Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 20, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people willing to help in any way possible. I will definitely go there again when I have a problem with my vehicle.Mumber number one I’m my way of thinking.

Report a concern   February 20, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always get great service when needed. Always informed if additional repairs seem needed.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Eric England Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly stay gets the job done quick

Report a concern   February 20, 2026 — Rated 10 out of 10 by R.A. Don Franklin London Ford - Service
What do you like about our products and services?

Friddly service

Report a concern   February 20, 2026 — Rated 10 out of 10 by S.J. Don Franklin Ford - Service
What do you like about our products and services?

Like the professionalism and feeling that I can trust that you do what you say as repairing and replacing parts. Thank you.

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and satisfactory

Report a concern   February 20, 2026 — Rated 10 out of 10 by P.H. Don Franklin Monticello Service
What do you like about our products and services?

When arriving for service they are always polite and fast on getting you in for service and they go over everything that needs to be done to your car.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Lily Sandusky Don Franklin Russell Springs Service
What do you like about our products and services?

The service department staff is friendly, expedient and accommodating.

Report a concern   February 20, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Really nice cars I love mine

Report a concern   February 20, 2026 — Rated 10 out of 10 by L.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Jen in the service department is always so helpful and friendly. She’s amazing

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything went well, I was satisfied no problems!!

Report a concern   February 20, 2026 — Rated 10 out of 10 by Kim Johnson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very courteous and even though I drive a Ford the GMC dealership gladly services my vehicle

Report a concern   February 20, 2026 — Rated 10 out of 10 by T.R. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They got it done and was very friendly.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Knox Bertram Don Franklin Monticello Service
What do you like about our products and services?

Wonderful salesman Justin Allen went above and beyond to make the purchase of my new Ram 1500 a wonderful experience.

Report a concern   February 20, 2026 — Rated 10 out of 10 by L.A. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick, professional and friendly service. I’m always satisfied

Report a concern   February 20, 2026 — Rated 10 out of 10 by L.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Provides pick up and drop off for service forcustomers

Report a concern   February 20, 2026 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your service department is very efficient. Highly recommend.

I was not happy with the salesman who leased me the car. After the sale he was no help to me at all with issues. Would think twice before leasing or buying another car there I’m sorry to say.

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You guys always treat me good.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Martin Upchurch Don Franklin Monticello Service
What do you like about our products and services?

Good service people. Good sales people.
Glad to have the Dealership in Monticello.

Report a concern   February 20, 2026 — Rated 10 out of 10 by S.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Debbie is wonderful and very friendly

Report a concern   February 20, 2026 — Rated 10 out of 10 by Rose Coffey Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kindness, comfortable, and fast service.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Patrick Hannigan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Awesome service and friendly staff!!

Report a concern   February 20, 2026 — Rated 10 out of 10 by P.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always personal attention from your team.

Report a concern   February 20, 2026 — Rated 10 out of 10 by C.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

They get you in and out in a timely manner, and do a good job!

Report a concern   February 20, 2026 — Rated 10 out of 10 by Edward White Don Franklin Burkesville Service Department
What do you like about our products and services?

Professional and timely service.

Report a concern   February 20, 2026 — Rated 10 out of 10 by D.E. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service department keeps me informed of any potential issues during the service appointment. Service has been timely and efficient.
All employees have been professional and respectful. I know that I may have silly questions about my car, but I have ALWAYS been treated with honesty and consideration.

Report a concern   February 20, 2026 — Rated 10 out of 10 by R.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Entire staff out to help you have a comfortable stay and meet your needs while your car is being worked on and keep you updated on the work progression.

Report a concern   February 20, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and helpful staff!! I love my car!!

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff are very e knowledgeable and friendly. The new building is very nice and comfortable.
I also appreciate the coupons as they are very helpful when you're on a budget. Thanks again.

Report a concern   February 20, 2026 — Rated 10 out of 10 by T.P. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Andi was great to deal with and helped with finding a car my wife wanted. She even found a different color at another location and had it drove to Etown for us to look at. We ended up purchasing it! Would definitely recommend Don Franklin in Etown!


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