Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 14, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They finally got faster cause just this week I just had to wait 30 minutes on a oil change

Report a concern   October 14, 2026 — Rated 10 out of 10 by E.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Enough personal to help you with your needs

Report a concern   October 14, 2026 — Rated 10 out of 10 by D.B. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Quick friendly service. When I traded I felt like we both got a good deal. I walked away I was happy

Report a concern   October 14, 2026 — Rated 10 out of 10 by Melinda Wright Don Franklin Russell Springs Service
What do you like about our products and services?

Customer service is great! Everything is done on schedule and in a timely manner.

Report a concern   October 14, 2026 — Rated 10 out of 10 by Shirley Mcclure Don Franklin Campbellsville Service Department
What do you like about our products and services?

I’m in and out in about an hour or less. Always great service. I trust no one else with my car.
Staff is always ready to listen and very knowledgeable and friendly

Report a concern   October 14, 2026 — Rated 10 out of 10 by Sandra Denney Don Franklin Burkesville Service Department
What do you like about our products and services?

Very friendly knowledgeable staff!

Report a concern   October 14, 2026 — Rated 10 out of 10 by H.J.I. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very helpful

Report a concern   October 14, 2026 — Rated 10 out of 10 by J.K. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Great customer service and excellent repair work diagnosis of cancer

Report a concern   October 14, 2026 — Rated 10 out of 10 by J.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Have owned Hyundai cars for the past 25 years. Always get great service.

Report a concern   October 14, 2026 — Rated 10 out of 10 by J.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Can get an appt for a repair usually within a week. Other shops are 30 days or more out.

Report a concern   October 14, 2026 — Rated 10 out of 10 by R.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly salesman and good service!

Report a concern   October 14, 2026 — Rated 10 out of 10 by A.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Fair prices and very friendly staff that makes for a great experience and comfortable environment!

Report a concern   October 14, 2026 — Rated 10 out of 10 by S.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Service was great! Love my new car and everything was easy and painless!

Report a concern   October 14, 2026 — Rated 10 out of 10 by Larry Sparks Don Franklin London Ford - Service
What do you like about our products and services?

Tim Wells is great!

Report a concern   October 14, 2026 — Rated 10 out of 10 by S.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I love how Sasha made me feel and got me into the vehicle that suits me best. I love how the people are nice and so very helpful.

Report a concern   October 14, 2026 — Rated 10 out of 10 by Rita Fields Don Franklin London Ford - Service
What do you like about our products and services?

Explain the information in a clear manner. Polite and friendly. Excellent service

Report a concern   October 14, 2026 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Hometown convenience. Excellent service department. Sales were great.

Report a concern   October 14, 2026 — Rated 10 out of 10 by Ted Swammer Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast and professional

Report a concern   October 14, 2026 — Rated 10 out of 10 by S.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always ready at appointment time, pleasant waiting area.

Report a concern   October 14, 2026 — Rated 10 out of 10 by J.P. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Everyone was very friendly and helpful

Report a concern   October 14, 2026 — Rated 10 out of 10 by C.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, informative, explained things well.

Report a concern   October 14, 2026 — Rated 9 out of 10 by B.P. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Gary Lambert and his service department are friendly.

Report a concern   October 14, 2026 — Rated 10 out of 10 by D.D. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Brandon was an exceptional sales representative and was very supportive and helpful along our journey and made sure everything was top tier

Report a concern   October 14, 2026 — Rated 10 out of 10 by A.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service was fast and efficient. Resolved the problem without any trouble.

Report a concern   October 14, 2026 — Rated 10 out of 10 by M.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

This particular visit was stressful because I knew my automobile would need a lot of work. The young man at the Service counter was very helpful, informative and he prioritized what was most important to have finished. I appreciated his communication!

Report a concern   October 14, 2026 — Rated 10 out of 10 by Elizabeth Payne Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendliness of staff and willingness to answer my stupid questions

Report a concern   October 14, 2026 — Rated 10 out of 10 by B.C. Don Franklin Nicholasville Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   October 14, 2026 — Rated 9 out of 10 by K.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very well organized.

Report a concern   October 14, 2026 — Rated 10 out of 10 by P.C. Don Franklin Nicholasville Hyundai - Service
What do you like about our products and services?

Everything went smoothly

Report a concern   October 14, 2026 — Rated 10 out of 10 by James Witten Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reputation


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