Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 12, 2026 — Rated 10 out of 10 by Christopher Juett Don Franklin Lexington GM Service Department
What do you like about our products and services?

They are dependable and on time and they take care of us
Report a concern   February 12, 2026 — Rated 10 out of 10 by Carol Spears Don Franklin Russell Springs Service
What do you like about our products and services?

I’ve always had good service
Report a concern   February 12, 2026 — Rated 9 out of 10 by M.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The vehicles are long lasting. This one is my 3rd. The service is amazing.

Report a concern   February 12, 2026 — Rated 9 out of 10 by K.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, efficient
Appreciate service

Report a concern   February 12, 2026 — Rated 10 out of 10 by Luann Skinner Don Franklin Somerset KIA Service
What do you like about our products and services?

I love my KIA Telluride. I love the looks and color we got. It is comfortable for short and long rides. It has plenty of room for whatever I have needed to put in it.
The Service department is top notch. I have always been checked in quickly. They ask if I have any questions and tell me when my car will be finished. My car has always been done before the time they gave me.
I would highly recommend Don Franklin KIA to anyone.
Report a concern   February 12, 2026 — Rated 10 out of 10 by Hannah Harden Don Franklin Somerset KIA Sales
What do you like about our products and services?

The entire process was fast and smooth. I got approved when I thought it would be impossible. The people are extremely nice and knowledgeable. I have absolutely nothing negative to say about my experience at Don Franklin Somerset Kia.

Report a concern   February 12, 2026 — Rated 10 out of 10 by A.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Good customer service. Fast and easy way to get warranty service.

Report a concern   February 12, 2026 — Rated 10 out of 10 by A.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Had a great experience! Always very friendly and helpful

Report a concern   February 12, 2026 — Rated 10 out of 10 by T.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Customer service

Report a concern   February 12, 2026 — Rated 10 out of 10 by C.L. Don Franklin Auto
What do you like about our products and services?

I love Nissan vehicles
Report a concern   February 12, 2026 — Rated 10 out of 10 by K.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everyone is extremely accommodating and friendly.

Report a concern   February 12, 2026 — Rated 9 out of 10 by M.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

There is alot to choice from
Report a concern   February 12, 2026 — Rated 10 out of 10 by Mark Morris Don Franklin Ford - Service
What do you like about our products and services?

Prompt and very friendly, wonderful experience.
Report a concern   February 12, 2026 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Dewayne is great, he’s trying really hard to get me in a vehicle and I’m proud he’s my salesman!
Report a concern   February 12, 2026 — Rated 10 out of 10 by F.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is nice and helpful.
Report a concern   February 12, 2026 — Rated 10 out of 10 by A.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is so kind a respectful. They really took their time and was very thorough when inspecting my vehicle and also took their time to explain everything to me.
Report a concern   February 12, 2026 — Rated 10 out of 10 by M.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They listened to my concerns and didn't disregard them. They listened and went above to help me.
Report a concern   February 12, 2026 — Rated 10 out of 10 by J.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great. Always getting us in early and not having to wait. Great service

Report a concern   February 12, 2026 — Rated 10 out of 10 by W.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy to schedule an appointment.Alway friendly
Report a concern   February 12, 2026 — Rated 10 out of 10 by R.C. Don Franklin Bardstown - Service
What do you like about our products and services?

I’m how quickly you get us in
Report a concern   February 12, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

.
Report a concern   February 12, 2026 — Rated 10 out of 10 by R.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick friendly and reliable

Report a concern   February 12, 2026 — Rated 10 out of 10 by Sharona Harmon Don Franklin Campbellsville Service Department
What do you like about our products and services?

Your friendly service
Report a concern   February 12, 2026 — Rated 10 out of 10 by Mindy Chesser Don Franklin Bardstown - Service
What do you like about our products and services?

Great service and excellent care
Report a concern   February 12, 2026 — Rated 9 out of 10 by R.C. Don Franklin Ford - Service
What do you like about our products and services?

One stop shopping!
Report a concern   February 12, 2026 — Rated 10 out of 10 by D.I. Don Franklin Monticello Service
What do you like about our products and services?

Friendly, knowledgeable staff
Report a concern   February 12, 2026 — Rated 10 out of 10 by William Vaught Don Franklin London Ford - Service
What do you like about our products and services?

Lincoln has always taken very good care of us and our Nav. Advisor Jacob has went beyond to help us with everything we need.

Report a concern   February 12, 2026 — Rated 10 out of 10 by Mark Passwater Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, fast, and quaility work keeps me coming back. Easy to deal with and knowing you are being cared for. Gteat job.

Report a concern   February 12, 2026 — Rated 10 out of 10 by D.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Accessibility and convenience

Report a concern   February 12, 2026 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff and availability


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