Customer Testimonials
Speedy service, great customer service!!!
Kind and knowledgeable staff always going above and beyond to help
Every thing
Always nice and so helpful! Great prices and great services!
Great customer service and service members!!!
Everything is good
Great people to deal with quick service
Very good service. I traded in my van for an explorer and they made the process so simple and quick. 10 out of 10 recommend. My sales rep Gauge was knowledgeable and helped me through it all.
Just good folks trying to do the right thing to help the customer.
Quick service
Got in right away. Very good experience!
Fast service. Nice people who are there for your best interest.
Ford loyalist!!
Fast friendly service
Friendly and quick
Friendly people and fast service. Ease of scheduling appointments.
Always feel like you tell me the truth about my vehicle
The people. The quality of interaction.
Waiting on service to be done is sometimes not too pleasant - Don Franklin Hyundai service has a really nice area for customers to wait, it's clean, not noisy, spacious. They kept me informed, gave service options and price breakdowns. Plus it's close to my home. I'll definitely bring my car back for service!
Always good service
Everyone was so helpful and helped find the car we wanted.
Helpful and usually quick
Prompt service and support. This is my second vehicle that I have bought from Don Franklin Kia.
My first vehicle purchase there was a 2021 Kia Rio and I truly liked the car. It was reliable and I had no major issues during the four years that I drove it. I recently purchased a 2025 K4. So far I like the way it drives and the gas mileage seems good. The main reason that I have chosen to stay with your company is because of the wonderful customer service and one particular salesman. He is awesome and deserves recognition for his hard work. Customer service and kindness goes a long way. Reputation is important so keep up the good work.
Good
The vehicle we were looking for.
Great service every time
Great
Don Franklin in Campbellsville is the #1 car dealership and service center in this area. Their service department is friendly, experienced and will get you on the road quickly!
I felt comfortable when buying my most recent vehicle, I didn’t feel like I was being taken advantage of.. everyone was so nice and helpful

Good clean. Helpful friendly people.