Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 5, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Your people give their very best to help customers

Report a concern   June 5, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Not a long wait. People were very helpful answering my questions beyond the actual service.

Report a concern   June 5, 2026 — Rated 10 out of 10 by K.N. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brian Last name removed was very helpful. He helped me find exactly what I wanted.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Marilee Short Don Franklin Bardstown - Service
What do you like about our products and services?

You better NEVER lose Jen…Many of my friends rave about her also

Report a concern   June 5, 2026 — Rated 10 out of 10 by Caleb Vaughn Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and affordable

Report a concern   June 5, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is nice and very helpful.Always get the job done on my vehicle in a good time.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Sierra Jones Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick, friendly, and always efficient

Report a concern   June 5, 2026 — Rated 9 out of 10 by L.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick service

Report a concern   June 5, 2026 — Rated 10 out of 10 by P.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very good service and caring staff

Report a concern   June 5, 2026 — Rated 10 out of 10 by S.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The guys are super nice and try’s to help out in each and every way they can

Report a concern   June 5, 2026 — Rated 10 out of 10 by William Scott Jr. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate the fact that you can be very accommodating. I like Chris. The manager called me this morning to check up. I think the service department section.

Yes, for the sales department, they have a lot to be criticized. I’ve never been happy with the deal. This mainly has to do with the upsell after I had decided what I wanted. I feel like I wasted $6000 because the salesman scared me. I won’t be buying another car for Dan Franklin.

Report a concern   June 5, 2026 — Rated 10 out of 10 by K.C. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and quick oil changes

Report a concern   June 5, 2026 — Rated 9 out of 10 by I.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

It was ok visit

Report a concern   June 5, 2026 — Rated 10 out of 10 by Steve Brooms Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and easy to get service completed on my Kia. Thank you for the great service!

Report a concern   June 5, 2026 — Rated 10 out of 10 by Greg Clark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

High quality and professional!

Report a concern   June 5, 2026 — Rated 10 out of 10 by S.B. Don Franklin Russell Springs Service
What do you like about our products and services?

They are always nice and efficient

Report a concern   June 5, 2026 — Rated 10 out of 10 by P.C. Don Franklin London Ford - Service
What do you like about our products and services?

Good timely fashion

Report a concern   June 5, 2026 — Rated 10 out of 10 by E.L. Don Franklin Russell Springs Service
What do you like about our products and services?

We’re nice and friendly

Report a concern   June 5, 2026 — Rated 10 out of 10 by Tom Paxton Don Franklin Russell Springs Service
What do you like about our products and services?

Everything!

Report a concern   June 5, 2026 — Rated 9 out of 10 by T.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff

Report a concern   June 5, 2026 — Rated 10 out of 10 by Dana Keisker Don Franklin Columbia Nissan Service
What do you like about our products and services?

I absolutely love my Pathfinder! The service is hands down the best we have received from any car dealer. If we need to buy another vehicle it will be from a Don Franklin store

Report a concern   June 5, 2026 — Rated 10 out of 10 by Denise Grissom Don Franklin Columbia Nissan Service
What do you like about our products and services?

Very friendly

Report a concern   June 5, 2026 — Rated 10 out of 10 by Ronnie Holt Don Franklin Columbia Nissan Service
What do you like about our products and services?

Fairly priced, efficient service

Report a concern   June 5, 2026 — Rated 10 out of 10 by S.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

fast service

Report a concern   June 5, 2026 — Rated 10 out of 10 by R.T. Don Franklin Monticello Service
What do you like about our products and services?

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Everyone is very friendly and helpful.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Jay Mc Shurley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I dropped a vehcile off which was leaking fluid. After a quick inspection it was determined that the oil filter was loose. The repair was made quickly along with other recommended servicing on the same date. I am pleased with everything.

Report a concern   June 5, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stanley was a great salesman, explained everything, listened to our needs/wants and put us in the vehicle we wanted. Will recommend Stanley & Kia to anyone in need of a vehicle.

Report a concern   June 5, 2026 — Rated 9 out of 10 by D.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Speed, friendly response, car wash!

Report a concern   June 5, 2026 — Rated 10 out of 10 by Amy Edelen Don Franklin Bardstown - Service
What do you like about our products and services?

Always fast & friendly!! :-)

Report a concern   June 4, 2026 — Rated 10 out of 10 by R.D. Don Franklin Burkesville Sales
What do you like about our products and services?

Your sales team is very professional and knowledgeable about your products. They went above and beyond to make the best deal possible


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