Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 10, 2026 — Rated 10 out of 10 by H.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Everything was top quality!

Report a concern   June 10, 2026 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Shannon is awesome and Brandon is top of his class. We come all the way from Radcliff to have our vehicles serviced. Will not go anywhere else as long as these two great individuals are employed by you.
A big thank you for the great service on our Camaro!!

Report a concern   June 10, 2026 — Rated 10 out of 10 by Marlina Pippin Don Franklin Burkesville Service Department
What do you like about our products and services?

The service e. Enter is very prompt and prices for oil change can’t be beat

Report a concern   June 10, 2026 — Rated 10 out of 10 by L.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Dependable well made

Report a concern   June 10, 2026 — Rated 10 out of 10 by T.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Just like them

Report a concern   June 10, 2026 — Rated 10 out of 10 by M.W. Don Franklin Ford - Service
What do you like about our products and services?

Everyone very helpful and service is timely

Report a concern   June 10, 2026 — Rated 10 out of 10 by A.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Awesome job again guys!!!

Report a concern   June 10, 2026 — Rated 10 out of 10 by G.H. Don Franklin Ford - Service
What do you like about our products and services?

Tons of product. Service personnel were very friendly and helpful.

Report a concern   June 10, 2026 — Rated 10 out of 10 by A.D. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

They have very good vehicles and Noah was great to work with.

Report a concern   June 10, 2026 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is good

Report a concern   June 10, 2026 — Rated 10 out of 10 by T.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Suggestion would be to put paper down on interior mats / floorboards during service so guys don’t track up your carpet with dirty boots when they drive your car around when they are finished with service.
Mine at grease spots which luckily I cleaned right away.
T.

Report a concern   June 10, 2026 — Rated 10 out of 10 by Kenneth Williams Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I think the service that is provided is very professional and everyone is very kind to work with.

Report a concern   June 10, 2026 — Rated 10 out of 10 by R.F. Don Franklin Burkesville Service Department
What do you like about our products and services?

Good service and good to work with on my schedule

Report a concern   June 10, 2026 — Rated 10 out of 10 by H.W. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Every person was very good and very informative

Report a concern   June 10, 2026 — Rated 10 out of 10 by L.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very efficient, protection inside your vehicle so that it does not get dirty. Professional

Report a concern   June 10, 2026 — Rated 10 out of 10 by A.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Service crew was excellent

Report a concern   June 10, 2026 — Rated 10 out of 10 by M.M. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

I love my new Sienna Limited! It’s beautiful and drives so smoothly.
I liked everything about Don Franklin Toyota of Corbin. I could not have been treated any better there.

Report a concern   June 10, 2026 — Rated 10 out of 10 by T.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

No certain one just like all of them

Report a concern   June 10, 2026 — Rated 10 out of 10 by Sylvia Reed Don Franklin Burkesville Sales
What do you like about our products and services?

Everyone is very nice and helpful

Report a concern   June 10, 2026 — Rated 10 out of 10 by T.P. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Appreciate the support and help from the team. Happy with my new Jeep

Report a concern   June 10, 2026 — Rated 10 out of 10 by R.C. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Reliable cars! Also, Jenny the saleswoman was PHENOMENAL, I will definitely be looking for her next time I go to buy a new vehicle. She was incredibly kind and accommodating.

Report a concern   June 10, 2026 — Rated 10 out of 10 by D.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Courteous staff and prompt attention.

Report a concern   June 10, 2026 — Rated 10 out of 10 by G.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service

Report a concern   June 10, 2026 — Rated 10 out of 10 by P.S. Don Franklin Russell Springs Service
What do you like about our products and services?

It's quick and convenient....

Report a concern   June 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very friendly and everyone eager to help, and explain what they done ✅

Report a concern   June 10, 2026 — Rated 10 out of 10 by Mark Gentry Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I had to visit Don Franklin CDRJ when the battery failed on my 2024 Ram 2500 6.4. I was visiting from South Carolina and was in a hurry - they got me right in, identified the problem, offered me an OEM solution which was great but expensive and then offered a less expensive alternative. In and out in no time. I’d like to thank the Service Manager Nathan and my advisor (I believe his name was Jacob). I wish more dealers were like this one. Thanks to all.

Report a concern   June 10, 2026 — Rated 10 out of 10 by Brenda Strong Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I bought my 2022 Rogue at Gates Nissan in Richmond, KY, I had a couple of bad experiences trying to get my car serviced at Gates, and that’s the reason I came to Don Franklin. I have been pleasantly impressed with Don Franklin and will continue to do business with them.

Report a concern   June 10, 2026 — Rated 10 out of 10 by H.H. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and friendly staff

Report a concern   June 10, 2026 — Rated 10 out of 10 by Dustin Milam Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly and plenty of stuff to choose from

Report a concern   June 10, 2026 — Rated 10 out of 10 by T.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

very friendly comfortable place to wait everything explained


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