Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 17, 2026 — Rated 10 out of 10 by Brad Padgett Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love my Kia family

Report a concern   October 17, 2026 — Rated 10 out of 10 by C.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Clean service department, Friendly associates,.Great pricing.

Report a concern   October 17, 2026 — Rated 10 out of 10 by M.B.G. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Convenience. A one-stop experience

Report a concern   October 17, 2026 — Rated 10 out of 10 by A.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

The team at Don Franklin is always so nice! They go out of their way to make sure I am taken care of. They meet me each time I come and my sales rep Chad always says hello. The guys who help drive the shuttle service are always kind and easy to talk with. I appreciate all they do to make customers feels special.

Report a concern   October 17, 2026 — Rated 10 out of 10 by E.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer at the service desk is always helpful

Report a concern   October 17, 2026 — Rated 9 out of 10 by L.U. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very prompt they get the job done good communication and feedback

Report a concern   October 17, 2026 — Rated 10 out of 10 by B.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Genuine GM parts
Friendly staff
Price was as quoted

Report a concern   October 17, 2026 — Rated 10 out of 10 by S.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Diverse collection and good prices

Report a concern   October 17, 2026 — Rated 10 out of 10 by Steve Gruber Don Franklin London Ford - Service
What do you like about our products and services?

I had a very good experience with your service. It’s the first time I’ve used this brand of tire. I’ve heard good reviews about it.

Report a concern   October 17, 2026 — Rated 10 out of 10 by Doug Harrison Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

OUT STANDING

Report a concern   October 17, 2026 — Rated 10 out of 10 by Michelle Derman Don Franklin Auto
What do you like about our products and services?

Blaine worked super hard to get me into my new car, he went above and beyond! Don Franklin Auto group is amazing, I appreciate them all so much!

Report a concern   October 17, 2026 — Rated 10 out of 10 by P.R. Don Franklin Nicholasville Hyundai - Service
What do you like about our products and services?

The staff have been so very helpful. We have had the best care from Robbie and Hanna. They are kind and eager to take care of our needs! Robbie has been wonderful!! She’s a gem!!

Report a concern   October 17, 2026 — Rated 10 out of 10 by Nicolas Martinez Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They are so good

Report a concern   October 17, 2026 — Rated 10 out of 10 by C.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Always been a Ford guy and like the deals I’ve made so far like the service and my salesman !

Report a concern   October 17, 2026 — Rated 10 out of 10 by V.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent products and services

Report a concern   October 17, 2026 — Rated 10 out of 10 by T.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Always have a great experience at Don Franklin. There is always abgreat selection of vehicles to choose from.

Report a concern   October 17, 2026 — Rated 10 out of 10 by C.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and fast

Report a concern   October 17, 2026 — Rated 10 out of 10 by Jimmy Martin Don Franklin Bardstown - Service
What do you like about our products and services?

Your service is and always guaranteed. When you think something is not done right they will show you what they did and explain it so you understand. They take time for every customer even though they are always backed up with so many customers in line.

Report a concern   October 16, 2026 — Rated 10 out of 10 by S.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very friendly people who strive to make sure you are well taken care of.

Report a concern   October 16, 2026 — Rated 10 out of 10 by Michele Curtsinger Don Franklin Bardstown - Service
What do you like about our products and services?

I can always get my car in really quickly when I need them too and they do such. A wonderful job and everyone is always so nice.

Report a concern   October 16, 2026 — Rated 10 out of 10 by G.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very efficient

Report a concern   October 16, 2026 — Rated 10 out of 10 by Mark Davis Don Franklin Lexington GM Service Department
What do you like about our products and services?

Excellent service everyone is so nice quick work too!!

Report a concern   October 16, 2026 — Rated 10 out of 10 by L.V. Don Franklin London Ford - Service
What do you like about our products and services?

I like how friendly everyone is and helpful everyone is

Report a concern   October 16, 2026 — Rated 10 out of 10 by S.C. Don Franklin Burkesville Service Department
What do you like about our products and services?

Services are always good and the employees are nice and courteous

Report a concern   October 16, 2026 — Rated 10 out of 10 by W.D. Don Franklin Ford - Service
What do you like about our products and services?

My weight wasn’t very long at all and I appreciated that

Report a concern   October 16, 2026 — Rated 10 out of 10 by T.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service is always Great!!!

Report a concern   October 16, 2026 — Rated 10 out of 10 by K.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Jenn is an excellent. She is always helpful and is very focused. She doesn’t miss a beat.

Report a concern   October 16, 2026 — Rated 10 out of 10 by M.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Truthful in business and following through with what is promised timely.

Report a concern   October 16, 2026 — Rated 10 out of 10 by S.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love Chris Rivard who is the person who handles my service appointments, he always is very pleasant and answers all my questions professionally. Service itself is always top notch, vehicle is clean from their technicians upon completion of service.

Report a concern   October 16, 2026 — Rated 10 out of 10 by H.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everyone is so nice and helpful!


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