Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 8, 2026 — Rated 10 out of 10 by V.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

great service and comfortable customer waiting room.

Report a concern   June 8, 2026 — Rated 10 out of 10 by G.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The people who work on my vehicle are excellent especially the guys who check us in and oversee the maintenance process.

Report a concern   June 7, 2026 — Rated 10 out of 10 by W.F. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Everyone was super nice, honest, and work fast and hard to get me my new car

Report a concern   June 7, 2026 — Rated 10 out of 10 by David Deering Don Franklin Auto
What do you like about our products and services?

I get treated with the up most respect from everyone that works there and most of them are friends of mine .i wont go anywhere else for service o r a vehicle.

Report a concern   June 7, 2026 — Rated 10 out of 10 by Davy Bingham Don Franklin Monticello Service
What do you like about our products and services?

Staff is very friendly and helpful.

Report a concern   June 7, 2026 — Rated 10 out of 10 by Joseph Decker Don Franklin CDJRF Sales Department
What do you like about our products and services?

Top of the line products and friendly professional services

Report a concern   June 7, 2026 — Rated 10 out of 10 by V.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and professional

Report a concern   June 7, 2026 — Rated 10 out of 10 by F.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always great and prompt service with Jenifer Dailey

Report a concern   June 7, 2026 — Rated 10 out of 10 by T.P. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Service on my truck went great thanks.

Report a concern   June 7, 2026 — Rated 10 out of 10 by Rita Howard Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Harley was a great salesman and easy to work with. Very helpful!!

Report a concern   June 7, 2026 — Rated 10 out of 10 by T.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The staff is amazing!

Report a concern   June 6, 2026 — Rated 10 out of 10 by William Francis Don Franklin Monticello Service
What do you like about our products and services?

Quality professional services at the absolute best prices

Report a concern   June 6, 2026 — Rated 10 out of 10 by M.F. Don Franklin Monticello Sales
What do you like about our products and services?

Friendly and knowledgeable staff

Report a concern   June 6, 2026 — Rated 10 out of 10 by W.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It was quick

Report a concern   June 6, 2026 — Rated 10 out of 10 by Gary Wise Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good all around people to deal with. Always pleased when I leave. Thanks!

Report a concern   June 6, 2026 — Rated 10 out of 10 by J.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

They done a great job putting it all back together. The GRAND WAGONER sticker on the side was black but the other side is chrome and the side mirror was scratched up pretty bad. The manager said he would order a new cover for the side mirror and a new cover for the side mirror. The two problems will be corrected according to the manager. He said he would mail me the 2 parts when they come in, I agreed. Other than that they done a great job with the rest of it.

Report a concern   June 6, 2026 — Rated 10 out of 10 by D.K. Don Franklin Campbellsville Service Department
What do you like about our products and services?

friendly workers and service time is fast!

Report a concern   June 6, 2026 — Rated 10 out of 10 by A.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

great experience

Report a concern   June 6, 2026 — Rated 10 out of 10 by G.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Easy to make an appointment and friendly staff

Report a concern   June 6, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly up dates

Report a concern   June 6, 2026 — Rated 10 out of 10 by Ralph Duron Don Franklin Lexington GM Service Department
What do you like about our products and services?

Don Franklin is SUPER!!!

Report a concern   June 6, 2026 — Rated 10 out of 10 by P.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The vehicles are great quality!
My salesman was awesome!!

Report a concern   June 6, 2026 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and knowledgeable staff who listen to you and don’t oversell

Report a concern   June 6, 2026 — Rated 10 out of 10 by M.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Everything I can’t name a specific

Report a concern   June 6, 2026 — Rated 10 out of 10 by A.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

It was fast I needed a oil change and oil filter the don Franklin coupons I received in the mail helped alot . Thank you for that and the guys that waited on me was very helpful.

Report a concern   June 6, 2026 — Rated 9 out of 10 by S.J. Don Franklin Ford - Service
What do you like about our products and services?

Fast, friendly service. Nice facility.

Report a concern   June 6, 2026 — Rated 10 out of 10 by P.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Happy with purchase & services.

Report a concern   June 6, 2026 — Rated 10 out of 10 by S.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Cost effective and knowledgeable friendly staff

Report a concern   June 6, 2026 — Rated 9 out of 10 by M.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy check in. Courteous staff.

Report a concern   June 6, 2026 — Rated 10 out of 10 by Jolene Pound Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I love how you guys warranty certain vehicles for 10 years with oil changes. The guy who helped me named Adam was amazing. He went out to the car and gave the good, bad and ugly of the vehicle I was interested in. He brought some paint issues on the Lincoln Navigator to the owner and they sent it to the shop to get the rear bumper fixed whether I bought the car or not bc they hold their standards high.


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