Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 14, 2026 — Rated 10 out of 10 by D.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Nice vehicles friendly people service could be better

Report a concern   February 14, 2026 — Rated 9 out of 10 by Jorja Malicote Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

the car buying experience was made easy and seamless thanks to the salesman

Report a concern   February 14, 2026 — Rated 10 out of 10 by John Groves Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff that values my time.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Ralph Hawkins Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Very professional no pressure felt good about the price,the people I dealt with and the integrity of the vehicle.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Eric Ricketts Don Franklin Bardstown - Service
What do you like about our products and services?

Gave me upfront quote. And kept In the loop while waiting on it

Report a concern   February 14, 2026 — Rated 10 out of 10 by Stevie Wheat Don Franklin Auto
What do you like about our products and services?

Peggy worked extremely hard and quickly to satisfy our needs. She was very knowledgeable as well. Good job

Report a concern   February 14, 2026 — Rated 10 out of 10 by A.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Hyundai vehicles are reliable. We have purchased 3

Report a concern   February 14, 2026 — Rated 10 out of 10 by A.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

You check everything without even asking and give prices for each item. Customer very honest about everything!

Report a concern   February 14, 2026 — Rated 10 out of 10 by F.L. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Very professional, considering of my time. Took the time to explain everything about my car purchase . My 2nd car purchase with the company. Tried to make sure I would be happy about my purchase. Went out of the way to make sure i would be a happy customer .

Report a concern   February 14, 2026 — Rated 10 out of 10 by R.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Comfort and affordability and good service

Report a concern   February 14, 2026 — Rated 10 out of 10 by Fred Tarter Don Franklin Russell Springs Service
What do you like about our products and services?

Blake Miller is a great salesman to deal with. Honest , polite , respectful and prompt no hassle experience for the second time . I’ll be back again.

Report a concern   February 14, 2026 — Rated 10 out of 10 by B.F. Don Franklin London Ford - Service
What do you like about our products and services?

Everything was so quick and easy

Report a concern   February 14, 2026 — Rated 10 out of 10 by C.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always helpful no matter why we are in your dealership

Report a concern   February 14, 2026 — Rated 10 out of 10 by Johnathan Shelton Don Franklin Monticello Service
What do you like about our products and services?

Everyone is really nice and helpful and my vehicle was ready in a matter of minutes! I also thought the price was really fair!

Report a concern   February 14, 2026 — Rated 10 out of 10 by B.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service technicians were very nice and informal

Report a concern   February 14, 2026 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficiency and cost effectiveness

Report a concern   February 14, 2026 — Rated 10 out of 10 by L.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The service department is very friendly and accommodating.

Report a concern   February 14, 2026 — Rated 10 out of 10 by K.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

I have had a very good experience since the first time walked in there they were all friendly and helpful. And always ask if I need anything

Report a concern   February 14, 2026 — Rated 10 out of 10 by K.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I thought you were quick and professional... very friendly staff...I will definitely bring my car back the next time I needed it serviced.

Report a concern   February 14, 2026 — Rated 10 out of 10 by D.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Gavin was great! He was knowledgeable and helpful!

Report a concern   February 14, 2026 — Rated 9 out of 10 by W.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

No hassle and prompt service.

Report a concern   February 14, 2026 — Rated 10 out of 10 by K.L. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Great service every time

Report a concern   February 14, 2026 — Rated 10 out of 10 by Danny Offutt Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Jacob in service was very helpful and friendly did a great job!

Report a concern   February 14, 2026 — Rated 10 out of 10 by J.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Good service department

Report a concern   February 14, 2026 — Rated 10 out of 10 by M.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good service

Report a concern   February 14, 2026 — Rated 10 out of 10 by Jason Coffey Don Franklin Ford - Service
What do you like about our products and services?

The Columbia location was great. They got me in and out quick and the guy was very nice.

Report a concern   February 14, 2026 — Rated 10 out of 10 by S.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve never had a problem

Report a concern   February 14, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very accommodating

Report a concern   February 14, 2026 — Rated 10 out of 10 by G.S. Don Franklin London Ford - Service
What do you like about our products and services?

Always easy to get appointments,always pleased with the service. Great place.

Report a concern   February 14, 2026 — Rated 10 out of 10 by D.J. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Good prices


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