Customer Testimonials
Dwayne was amazing about getting my truck in to get it serviced and the brakes checked out for me. He called me soon as they found the issue quoted me the price and they had me ready to go before lunch time that day! I’d highly recommend Dwayne to anyone for there service needs!
Longevity of car. Good service. Drives well.
Love my new 26 Kona
I love my kia .I tell anyone looking for a good car about kia and their associates and the speedy services.I recommend kia highly for the vehicles that I have bought from them and will continue to buy more
Local service!!
Fast, friendly, and dependable.
Timely and efficient
Everyone is so helpful and kind.
Yes I do THANK YOU
They have not been pushing services on me that I do not want. Efficient
Fast reliable service. The only complaint I’ve ever had is they don’t check tire pressure and if it needs air they don’t put air in the tires.
Staff are very friendly, and great customer services.
It’s easy to schedule Service with you and your staff and technicians are very friendly. I appreciate that.
Andrew Branscum made everything very easy for me so I plan to buy all future vehicles from him and recommend him to others.
I have never driven a Nissan so I hope it is amazing.
I dreaded trading in my vehicle and purchasing another one but Ray Harrison and his manager Walt made it surprisingly easy, quick, and frankly the best experience I have ever had when purchasing a vehicle.
Friendly service no issues
Super friendly not pushy
Customer service is fantastic!! No waiting for hours, immediately as you pull into the dealership, someone is right talking to you!!
Great service and friendly staff
Quick
Simple and not pushy about anything
Staff are helpful and does not pressure you
Service Dept has always been upfront and never tried to sell us something we don't need. Not like other dealership service dept we've dealt with in the past. Try to add extra services claiming we needed them when we didn't. Highly recommend this Don Franklin Service Department to everyone.
Don Franklin is the best when you need a vehicle and JORDAN MANN IS THE BEST SALESMAN
Warranties
Went way beyond the average sales rep in getting the car to where I could see it answered all my questions
Friendly and honest
Very knowledgeable service advisors products are great
Availability.
Friendly
Timely work and great communication