Customer Testimonials
The service and the service personnel were awesome. The truck was serviced in a timely and effective manner. Highly recommend this dealership.
EVERYTHING EXCELLENT
Your service personnel were very professional and fully explained everything they were doing to my car.
Was very well taken care of from the start to the Finish. They answered all my questions very professional.
The salesmen where knowledgeable and courteous
Also they didn’t try to push nothing on you
Over the years I have dealt with multiple service departments and I can honestly say Don Franklin Dodge Ram is by far the best service team I have ever interacted with!! Gary and Blake are friendly, knowledgeable, timely and professional!! They have earned my trust! As a Navy Veteran I’m so thankful the service department provides a Veteran discount — this means a lot!! I give Don Franklin Dodge Ram my highest possible recommendation!! Please pass along my sincere thanks to the service team for a JOB WELL DONE!!
Quality
Service is excellent and all staff are very friendly.
Helpful and friendly people
I like the Ford brand and the service has always been good.
Communication was spectacular and I felt like I was being treated with respect throughout the process.
Ron and Chris always take care of any problems I’m having. I feel like I can trust and depend on them.
Quick service
Not pushy, friendly staff, great deals
This is the second vehicle that I have purchased from Don Franklin, one at the Kia lot and then the Nissan lot and I am thoroughly impressed and enjoyed every moment of the buying experience. I would recommend any of the car lots here in Somerset to a friend or family and have actually done that and they purchased cars so keep up the good work and Conner did an excellent job. He was great to work with.
I have been a Chevrolet owner for years and would not buy anything else !!
Your service specialists do an excellent job upholding the company's image, even when Mechanics come up short in meeting g expectations.
Salesman Ralph Willis is amazing and did everything (even on his day off) to help me find the vehicle I want and get the best deal for me!
Try to work with the buyer and have a lot of trucks on hand
I have bought several vehicles from this dealership and they are always professional and keep their word. Tanner is a great salesman. I highly recommend him and this dealership
The people
Always friendly and helpful
I like the fact that I see people from my community working and being honest about the product and the deal they are making with me. Honest is hard to come by these days. This group seems to have that and it goes a long way with me as a veteran. Integrity and making things right when they need to be made so. That’s what I like
Got on it quickly
Very friendly, good job at explaining things so I can understand
Very professional salesperson and a pleasure to do business with. Chris Franklin also communicated with me !
Luke, Alvie & Gerald are really nice. They are knowledgeable & go out of their way to make me feel welcome.
Great Vehicles and Great Service
The service advisors were very friendly! My vehicle was done in a timely manner.
The service was great.