Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 12, 2026 — Rated 10 out of 10 by J.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Transparency on what is being done, or required. Efficient service

Report a concern   October 12, 2026 — Rated 10 out of 10 by J.M. Don Franklin Nicholasville Hyundai - Service
What do you like about our products and services?

Fast service everything was explained and the prices was very reasonable.

Report a concern   October 12, 2026 — Rated 10 out of 10 by C.G. Don Franklin Russell Springs Service
What do you like about our products and services?

It was convenient and frictionless.

Report a concern   October 12, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Professional

Report a concern   October 12, 2026 — Rated 10 out of 10 by F.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service. Fast friendly and affordable. Great job guys

Report a concern   October 12, 2026 — Rated 10 out of 10 by L.A. Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly and efficient service staff, clean facility.

Report a concern   October 12, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Customer Service

Report a concern   October 11, 2026 — Rated 10 out of 10 by Carol Miller Don Franklin Ford - Service
What do you like about our products and services?

Very fine associates. I enjoy business with Don Franklin Fords. Always accommodating

Report a concern   October 11, 2026 — Rated 10 out of 10 by L.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

We were pleased with the service (oil change and tire rotation). The service person was very courteous and helpful.

Report a concern   October 11, 2026 — Rated 10 out of 10 by E.G. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Good Salesforce

Report a concern   October 11, 2026 — Rated 10 out of 10 by A.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Love the service department kind and courteous…..

Report a concern   October 11, 2026 — Rated 10 out of 10 by P.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service

Report a concern   October 11, 2026 — Rated 10 out of 10 by Brenda Young Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

I really like the warranty package they offer once you get in with finance. Everyone is so friendly and helps you find what you're looking for within your budget. My sales person was Chuck Young and he truly helped me find the SUV I wanted...

Report a concern   October 11, 2026 — Rated 10 out of 10 by Ken Sargent Don Franklin London Ford - Service
What do you like about our products and services?

Great service everything went well ....great people to deal with..

Report a concern   October 11, 2026 — Rated 10 out of 10 by J.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great new facility and service didn’t take long.

Report a concern   October 11, 2026 — Rated 10 out of 10 by H.E. Don Franklin Russell Springs Service
What do you like about our products and services?

I like your service

Report a concern   October 11, 2026 — Rated 10 out of 10 by William Davis Don Franklin Ford - Service
What do you like about our products and services?

Transparency in communication is key to a successful business relationship! This is what I get out of service! Thank you!

Report a concern   October 11, 2026 — Rated 10 out of 10 by D.F. Don Franklin Burkesville Service Department
What do you like about our products and services?

Everything service good and got in on the appointment time

Report a concern   October 11, 2026 — Rated 10 out of 10 by Steven Parker Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very friendly courteous informed and no pressure.

Report a concern   October 11, 2026 — Rated 9 out of 10 by Linda Crutchfield Don Franklin London Ford - Service
What do you like about our products and services?

Professional and helpful staff

Report a concern   October 11, 2026 — Rated 10 out of 10 by Barbara Crew Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service

Report a concern   October 11, 2026 — Rated 10 out of 10 by M.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very knowledgeable about the job, very courteous highly recommend plus the coffee was good 👍

Report a concern   October 10, 2026 — Rated 9 out of 10 by M.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I've used the service department several times, and they are always friendly. My last oil and filter change took about 35 minutes, which was rather quick with all the other vehicles they were working on.

Report a concern   October 10, 2026 — Rated 10 out of 10 by J.U. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

All ways good and friendly

Report a concern   October 10, 2026 — Rated 10 out of 10 by Tom Dixon Don Franklin Burkesville Service Department
What do you like about our products and services?

The guys made a special effort to service my vehicle when they were very busy. I explained that I was leaving soon for a long trip and needed the work done that day. They made it happen. I wouldn’t go anywhere else for service on my Trail Boss.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Ramona Luttrell Don Franklin Russell Springs Service
What do you like about our products and services?

Always easy to work with scheduling getting parts working you in providing good service. Nice employees.

Report a concern   October 10, 2026 — Rated 10 out of 10 by M.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Staff are nice and service is good.

Report a concern   October 10, 2026 — Rated 10 out of 10 by L.N. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Knowledgeable

Report a concern   October 10, 2026 — Rated 10 out of 10 by F.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt, courteous, and professional. I was very satisfied with the way my questions and concerns were addressed.

Report a concern   October 10, 2026 — Rated 10 out of 10 by John Withers Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service we receive is awesome everyone is very nice and helpful they really go out of their way to make sure everything is done to your satisfaction. Would highly recommend Don Franklin Nissan.


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