Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 22, 2026 — Rated 9 out of 10 by Mike Holzknecht Don Franklin Campbellsville Service Department
What do you like about our products and services?

Jared in the service desk was very helpful,courteous and understanding! I would highly recommend him!
Report a concern   April 22, 2026 — Rated 10 out of 10 by M.G. Don Franklin Bardstown - Service
What do you like about our products and services?

The speed of oil change was great

Report a concern   April 22, 2026 — Rated 10 out of 10 by Dean Bomar Don Franklin Ford - Service
What do you like about our products and services?

I’m a Ford guy all the way

Report a concern   April 22, 2026 — Rated 10 out of 10 by K.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Fast service

Report a concern   April 22, 2026 — Rated 10 out of 10 by John Rowe Don Franklin Columbia Nissan Service
What do you like about our products and services?

The service was great, They were very helpful and friendly. The parts department had the pieces in stock. The technician was great. I will always take my vehicle for service there. Thanks for your service.
Report a concern   April 22, 2026 — Rated 10 out of 10 by R.J. Don Franklin London Ford - Service
What do you like about our products and services?

Competent and friendly people
Report a concern   April 22, 2026 — Rated 10 out of 10 by M.R. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quality parts and service!
Report a concern   April 22, 2026 — Rated 10 out of 10 by S.Y. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast

Report a concern   April 22, 2026 — Rated 10 out of 10 by Robert Doane Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly professional service staff and knowledgeable service technicians

Report a concern   April 22, 2026 — Rated 10 out of 10 by Bradley Mckinney Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Value. Friendly people.
Report a concern   April 22, 2026 — Rated 10 out of 10 by W.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Salesmen are knowledgeable and courteous. You have a variety of nice looking vehicles.

Report a concern   April 22, 2026 — Rated 10 out of 10 by C.M. Don Franklin Ford - Service
What do you like about our products and services?

Oem. Convenient. Helpful. Treated like a person. Staff is helpful.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Carl Skaggs Don Franklin CDJRF Sales Department
What do you like about our products and services?

Customer friendly and follow up on problems that come up before and after the sale

Report a concern   April 22, 2026 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick. Parts in stock. Friendly staff.

Report a concern   April 22, 2026 — Rated 10 out of 10 by T.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I like the idea that that you guys use mobile oil products.service as fast.
Report a concern   April 22, 2026 — Rated 10 out of 10 by Vincent Taylor Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone listens.
Report a concern   April 22, 2026 — Rated 10 out of 10 by J.R. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

We like the Lincoln Corsair

Report a concern   April 22, 2026 — Rated 10 out of 10 by David Stubblefield Don Franklin London Ford - Service
What do you like about our products and services?

Straight forward

Report a concern   April 22, 2026 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service (maintenance) is outstanding- customer friendly- courteous, providing, efficient. Very friendly and great at explaining what needs to be done and why.

Report a concern   April 22, 2026 — Rated 10 out of 10 by J.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

They fix it right the first time. Everyone is pleasant and helpful. There gave me a loaner car while my warranty work was being done.

Report a concern   April 22, 2026 — Rated 10 out of 10 by R.J.S. Don Franklin Auto
What do you like about our products and services?

It was very good
Report a concern   April 22, 2026 — Rated 10 out of 10 by S.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very easy to work with
Loaner vehicle was new & clean
Warranty options

Report a concern   April 22, 2026 — Rated 10 out of 10 by P.M.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people are amazing, very attentive and helpful! Love Jennifer!
Report a concern   April 22, 2026 — Rated 10 out of 10 by Jerry Sloan Don Franklin Monticello Service
What do you like about our products and services?

Service Done in a timely manner and a nice wash too.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Flossie Vaughn Don Franklin London Ford - Service
What do you like about our products and services?

Everything is done correct and in a timely manner

Report a concern   April 21, 2026 — Rated 10 out of 10 by T.D. Don Franklin Bardstown - Service
What do you like about our products and services?

Always gets me in when I need something. They tell me what’s going on with my car
Report a concern   April 21, 2026 — Rated 10 out of 10 by Linda Bryant Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly, courteous staff. Service is scheduled within a reasonable timeframe.
Report a concern   April 21, 2026 — Rated 10 out of 10 by L.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love the people in the service department. Always the best Professional courteous knowledgeable and friendly. I drive over an hour to have my car serviced at don Franklin Lexington even though I have another dealer 10 minutes from my house You guys are amazing
Report a concern   April 21, 2026 — Rated 10 out of 10 by Margeret Fortner Don Franklin Lexington GM Service Department
What do you like about our products and services?

Ok if they come though about getting the a:c fixed this week

Report a concern   April 21, 2026 — Rated 10 out of 10 by J.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like the customer service. Always friendly and professional.


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