Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 11, 2026 — Rated 10 out of 10 by P.J. Don Franklin Monticello Service
What do you like about our products and services?

Always professional friendly helpful

Report a concern   April 11, 2026 — Rated 10 out of 10 by Elanor Sims Don Franklin Somerset GM Service Department
What do you like about our products and services?

We were treated kind and they answered all our questions. The service manager was helpful

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.Y. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Willingness to help the customer

Report a concern   April 11, 2026 — Rated 10 out of 10 by T.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice staff

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The sales rep and two ladies answering calls were fantastic. Send the men home. They stand around and scratch their balls.

Report a concern   April 11, 2026 — Rated 10 out of 10 by E.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The salesmen and ladies are wonderful. I have had two Hyundai’s and I will not go back to another make or model. Chris MacBeth is a top notch salesman and he has always been a reliable salesman and goes above and beyond to help find what we are looking for.

Report a concern   April 11, 2026 — Rated 10 out of 10 by William Turbyfill Don Franklin Somerset KIA Sales
What do you like about our products and services?

Was great we have already gave Ryan Sutherland name to people to buy vehicles

Report a concern   April 11, 2026 — Rated 10 out of 10 by L.C. Don Franklin Monticello Service
What do you like about our products and services?

The service department at Don Franklin in Monticello is always welcoming and friendly. They are knowledgeable and helpful.

Report a concern   April 11, 2026 — Rated 10 out of 10 by T.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Seth Price was great to work with! I told him exactly what I needed in a car and what I would love to have and he made it happen. He didn’t keep me there for hours, I told him exactly where I was at financially and he worked the best deal possible very close to what I was asking for. I am very appreciative of him and I would recommend him to anyone who asked me.

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Fantastic service! Things could not have went better or smoother for the purchase of my new truck. This means a lot coming from a Finance Manager that works for another dealership. Big thanks to Noah!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Elizabeth Clem Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The hard work, determination and die diligence I received from every single employer of Don Franklin

Report a concern   April 11, 2026 — Rated 10 out of 10 by Reiner Legaspi Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Competency of the general manager and salesman Dusty

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.M. Don Franklin Burkesville Sales
What do you like about our products and services?

A great selection of vehicles and friendly helpful staff.

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

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Report a concern   April 11, 2026 — Rated 10 out of 10 by G.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great people. Work there. Feast and efficient service thank you

Report a concern   April 11, 2026 — Rated 10 out of 10 by Melissa Justus Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent service

Report a concern   April 11, 2026 — Rated 10 out of 10 by P.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very easy to get an appointment

Report a concern   April 11, 2026 — Rated 10 out of 10 by W.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick & friendly

Report a concern   April 11, 2026 — Rated 10 out of 10 by Virgil Reynolds Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional and friendly service. Very fast and thorough. The service crew is top notch!

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.G. Don Franklin Auto
What do you like about our products and services?

Brent McCloud, the sales representative, and all the staff were patient, helpful, and excellent throughout the process of buying a car. In the end, I think it was a fair deal. Based on my experience, I would definitely recommend them.

Report a concern   April 11, 2026 — Rated 9 out of 10 by B.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fairly quick service, helped me out when my key fob failed.

Report a concern   April 11, 2026 — Rated 10 out of 10 by K.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great people and great service

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.F.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department is very efficient and the waiting area is clean and very accommodating.

Report a concern   April 11, 2026 — Rated 10 out of 10 by T.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good customer service

Report a concern   April 11, 2026 — Rated 10 out of 10 by Tasha Loudin Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly, informative, clean waiting area and was quick servicing my vehicle

Report a concern   April 10, 2026 — Rated 10 out of 10 by Robert Atwell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was quick and efficient. Service needs were sent by email to allow for timely decisions. Well done team! Thanks!

Report a concern   April 10, 2026 — Rated 10 out of 10 by R.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice easy and friendly

Report a concern   April 10, 2026 — Rated 10 out of 10 by Eric Maher Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent service!

Report a concern   April 10, 2026 — Rated 10 out of 10 by J.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Jacob McKinley... what a stud!

Report a concern   April 10, 2026 — Rated 10 out of 10 by N.D. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Devin was fantastic to work with as always. Amazing service and I will continue to work with him in the future.


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