Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 16, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Good service and friendly people.
(On the downside of the last service
However leaving a BIG MESS on the floorboard after changing the cab filter is VERY UNEXCEPTIONABLE)
Normally there has never been an issue.

Report a concern   October 16, 2026 — Rated 9 out of 10 by Pattie Fluhr Don Franklin Columbia Nissan Service
What do you like about our products and services?

We bought our last 2 cars from you and have the warranty. Friendly, prompt no hassle.

Report a concern   October 16, 2026 — Rated 10 out of 10 by R.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great selection of vehicles, great service, friendly staff

Report a concern   October 16, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good customer service and communication from Trey

Report a concern   October 16, 2026 — Rated 10 out of 10 by D.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The friendly service manager Gray!

Report a concern   October 16, 2026 — Rated 10 out of 10 by R.S. Don Franklin London Ford - Service
What do you like about our products and services?

Love products and service

Report a concern   October 16, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly

Report a concern   October 16, 2026 — Rated 10 out of 10 by P.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

They made the corp buy inexperience very pleasurable

Report a concern   October 16, 2026 — Rated 10 out of 10 by T.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly service.

Report a concern   October 16, 2026 — Rated 10 out of 10 by L.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service

Report a concern   October 16, 2026 — Rated 10 out of 10 by M.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

The professionalism of all involved and the friendly atmosphere

Report a concern   October 16, 2026 — Rated 10 out of 10 by G.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

No problems great service

Report a concern   October 16, 2026 — Rated 10 out of 10 by Terri Mcknight Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly convenient and thorough

Report a concern   October 16, 2026 — Rated 9 out of 10 by B.N. Don Franklin Bardstown - Service
What do you like about our products and services?

Worked my suburban in at the last minute for an oil change. Quick responses. Professional

Report a concern   October 16, 2026 — Rated 10 out of 10 by T.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very friendly and helpful employees

Report a concern   October 16, 2026 — Rated 10 out of 10 by A.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast

Report a concern   October 16, 2026 — Rated 10 out of 10 by A.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Work done on time and very professional

Report a concern   October 16, 2026 — Rated 10 out of 10 by P.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and always great fast service!

Report a concern   October 16, 2026 — Rated 10 out of 10 by Barry Mattingly Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service department does great job!

Report a concern   October 16, 2026 — Rated 10 out of 10 by J.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great service

Report a concern   October 16, 2026 — Rated 10 out of 10 by Mary Benningfield Don Franklin Campbellsville Service Department
What do you like about our products and services?

well first of all you all KNOW what you’re doing! I appreciate you solving my problem thank you so much.

Report a concern   October 16, 2026 — Rated 10 out of 10 by A.N. Don Franklin Nicholasville Hyundai - Service
What do you like about our products and services?

They are so nice treat you with respect and they get you in there and out excellent service and wonderful staff always so nice and helpful

Report a concern   October 16, 2026 — Rated 10 out of 10 by S.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Courteous friendly polite and thorough

Report a concern   October 16, 2026 — Rated 10 out of 10 by Anna Miller Don Franklin Lexington GM Service Department
What do you like about our products and services?

Customer is well aware of how your vehicle is being worked on as you wait! Fast and very polite.

Report a concern   October 16, 2026 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Easy to work with and straight forward sales crew.

Report a concern   October 16, 2026 — Rated 10 out of 10 by M.C. Don Franklin Nicholasville Hyundai - Service
What do you like about our products and services?

Fast & friendly

Report a concern   October 16, 2026 — Rated 9 out of 10 by L.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast a reliable

Report a concern   October 16, 2026 — Rated 10 out of 10 by R.F. Don Franklin Monticello Service
What do you like about our products and services?

Quick and efficient service

Report a concern   October 16, 2026 — Rated 10 out of 10 by C.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Always friendly, always very welcoming and quick service absolutely great group of people

Report a concern   October 16, 2026 — Rated 10 out of 10 by D.H. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

I have been customer at Don Franklin for yrs they have always took care of automotive needs


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