

Everything went well Satisfied

Report a concern   June 18, 2026 — Rated 10 out of 10 by Narkita Riley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is nice

Report a concern   June 18, 2026 — Rated 10 out of 10 by L.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love your product and I appreciate your help with my vehicle

Report a concern   June 18, 2026 — Rated 10 out of 10 by Holly Alexander Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I always have a good experience at Don Franklin Nissan. You get exceptional customer service and trusted expertise. That’s how you keep a car going year after year.

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Paul the service advisor goes above and beyond.

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

You were able to get us in a vehicle very quickly we had a great experience with the staff

Report a concern   June 18, 2026 — Rated 9 out of 10 by T.B. Don Franklin Ford - Service
What do you like about our products and services?

I brought 2025 F350 in for tire rotation due to some uneven wear. The front and rear outside tires where pulled and swapped showing the black non polished inside front wheel. Black from brake dust. I think you have polished aluminum wheels for a reason.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Tray Henson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nice truck. Kristion wasnt pushy and made it happen. Dealership office was hot though.

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.F. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everyone is always nice and helpful

Report a concern   June 18, 2026 — Rated 10 out of 10 by Anthony Powers Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Prompt service and noted and fixed my tire that had a screw in it

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Professional quick quality service

Report a concern   June 18, 2026 — Rated 10 out of 10 by R.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Service accomplished in a timely manner. Service reps were informative, friendly, and kind.

Report a concern   June 18, 2026 — Rated 10 out of 10 by N.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They get u in and you don’t have to wait long I was in and out less then and hour


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