Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 29, 2025 — Rated 10 out of 10 by Daniel Jones Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Treated me good also willing to help

Report a concern   November 29, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

They are very prompt, courteous and efficient.

Report a concern   November 29, 2025 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and and helpful service team
Definitely would recommend

Report a concern   November 28, 2025 — Rated 10 out of 10 by Jennifer Gardner Don Franklin Russell Springs Sales Department
What do you like about our products and services?

The best customer service and prompt attention to my request for a vehicle. I will certainly recommend Blake Miller as my go to guy for auto purchases. Small town friendliness with a smile.

Report a concern   November 28, 2025 — Rated 9 out of 10 by B.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Greeted right away. Service done on time.

Report a concern   November 28, 2025 — Rated 9 out of 10 by L.A. Don Franklin London Ford - Service
What do you like about our products and services?

Always professional

Report a concern   November 28, 2025 — Rated 10 out of 10 by Gary Ballard Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service department was efficient pull vehicle in and they take it from there parking is not an issue

Report a concern   November 28, 2025 — Rated 10 out of 10 by A.U. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

They fixed the problem with the car.

Report a concern   November 28, 2025 — Rated 9 out of 10 by J.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick appointment
On time
Fair price

Report a concern   November 28, 2025 — Rated 10 out of 10 by Dan Williams Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly service and dependable.

Report a concern   November 28, 2025 — Rated 10 out of 10 by Gordon Fallen Don Franklin Ford - Service
What do you like about our products and services?

Quality service, quick turnaround time and great communication.

Report a concern   November 28, 2025 — Rated 9 out of 10 by B.M.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service

Report a concern   November 28, 2025 — Rated 9 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and efficient service.

Report a concern   November 28, 2025 — Rated 10 out of 10 by Y.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Well the biggest reason is I love my Genesis and the service I get if I need it.

Report a concern   November 28, 2025 — Rated 10 out of 10 by L.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

I like appointment, no waiting time

Report a concern   November 28, 2025 — Rated 10 out of 10 by P.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Pickup car for service and return

Report a concern   November 28, 2025 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

Never had any trouble with any of the vehicles I bought there and always had good service

Report a concern   November 28, 2025 — Rated 10 out of 10 by Suellen Shaw Don Franklin Campbellsville Service Department
What do you like about our products and services?

We love Don Franklin!! Service is super! Staff ate so great and accomodating. Daron Vaughn is THE BEST there is!!

Report a concern   November 28, 2025 — Rated 10 out of 10 by A.L. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Andi was wonderful and helped us find exactly what we were looking for! She answered all of our questions and helped us every step of the way-from fidget toys for the kids to waiting for us while we grabbed lunch. Great experience!

Report a concern   November 28, 2025 — Rated 10 out of 10 by Christopher Wilson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our salesman Ryan was great. Extremely knowledgeable and great to work with. Your employees make your business and people like Ryan are what make a business thrive. Anyone I know looking for a vehicle I will be sending to him.

Report a concern   November 28, 2025 — Rated 10 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Satisfied with my Nissan and service personnel are great.

Report a concern   November 28, 2025 — Rated 10 out of 10 by Cynethia Johnson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was awesome and my salesman was amazing he went above and beyond to make sure I got something good and safe for the highway. I really appreciate all the help that Ty Cobb gave

Report a concern   November 28, 2025 — Rated 10 out of 10 by K.R. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

David Brown has been friendly, accommodating, responsive, and patient.

Report a concern   November 28, 2025 — Rated 10 out of 10 by Rebecca Nantz Don Franklin London Ford - Service
What do you like about our products and services?

Efficient and friendly

Report a concern   November 28, 2025 — Rated 10 out of 10 by Ricky Courtwright Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very courteous make you feel at home, explain every service they preform in detail

Report a concern   November 28, 2025 — Rated 10 out of 10 by T.J. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Dominik the salesman was excellent!
Knowledgeable, no pressure, and we drove 3 or 4 different kinds of vehicles. Very patient.We didn’t buy today but when we do it will be with Dominik.
Awesome inventory any kind of vehicle you looking for they have or will get it .

Report a concern   November 28, 2025 — Rated 10 out of 10 by R.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Always am treated with the best service they can provide and they know me by name I like that. Staff seems to give it their all.

Report a concern   November 28, 2025 — Rated 10 out of 10 by D.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I like the inventory and selection you have in stock and the service department. They are all amazing people along with the sales people. My salesman did an amazing job by putting me in a new car.

Report a concern   November 28, 2025 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service!

Report a concern   November 28, 2025 — Rated 10 out of 10 by S.G. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Salesman Trey Price has helped me on both vehicles I have bought from them. And always have a great experience with the process. And goes out of his way to make sure I get what I want. THANKS AGAIN TREY


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