Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast courteous friendly

Report a concern   August 10, 2026 — Rated 10 out of 10 by T.H. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Extremely friendly service from all staff especially my sales person So who got me a great deal

Report a concern   August 10, 2026 — Rated 10 out of 10 by Debra Burris Don Franklin Campbellsville Service Department
What do you like about our products and services?

Products are great.
Great service, everyone friendly. And helpful to customers.

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service the amazing staff and the beautiful location.

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very nice and friendly staff.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Barbara Wesley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service!’ Very efficient and very prompt!! Very courteous! Highly recommend

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.D. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Jill did a wonderful job educating us on the Nissan options and put together a great deal on a Rogue. We just decided to go with another vehicle. If we were in the market for a Nissan again, we’d definitely come to Jill at Don Franklin

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I was pleased with my experience at Don Franklin, they were so wonderful to work with and brought my car to me

Report a concern   August 10, 2026 — Rated 10 out of 10 by E.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Excellent

Report a concern   August 10, 2026 — Rated 10 out of 10 by Chesney Mills Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything and the salesman was very helpful

Report a concern   August 10, 2026 — Rated 10 out of 10 by Lisa Matthews Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease of making an appointment. Service wait is desirable.

Report a concern   August 10, 2026 — Rated 10 out of 10 by K.G. Don Franklin Ford - Service
What do you like about our products and services?

good work. easy to work with.

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Prompt service, explain the car service very effectively.

Report a concern   August 10, 2026 — Rated 10 out of 10 by W.C. Don Franklin Monticello Service
What do you like about our products and services?

They are great they are very helpful.

Report a concern   August 10, 2026 — Rated 10 out of 10 by T.P. Don Franklin Ford - Service
What do you like about our products and services?

Services were good

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.S.W. Don Franklin Russell Springs Service
What do you like about our products and services?

The service team is always so friendly and helpful

Report a concern   August 10, 2026 — Rated 10 out of 10 by T.F. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Gave me a fair trade in and easy to work with. Only complaint would be your detailing dept. They were cleaning it as I got there, the inside was still full of dirt and sand, then they took it back to clean it again and nothing changed except they cleaned the outside again and finally got the trash out of the truck bed. It took me 3 hours to get the inside clean after 2 attempts by them. Sales team was great though. I believe I worked with Gavin Steele, I would recommend him to anyone, great guy to deal with.

Report a concern   August 10, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service

Report a concern   August 10, 2026 — Rated 10 out of 10 by B.M. Don Franklin Ford - Service
What do you like about our products and services?

We appreciate your attentiveness concerning what we like and listened to our needs, when trading vehicles.
You are always there, ready to help us with any issues we might encounter.
Thank you for your service!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Elizabeth Nalley Don Franklin Campbellsville Service Department
What do you like about our products and services?

Services are fine in a timely manner. The guys at the desk are absolutely wonderful to work with . Very friendly and well mannered . I would give them a 10.

Report a concern   August 10, 2026 — Rated 10 out of 10 by K.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Being able to drop off early

Report a concern   August 10, 2026 — Rated 10 out of 10 by G.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Always liked the ford automobiles

Report a concern   August 10, 2026 — Rated 10 out of 10 by Kyle Hensley Don Franklin Campbellsville Service Department
What do you like about our products and services?

I have been dealing with Din Franklin Campbellsville service department for several years. Always very thorough and friendly. I have complete trust taking my vehicles to them

Report a concern   August 10, 2026 — Rated 9 out of 10 by Danielle Kinnett Don Franklin Somerset GM Service Department
What do you like about our products and services?

The customer service technicians are so friendly and informative of what service needs to be done.

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.L. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Quick service, friendly and helpful employees,

Report a concern   August 10, 2026 — Rated 10 out of 10 by Patricia Genet Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything is very efficient from the time you walk in the door and are greeted by a service department representative to the time you pick up your car. Any service that is required is explained to you.

My car was returned to me, newly washed. I continue to be very impressed with Don Franklin-Nissan. Thank you.

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.K. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The great dependable service

Report a concern   August 10, 2026 — Rated 10 out of 10 by R.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

quick and prompt

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Ease of getting an appointment

Report a concern   August 10, 2026 — Rated 10 out of 10 by G.R. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Max Watson was upfront about everything and honest about what the payments would be and didn't keep us there all day our visit was very pleasant


Privacy Policy