Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 21, 2026 — Rated 10 out of 10 by J.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast and on time

Report a concern   October 21, 2026 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Service is great friendly always willing to help

Report a concern   October 21, 2026 — Rated 10 out of 10 by L.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick and easy to schedule

Report a concern   October 21, 2026 — Rated 10 out of 10 by M.S. Don Franklin Auto
What do you like about our products and services?

I liked the salesperson and the finance manager I dealt with when purchasing my vehicle. I also really like how nice and friendly the guys in their service department are.

Report a concern   October 21, 2026 — Rated 10 out of 10 by Harvey Graves Don Franklin Burkesville Service Department
What do you like about our products and services?

Tom was a great service manager

Report a concern   October 21, 2026 — Rated 9 out of 10 by D.C. Don Franklin Ford - Service
What do you like about our products and services?

Convenience and availability

Report a concern   October 21, 2026 — Rated 10 out of 10 by Allison Zirkelbach Don Franklin Ford - Service
What do you like about our products and services?

Easy to work with. Called - made my appointment the same week- afternoon car was ready.

Report a concern   October 21, 2026 — Rated 10 out of 10 by J.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross is so nice and he was so easy to work with.

Report a concern   October 21, 2026 — Rated 10 out of 10 by James Snell Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service

Report a concern   October 21, 2026 — Rated 9 out of 10 by J.A. Don Franklin Monticello Service
What do you like about our products and services?

Fast & convenient service!

Report a concern   October 21, 2026 — Rated 10 out of 10 by C.L. Don Franklin London Ford - Service
What do you like about our products and services?

Always very professional and completing the job fast and at a affordable price

Report a concern   October 21, 2026 — Rated 9 out of 10 by B.D. Don Franklin Russell Springs Service
What do you like about our products and services?

Good service

Report a concern   October 21, 2026 — Rated 10 out of 10 by A.G. Don Franklin Bardstown - Service
What do you like about our products and services?

Customer service Jen is the best!

Report a concern   October 21, 2026 — Rated 10 out of 10 by B.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The staff was very friendly and helpful. They saved me money by letting me know the problem I thought I needed to fix was actually something else.

Report a concern   October 21, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good quality, quick service and polite staff

Report a concern   October 21, 2026 — Rated 10 out of 10 by B.A. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Loved it

Report a concern   October 21, 2026 — Rated 10 out of 10 by J.A.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Ease to do business with courteous staff. Kendall is on top of it, and Buck and the guys are irreplaceable.

Report a concern   October 21, 2026 — Rated 10 out of 10 by F.G. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and reliable

Report a concern   October 21, 2026 — Rated 10 out of 10 by D.D. Don Franklin Monticello Sales
What do you like about our products and services?

The whole experience @ this location was top notch. We all dread the thought of going into a dealership. These people really made you feel like family. They treated us as one of there own

Report a concern   October 21, 2026 — Rated 10 out of 10 by L.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Did everything possible to get me in a vehicle with what I wanted

Report a concern   October 21, 2026 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

We were greeted immediately when we arrived. The services were performed fast and friendly. Overall Great Experience!

Report a concern   October 21, 2026 — Rated 10 out of 10 by J.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The warranties offered when purchasing a vehicle are very beneficial. The representatives are very nice. Jared did an excellent job of explaining all the services provided and went above and beyond to help with getting new tires.

Report a concern   October 21, 2026 — Rated 10 out of 10 by R.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Always good service. Jacob is always so kind and efficient.

Report a concern   October 21, 2026 — Rated 10 out of 10 by R.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is precise

Report a concern   October 21, 2026 — Rated 10 out of 10 by E.M.J. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The service department is the best I have ever seen!! The staff works quickly and accurately ensuring customer satisfaction is met to the highest standard!

Report a concern   October 21, 2026 — Rated 10 out of 10 by Gerard Vandermeer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Consistent attention given to maintenance and personnel service each time I bring my truck to ur dealership

Report a concern   October 21, 2026 — Rated 10 out of 10 by W.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and quick to answer any questions

Report a concern   October 21, 2026 — Rated 10 out of 10 by R.H. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Jeff helps me in every way possible every time I come there. He gave your service men a big thumbs up and said they were very good. I appreciate all he done to help me. My past experience before Don Franklin was not anything to talk about. Thank you.

Report a concern   October 21, 2026 — Rated 10 out of 10 by Joseph Neuhaus Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department employees are amazing. Very helpful and they always go above and beyond, especially Allen. Allen needs a raise.

Report a concern   October 21, 2026 — Rated 10 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly service every time I come and get my
Vehicle serviced. Plus, it’s close to my house.


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