Customer Testimonials
We had an amazing experience purchasing a new vehicle with Xavian Tellis as our sales professional!
No pressure sales, everyone is super nice and helpful.
helped me out in any way they could to help me purchase a vehicle
Knowledgeable and quick service
Friendliness and good service.
Don't have to wait all day for service. People are nice and helpful. Don't push for items you don't need and will not work on anything without talking to you first and are not pushing.
Great price for a low mileage car
My “go to” salesman Leighton Napier once again came through and got me in a new mustang dark horse!! Leighton and Tim Wells have taken care of me through 30+ cars in last 5 years. They provide superior customer service and satisfaction. These two guys are the best!!!
No pressure salesman, they made the deal i requested. Vehicle delivered beyond reproach. Facility was immaculate. Restrooms told a lot about the staff.
Service is always performed in a timely manner.
Service department was super nice and helpful!! I was on the road traveling and had the wrench light to come on. They quickly worked me in to check out the issue and had me on the road with peace of mind!! I will definitely be recommending your dealership/service department to all of my friends and family who live in your area.
Employees are friendly, the service has been great.
Love the truck and the salesman Jeremiah Perkins was the best we have ever dealt with
Everyone is nice and polite and very friendly and helpful.
Great customer service! Very responsive to inquiry and questions. Makes buying a vehicle easy. Follow up as promised and great communication along the way.
Very nice employees..Love the lot selections..Very nice service employees!! I do not like the two hour drive to get there but I do it when I’m scheduled!!
Everyone ia wonderful to work with!
The staff always help you on your cars problem get you in quick and out quick great service trusted and highly approved for great service
Great
They always go above and beyond!
Friendly knowledgeable, sales persons who listen to what you want and then find your best options. Everything was handled quickly and without any stress.
Great service as usual
Great customer service! The staff always go the extra mile with everything we need. I have never been to a dealership as great as the Monticello Don Franklin! Way to go team!!!
Ford/Lincoln parts and trained technicians. Friendly service desk workers.
Very friendly and they make sure you are completely satisfied with your service !
Prompt, professional & courteous .
Efficiency and friendly employees.
They are good at answering all my questions & concerns about my vehicle since it’s been there for awhile now..
Honest, friendly, prompt. When I drive away I don’t have a problem.

Don franklin Nissan does a great job and in timely fashion .friendly people there working !Allen takes care of my car needs and to what expect at my next service. Thank you Renee miller