Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 20, 2026 — Rated 10 out of 10 by R.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very prompt, courteous, and friendly

Report a concern   August 20, 2026 — Rated 10 out of 10 by B.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly associates and great work

Report a concern   August 20, 2026 — Rated 10 out of 10 by C.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service. Easy to access. Text messages keep you up to date. Josiah did a great job!!

Report a concern   August 20, 2026 — Rated 10 out of 10 by Angela Sayers Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony friendly greeted me! He turned the “oil service soon” light on himself—my #1 request. He made certain I knew where the lounge with complimentary waters, vending machines and restroom was located. He reviewed my service report thoroughly. He wanted to be certain I was 100% satisfied. He even called me today! You all are absolutely blessed to have such a dedicated employee as Tony in Somerset’s Nissan family. Please be sure to brag on him!!!!

Report a concern   August 20, 2026 — Rated 10 out of 10 by T.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everyone was super nice.

Report a concern   August 20, 2026 — Rated 10 out of 10 by Tina Setser Don Franklin Somerset KIA Service
What do you like about our products and services?

I have purchased a total of 5 KIAs and they have all been awesome vehicles. The last four I have purchased at Don Franklin in Somerset. The service department associates are very nice and courteous. The sales associates are patient, knowledgeable about their vehicles. If/when I decide to purchase another vehicle I will most definitely go back to see them.

Report a concern   August 20, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always quick friendly service.

Report a concern   August 20, 2026 — Rated 10 out of 10 by Sharon Morris Don Franklin Campbellsville Service Department
What do you like about our products and services?

People are great and love taking our business there! And send many people there to even buy vehicles 🎊🎉🩷great place and been like family to us!

Report a concern   August 20, 2026 — Rated 10 out of 10 by S.F. Don Franklin Monticello Service
What do you like about our products and services?

Great crew.

Report a concern   August 20, 2026 — Rated 10 out of 10 by P.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Not many issues this far

Report a concern   August 20, 2026 — Rated 10 out of 10 by Bill Vance Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service has always been great.

Report a concern   August 20, 2026 — Rated 10 out of 10 by Jeff Davis Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and helpful staff

Report a concern   August 20, 2026 — Rated 10 out of 10 by Pat Swail Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service is so friendly
Always trying to help me as much as possible
Always gets me in as quickly as possible
I’ve been going for Dodge for 29 years!

Report a concern   August 20, 2026 — Rated 10 out of 10 by K.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast friendly service

Report a concern   August 20, 2026 — Rated 10 out of 10 by L.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

👏

Report a concern   August 20, 2026 — Rated 10 out of 10 by A.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Serviced car in a timely manner.

Report a concern   August 20, 2026 — Rated 10 out of 10 by P.E. Don Franklin London Ford - Service
What do you like about our products and services?

The employees are great and that makes your business

Report a concern   August 20, 2026 — Rated 10 out of 10 by Linda Freudenberger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

How the lady at the service desk helped me with my walker and explained what the mechanics found to keep my car running smoothly.

Report a concern   August 20, 2026 — Rated 10 out of 10 by Rodney Casada Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love my Corvette and the service has always been top notch.

Report a concern   August 20, 2026 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very good

Report a concern   August 20, 2026 — Rated 10 out of 10 by Kandy Ryser Designs Llc Don Franklin London Ford - Service
What do you like about our products and services?

Quick

Report a concern   August 20, 2026 — Rated 10 out of 10 by G.V. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was friendly and took the time to listen to what was wrong with my new car

Report a concern   August 20, 2026 — Rated 10 out of 10 by J.U. Don Franklin Ford - Service
What do you like about our products and services?

It was very easy to get an appointment. Service department in Columbia is fantastic!

Report a concern   August 20, 2026 — Rated 9 out of 10 by S.J. Don Franklin London Ford - Service
What do you like about our products and services?

Fast

Report a concern   August 20, 2026 — Rated 10 out of 10 by C.W. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly

Report a concern   August 20, 2026 — Rated 10 out of 10 by P.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Just quick service and friendly employees

Report a concern   August 20, 2026 — Rated 10 out of 10 by Emily Carman Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

-Friendly service
-Great communication
-Fast and efficient

Report a concern   August 20, 2026 — Rated 10 out of 10 by Crig Leake Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service advisors are genuinely helpful, courteous, professional and interested in whomever they are assisting. They are also knowledgeable about their job.

Report a concern   August 20, 2026 — Rated 10 out of 10 by S.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Helpful and thorough

Report a concern   August 20, 2026 — Rated 10 out of 10 by W.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Easy acess


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