Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 13, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your excellent job and maintenance in my car and customer service.
Report a concern   April 13, 2026 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and it didn’t take long!
Report a concern   April 13, 2026 — Rated 10 out of 10 by Virginia Friar Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Gentleman behind the enteric counter was nothing but nice and courteous. He didn’t try to push a service we didn’t need on us
Report a concern   April 13, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly employees. Answer questions that you have. Scheduling appointments for oil changes has been very easy.
Report a concern   April 13, 2026 — Rated 10 out of 10 by D.H. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Shipped a truck down to Etown from Corbin for me to look at. Very nice clean vehicle.

Report a concern   April 13, 2026 — Rated 10 out of 10 by Lincoln Barnard Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jon Wagers is EXCELLENT. Professional staff all around. They are not pushy like many dealerships. Worth the 2 hour trip.

Report a concern   April 13, 2026 — Rated 10 out of 10 by R.O. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Salesman and finance personnel were very easy and knowledgeable

Report a concern   April 13, 2026 — Rated 10 out of 10 by Deborah Combs Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Very nice and caring to the customers.

Report a concern   April 13, 2026 — Rated 10 out of 10 by Ernie Hassler Don Franklin Monticello Sales
What do you like about our products and services?

Ease of transaction!
Report a concern   April 13, 2026 — Rated 10 out of 10 by W.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love

Report a concern   April 13, 2026 — Rated 10 out of 10 by J.T. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Honesty, straight foward attitude, no pushing. Very friendly staff. Lew is the best.
Report a concern   April 13, 2026 — Rated 10 out of 10 by Michael Trett Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Had a van and a great salesman
Report a concern   April 13, 2026 — Rated 10 out of 10 by Jamie Churchill Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service

Report a concern   April 13, 2026 — Rated 10 out of 10 by Timmy Bruner Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Nice place to buy a used car from. Gauge took very good care of us.
Report a concern   April 13, 2026 — Rated 9 out of 10 by K.A. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I think it is a good product and sales staff very friendly and knowledgeable

Report a concern   April 13, 2026 — Rated 10 out of 10 by James Ballard Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I liked the honesty and hometown feel of your dealership. Travis went above and beyond to help us.

Report a concern   April 13, 2026 — Rated 10 out of 10 by M.D. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Quick and easy

Report a concern   April 13, 2026 — Rated 10 out of 10 by Sherry Davis Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I feel I get the best deals when buying from Don Franklins in Somerset.
Report a concern   April 13, 2026 — Rated 10 out of 10 by R.H. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Honesty
Report a concern   April 13, 2026 — Rated 10 out of 10 by Josiah Hale Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everything went well from walking in and talking to a salesman to purchasing the vehicle. Huge thanks

Report a concern   April 13, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

We like the facility and the employees that are so kind and helpful.
Report a concern   April 13, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Everything.
Report a concern   April 13, 2026 — Rated 10 out of 10 by Deanna Hunt Don Franklin Campbellsville Service Department
What do you like about our products and services?

We were going on vacation and last minute decided we needed to take my vehicle. They helped me out and got my oil changed early that morning! They are always nice and easy to work with.

Report a concern   April 13, 2026 — Rated 10 out of 10 by Rodney Neighbors Don Franklin London Ford - Service
What do you like about our products and services?

Every employee that I have encountered there has been awesome. Thanks

Report a concern   April 13, 2026 — Rated 10 out of 10 by Kyle Hensley Don Franklin Campbellsville Service Department
What do you like about our products and services?

I really like the people. The explanation of what is being done. The class and friendly demeanor they use
Report a concern   April 12, 2026 — Rated 10 out of 10 by K.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast efficient, and fixed my issue love my Toyota

Report a concern   April 12, 2026 — Rated 10 out of 10 by D.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Your customer service is awesome. And your products are great I have purchased for vehicles from you all and have been totally minus oh no goodsatisfied
Report a concern   April 12, 2026 — Rated 10 out of 10 by V.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

People are really nice and helpful. Nice area to wait on service to be done.

Report a concern   April 12, 2026 — Rated 9 out of 10 by Donald Needham Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and easy
Report a concern   April 12, 2026 — Rated 10 out of 10 by Cindy Hail Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always great customer service!! Very nice always!!

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