Customer Testimonials
Leanna is the absolute bomb.com! She provides such great service it will knock your socks off! Someone give this lady a raise!
Friendly prompt excellent service
The sales people are very courteous and they don’t try to force anything on you. I definitely will visit a Franklin dealership when I get ready to trade. Merry Christmas
Excellent service department and technicians. Service manager Jen was extremely knowledgeable and helpful. Don Franklin Bardstown will always be my number one priority to have any work/service done on my 2016 Chevy 3500 dually diesel.
Good staff Fair priced, good communication
Friendly staff and knowledgeable,
Quick service
I don’t have to wait long when I have an appointment.
You schedule on a very fast speed and very nice to the customers
when we call and talk with Catarina she always makes time to see us and assist us greets us with a smile and always a few funnies Mr Steve is also very accommodating and all the gentleman that greet us and open doors for us are truly amazing
Stand behind your products and principles.
Quick friendly service that answers all questions
Quick and timely
Excellent follow up from Webb request. The car was ready when I got there. People knew me the manager and the sales person. Demetrious were very respectful.
I can’t say that was the case at some of the other dealers that I visited.
Happy with service
I really LOVED my salesman Scotty Young. He made my experience awesome. He made sure there was no pressure on me and told me that I could back out at anytime. I really liked how respectful he was to me and my family. Even though I didn’t purchase a car from him I would go back to him when the time is right! I 10/10 recommend going to Don Franklin in Burkesville because they treat you like family.
It’s all very good
Friendly and they do good work
Honest friendly and kept me informed of the progress
Well told me they had a hardtop and it was a cloth. Top had to go by and see for myself case closed
I worked with Chad in the service center.
He was friendly, informative about my car, and very efficient. He called me about 30 minutes before my car was ready to be picked up. I liked that!
I have only used the Service Department! I will absolutely buy my next vehicle there. Dan in Service has been amazing.
Fast and efficient service. Thanks
Timely service
I was able to get in for service so quick. Same day actually which I would never expect but was so nice. Everyone was so friendly and accommodating.
Friendly staff, prompt service, night key drop box
GMC cars are the best ! Don Franklin is the place to get your next GMC vehicle- you will be treated great.
You get us in quickly, and do the service as quickly as possible.
All
The convenience of the location and the speed of the service