Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 17, 2025 — Rated 10 out of 10 by B.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly staff, prompt service, night key drop box

Report a concern   December 17, 2025 — Rated 10 out of 10 by S.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

GMC cars are the best ! Don Franklin is the place to get your next GMC vehicle- you will be treated great.

Report a concern   December 17, 2025 — Rated 10 out of 10 by P.A. Don Franklin Bardstown - Service
What do you like about our products and services?

You get us in quickly, and do the service as quickly as possible.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Molly Carmello Don Franklin Somerset KIA Service
What do you like about our products and services?

All

Report a concern   December 17, 2025 — Rated 9 out of 10 by P.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good customer service 👍

Report a concern   December 17, 2025 — Rated 10 out of 10 by J.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good work and prompt

Report a concern   December 17, 2025 — Rated 10 out of 10 by M.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Kendall was very helpful. Service was timely

Report a concern   December 17, 2025 — Rated 10 out of 10 by L.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very helpful and knowledgeable

Report a concern   December 17, 2025 — Rated 9 out of 10 by Gerald Arnold Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ease of scheduling and the service facility is nice, clean and comfortable.

Report a concern   December 17, 2025 — Rated 10 out of 10 by L.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service by dependable, knowledgeable and caring professionals

Report a concern   December 17, 2025 — Rated 10 out of 10 by G.H. Don Franklin Monticello Service
What do you like about our products and services?

Everyone is so professional from the salesmen to the workers that are in the repair department. Thank uou

Report a concern   December 17, 2025 — Rated 10 out of 10 by J.P. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Always fast friendly service. Best in the business in my opinion

Report a concern   December 17, 2025 — Rated 10 out of 10 by R.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good value for routine maintenance like oil changes and tire rotations.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Ashish Desai Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very good service same day service

Report a concern   December 17, 2025 — Rated 9 out of 10 by G.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff is always friendly and courteous. About the only thing that could be improved is the attention to the little things. For example, last time I visited, the battery in my keychain was notifying me that the battery was low. Rather than just changing the battery and letting me know it had been changed, the key was returned to me and upon entry to the automobile, the first notice that popped up was a "battery low" message. I went back inside, and the attendant replaced it immediately for me while being extremely nice about it. It just would have been better if someone had caught it before I did. That's all I'm saying. Overall, I appreciate everything else about the services I receive. I also love the new waiting area where I can get work done if needed.

Thanks.

Report a concern   December 17, 2025 — Rated 10 out of 10 by R.O. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Honest people to deal with.

Report a concern   December 17, 2025 — Rated 10 out of 10 by D.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Got me in when I needed to

Report a concern   December 17, 2025 — Rated 10 out of 10 by H.N. Don Franklin Bardstown - Service
What do you like about our products and services?

Excellent service! Friendly atmosphere.

Report a concern   December 17, 2025 — Rated 10 out of 10 by K.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

After having two vehicles declared a total loss within nine months, I was dreading the car shopping process. Kyree took the stress off my shoulders from the start. I told him what I was looking for, and he did all the hard work. He searched inventory across surrounding Don Franklin locations and found the perfect car for my needs.
He truly went the extra mile to make sure l was taken care of and completely satisfied. 10/10 Kyree was amazing!

Report a concern   December 17, 2025 — Rated 10 out of 10 by Robin Cummings Don Franklin Burkesville Service Department
What do you like about our products and services?

Service is excellent. The price is very reasonable and the personnel is friendly and knowledgeable.

Report a concern   December 16, 2025 — Rated 10 out of 10 by J.F. Don Franklin Ford - Service
What do you like about our products and services?

Sales and service. Very accommodating.

Report a concern   December 16, 2025 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

PROFESSIONAL SERVIVE

Report a concern   December 16, 2025 — Rated 10 out of 10 by C.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   December 16, 2025 — Rated 10 out of 10 by Darrell Ford Don Franklin Ford - Service
What do you like about our products and services?

Love Ford

Report a concern   December 16, 2025 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

We can depend on them for honest and good service.

Report a concern   December 16, 2025 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The Service staff is always friendly and helpful. The coupons sent to me through the mail are great. I also greatly appreciate the fact that I can have my tires checked for proper air pressure by just dropping by. That is a real convenience. Thank you so much! May God continue to bless Don Franklin Auto.

Report a concern   December 16, 2025 — Rated 10 out of 10 by Thomas Purdon Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional service for sure

Report a concern   December 16, 2025 — Rated 10 out of 10 by Michael Leitch Don Franklin Russell Springs Service
What do you like about our products and services?

I only take my car to Chevy Dealerships and only use the original products and we are always greeted with complete politeness and respect I didn't realize that there was any other place.

Report a concern   December 16, 2025 — Rated 10 out of 10 by Melinda Smith Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very helpful service. Always do there best to get you what you want wether it’s your first car or Christmas present or just every day driver. Big thanks to Raleigh and his team!!!!

Report a concern   December 16, 2025 — Rated 10 out of 10 by Shelby Muntean Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly, easy to drop off, communication is always On Point!


Privacy Policy