Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 10, 2026 — Rated 10 out of 10 by Brandy Meyers Don Franklin Monticello Service
What do you like about our products and services?

The staff is friendly, welcoming and knowledgeable

Report a concern   August 10, 2026 — Rated 10 out of 10 by Clara Patterson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We were treated honestly and with respect. The Don Franklin sales people worked to get us the best deal they could. We are very happy.

Report a concern   August 10, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

You’re not sitting for hours on your service, mine is usually oil change and tire rotation and I also like the complimentary car wash. Guys at the front desk are nice and professional. Keep up the good work.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Bonita Shain Don Franklin Bardstown - Service
What do you like about our products and services?

The service department is great. They did everything to help me get my car repaired.

Report a concern   August 10, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Reliable !!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Rick Burke Don Franklin London Ford - Service
What do you like about our products and services?

We’ve only been to the service once so I can’t really give a lot feedback on materials and so forth. But as far as service rendered, it was on time and professional.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Barclay Kirkland Don Franklin Burkesville Service Department
What do you like about our products and services?

Nice people

Report a concern   August 10, 2026 — Rated 10 out of 10 by B.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good looking cars. Good reputation. Salesman very knowledgeable and friendly.

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.L.V. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

No fuss purchase

Report a concern   August 10, 2026 — Rated 10 out of 10 by Donnie Reid Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone was knowledgeable and very friendly. There was a great variety of vehicles to choose from I just really liked Don Franklin Ford. This is the third vehicle I have purchased from them.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Craig Wesley Don Franklin Somerset GM Service Department
What do you like about our products and services?

They’re a great dealership, we will always buy from Don Franklin!

Report a concern   August 10, 2026 — Rated 10 out of 10 by W.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everything has been very reliable

Report a concern   August 10, 2026 — Rated 10 out of 10 by B.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly staff and quick service. Doug in the Glasgow ky service department goes above and beyond to give excellent customer service.

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The car has been in the shop twice but as far as that everything was good

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Easy to schedule services, wonderful employees, fair prices and explanations of what’s going on with your vehicle

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

You try

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.M. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Prairie friendly easy to talk to

Report a concern   August 10, 2026 — Rated 9 out of 10 by P.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

N/A

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.F. Don Franklin London Ford - Service
What do you like about our products and services?

Very cooperative and informed. Pleasure to work with.

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron Abrahamson was my service rider. We were having a problem getting a key fob for my wife’s 2022. Alize just bought her. They were waiting on a new key cutting machine and Ron kept me up-to-date every few days. I called him one day he said hold on just a minute. I think we’ve got things settled. Our phone call got cut off. He had my number and was able to call me back. Took care of setting me an appointment and I couldn’t have asked for better service Dept. from the parts ladies and any your salesman. I had a cordial passing.

Report a concern   August 10, 2026 — Rated 10 out of 10 by R.B. Don Franklin Ford - Service
What do you like about our products and services?

Very efficient and dependable.

Report a concern   August 10, 2026 — Rated 9 out of 10 by Tommy Howard Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Travis and Misty are first class great people to work with

Report a concern   August 10, 2026 — Rated 10 out of 10 by T.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service advisors

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.B. Don Franklin Monticello Service
What do you like about our products and services?

Easy in and out. Great people to deal with

Report a concern   August 10, 2026 — Rated 10 out of 10 by Adam Gilliam Don Franklin London Ford - Service
What do you like about our products and services?

Fast service friendly people

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Customer service has improved in the 6 months %100

Report a concern   August 10, 2026 — Rated 10 out of 10 by R.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast Service

Report a concern   August 10, 2026 — Rated 10 out of 10 by Rebecca Harper Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great service and Mr. Ross Schabom has been one of the best to work with very proud to work with him and you’re amazing team

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The guys helped and were professional


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