Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 23, 2026 — Rated 10 out of 10 by Renee Miller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Don franklin Nissan does a great job and in timely fashion .friendly people there working !Allen takes care of my car needs and to what expect at my next service. Thank you Renee miller

Report a concern   February 23, 2026 — Rated 10 out of 10 by M.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We had an amazing experience purchasing a new vehicle with Xavian Tellis as our sales professional!

Report a concern   February 23, 2026 — Rated 10 out of 10 by P.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

No pressure sales, everyone is super nice and helpful.

Report a concern   February 23, 2026 — Rated 10 out of 10 by B.H. Don Franklin Monticello Sales
What do you like about our products and services?

helped me out in any way they could to help me purchase a vehicle

Report a concern   February 23, 2026 — Rated 10 out of 10 by S.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Knowledgeable and quick service

Report a concern   February 23, 2026 — Rated 10 out of 10 by K.C. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Friendliness and good service.

Report a concern   February 23, 2026 — Rated 10 out of 10 by K.J. Don Franklin London Ford - Service
What do you like about our products and services?

Don't have to wait all day for service. People are nice and helpful. Don't push for items you don't need and will not work on anything without talking to you first and are not pushing.

Report a concern   February 23, 2026 — Rated 10 out of 10 by Carrie Tillery Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great price for a low mileage car

Report a concern   February 23, 2026 — Rated 10 out of 10 by Richard Litton Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

My “go to” salesman Leighton Napier once again came through and got me in a new mustang dark horse!! Leighton and Tim Wells have taken care of me through 30+ cars in last 5 years. They provide superior customer service and satisfaction. These two guys are the best!!!

Report a concern   February 23, 2026 — Rated 10 out of 10 by Joseph Osborne Don Franklin Campbellsville Sales Department
What do you like about our products and services?

No pressure salesman, they made the deal i requested. Vehicle delivered beyond reproach. Facility was immaculate. Restrooms told a lot about the staff.

Report a concern   February 23, 2026 — Rated 10 out of 10 by Rich Slone Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service is always performed in a timely manner.

Report a concern   February 23, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Service department was super nice and helpful!! I was on the road traveling and had the wrench light to come on. They quickly worked me in to check out the issue and had me on the road with peace of mind!! I will definitely be recommending your dealership/service department to all of my friends and family who live in your area.

Report a concern   February 23, 2026 — Rated 10 out of 10 by P.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Employees are friendly, the service has been great.

Report a concern   February 23, 2026 — Rated 10 out of 10 by Roger Cornett Don Franklin CDJRF Sales Department
What do you like about our products and services?

Love the truck and the salesman Jeremiah Perkins was the best we have ever dealt with

Report a concern   February 23, 2026 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is nice and polite and very friendly and helpful.

Report a concern   February 23, 2026 — Rated 10 out of 10 by S.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great customer service! Very responsive to inquiry and questions. Makes buying a vehicle easy. Follow up as promised and great communication along the way.

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very nice employees..Love the lot selections..Very nice service employees!! I do not like the two hour drive to get there but I do it when I’m scheduled!!

Report a concern   February 23, 2026 — Rated 10 out of 10 by Jodonna Stargel Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone ia wonderful to work with!

Report a concern   February 23, 2026 — Rated 10 out of 10 by D.H. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The staff always help you on your cars problem get you in quick and out quick great service trusted and highly approved for great service

Report a concern   February 23, 2026 — Rated 10 out of 10 by S.V. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great

Report a concern   February 23, 2026 — Rated 10 out of 10 by Bethaney Smith Don Franklin CDJRF Sales Department
What do you like about our products and services?

They always go above and beyond!

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.G. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Friendly knowledgeable, sales persons who listen to what you want and then find your best options. Everything was handled quickly and without any stress.

Report a concern   February 23, 2026 — Rated 10 out of 10 by F.V. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great service as usual

Report a concern   February 23, 2026 — Rated 10 out of 10 by Julie Lyons Don Franklin Monticello Service
What do you like about our products and services?

Great customer service! The staff always go the extra mile with everything we need. I have never been to a dealership as great as the Monticello Don Franklin! Way to go team!!!

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.R. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Ford/Lincoln parts and trained technicians. Friendly service desk workers.

Report a concern   February 23, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and they make sure you are completely satisfied with your service !

Report a concern   February 23, 2026 — Rated 9 out of 10 by S.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Prompt, professional & courteous .

Report a concern   February 23, 2026 — Rated 10 out of 10 by C.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Efficiency and friendly employees.

Report a concern   February 23, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They are good at answering all my questions & concerns about my vehicle since it’s been there for awhile now..

Report a concern   February 23, 2026 — Rated 10 out of 10 by Linda Sonntag Don Franklin Burkesville Service Department
What do you like about our products and services?

Honest, friendly, prompt. When I drive away I don’t have a problem.


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