Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Prompt service. Good products.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Jerry Barnes Don Franklin Lexington GM Service Department
What do you like about our products and services?

It was a quick easy process, my service advisor was great, they got me in and out …

Report a concern   December 12, 2025 — Rated 10 out of 10 by A.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everybody is friendly and service and quick!

Report a concern   December 12, 2025 — Rated 10 out of 10 by E.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

You are easy to schedule. Kind and it is about the expected wait.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Wanda Devine Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and easy. In and out no problems

Report a concern   December 12, 2025 — Rated 10 out of 10 by D.H. Don Franklin Monticello Service
What do you like about our products and services?

I like the laid back professionalism of the people in the service area. When I walk out, I know I will be taken care of and fairly.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Merion Haskins Don Franklin Ford - Service
What do you like about our products and services?

Excellent and it appears your service folks are right on point. Proper training appears to be paying off.
Merion Haskins

Report a concern   December 12, 2025 — Rated 10 out of 10 by P.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

We’ll done

Report a concern   December 12, 2025 — Rated 10 out of 10 by A.G. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Quick and timely service

Report a concern   December 12, 2025 — Rated 10 out of 10 by P.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Their service is prompt.

Report a concern   December 12, 2025 — Rated 10 out of 10 by E.J. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Always professional people get in and out quickly. What i don’t like is the 3% fee to use a debit card I that seems to be over the top for an $80 plus oil change ! And it will cost you more in the long run than you will gain ! If I was in the notion to trade I ( I’ve purchased 4 vehicles from your company) I would probably go elsewhere ! But your service dept is good.

Report a concern   December 12, 2025 — Rated 10 out of 10 by K.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I own a 2024 Palisade. It's a lot of value for the price.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Larry Boggs Don Franklin Ford - Service
What do you like about our products and services?

Fast, reliable and accommodating.

Report a concern   December 12, 2025 — Rated 10 out of 10 by B.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service dept. is great! Everyone there is super nice!

Report a concern   December 12, 2025 — Rated 10 out of 10 by L.D. Don Franklin Hardin County Ford Service
What do you like about our products and services?

The items required to fix my vehicle were requisition and received in a timely manner, installed and had my vehicle up & running in a timely manner. The intake peronnel made the process easy for me to get my vehicle back quickly. Thank you!

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Love my Kia Soul. It's small on the outside for parking, but on the inside. It is getting old, but I'm not ready to upgrade yet.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Thomas Akin Don Franklin Ford - Service
What do you like about our products and services?

Love the personal attention and enthusiasm. When you build that on top of competent service technicians, it’s a winning combination.

Report a concern   December 12, 2025 — Rated 10 out of 10 by A.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very nice and courteous!!

Report a concern   December 12, 2025 — Rated 10 out of 10 by D.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The staff was very helpful and extremely polite.

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Had my first service experience and was it was an easy process. Scheduling on line was easy and the reminders were great. Staff were friendly and knowledgeable. Will definitely return for all service needs.

Report a concern   December 12, 2025 — Rated 10 out of 10 by L.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kia’s

Report a concern   December 12, 2025 — Rated 10 out of 10 by K.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Question, why is my Hyundai app showing service past due with 4200 mile on the car and the service department had it in the shop last Friday and said oil change or service at 7500 miles? It was in shop for recall starter wire recall.

Report a concern   December 12, 2025 — Rated 10 out of 10 by R.W. Don Franklin Ford - Service
What do you like about our products and services?

Good service

Report a concern   December 12, 2025 — Rated 10 out of 10 by D.L. Don Franklin Bardstown - Service
What do you like about our products and services?

Very professional personnel and reliable products

Report a concern   December 12, 2025 — Rated 10 out of 10 by Mary Scott Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Honestly I like your service person Jennifer—very customer service oriented I ve brought my car in and she’s helped me the last couple of times

Report a concern   December 12, 2025 — Rated 10 out of 10 by Michael Collins Don Franklin Burkesville Service Department
What do you like about our products and services?

The people who work there

Report a concern   December 12, 2025 — Rated 10 out of 10 by Richard Anderson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Parts are in stock and the work is always professional.

Report a concern   December 12, 2025 — Rated 10 out of 10 by R.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   December 12, 2025 — Rated 10 out of 10 by D.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly, really nice waiting area. From what I see so far, very professional work.

Report a concern   December 12, 2025 — Rated 10 out of 10 by K.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reliability


Privacy Policy