Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 18, 2026 — Rated 10 out of 10 by K.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thorough inspection

Report a concern   April 18, 2026 — Rated 10 out of 10 by Wilma Vaught Don Franklin Somerset KIA Sales
What do you like about our products and services?

It's all good

Report a concern   April 18, 2026 — Rated 9 out of 10 by Jimmy McWhorter Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

We have bought several vehicles from Ross at the Columbia location. He is always attentive to questions and concerns we have. He pays attention to what is important to our needs, and he works well with his team to make the transactions go smoothly and quickly.

Report a concern   April 17, 2026 — Rated 10 out of 10 by A.W. Don Franklin Burkesville Service Department
What do you like about our products and services?

It has worked well for me

Report a concern   April 17, 2026 — Rated 10 out of 10 by Andrea Reynolds Don Franklin Somerset KIA Service
What do you like about our products and services?

Love this place. Always friendly and fast!

Report a concern   April 17, 2026 — Rated 10 out of 10 by D.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Dawn Musick was very good and expedited my service while we waited.

Report a concern   April 17, 2026 — Rated 10 out of 10 by C.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone was friendly, competent and prompt.

Report a concern   April 17, 2026 — Rated 10 out of 10 by W.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

They changed my oil & rotated my tires.Then found out about a recall on something & fixed it while I was there.

Report a concern   April 17, 2026 — Rated 10 out of 10 by C.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They did a wonderful job. I wasn't pressured and they genuinely tried to meet my expectations. I definitely recommend these fine folks.

Report a concern   April 16, 2026 — Rated 10 out of 10 by H.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great friendly and professional service. Staff is quick to serve and make the consumer comfortable.

Report a concern   April 16, 2026 — Rated 10 out of 10 by Robert Costanzo Don Franklin Bardstown - Service
What do you like about our products and services?

Keep us informant of the repairs to our vehicle got the repairs done in a reasonable time and keep informed on the progress

Report a concern   April 16, 2026 — Rated 10 out of 10 by C.G.J. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly, knowledgeable, and helpful staff.

Report a concern   April 16, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is quality and very friendly and professional staff

Report a concern   April 16, 2026 — Rated 10 out of 10 by S.V. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very respectful and knowledgeable business

Report a concern   April 16, 2026 — Rated 10 out of 10 by L.P. Don Franklin Monticello Service
What do you like about our products and services?

Love my jeep good product.

Report a concern   April 16, 2026 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

service was quick and hassle free

Report a concern   April 16, 2026 — Rated 10 out of 10 by D.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Good service and nice people to work with

Report a concern   April 16, 2026 — Rated 10 out of 10 by C.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent customer service!

Report a concern   April 16, 2026 — Rated 9 out of 10 by Christine Burnham Don Franklin Bardstown - Service
What do you like about our products and services?

Very polite. Quick service. Answers all questions.

Report a concern   April 16, 2026 — Rated 10 out of 10 by V.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

This oil change was quick and efficient. Good advice about tires. Waiting area much improved since my last visit.

Report a concern   April 16, 2026 — Rated 10 out of 10 by N.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The service department does an excellent job.

Report a concern   April 16, 2026 — Rated 10 out of 10 by D.N. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Reliable

Report a concern   April 16, 2026 — Rated 10 out of 10 by Donny Wells Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service and friendly people

Report a concern   April 16, 2026 — Rated 10 out of 10 by P.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The employees are very friendly and knowledgeable!

Report a concern   April 16, 2026 — Rated 10 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Efficiency and communication of issues

Report a concern   April 16, 2026 — Rated 10 out of 10 by Courtney Heim Don Franklin Columbia Nissan Service
What do you like about our products and services?

The sales associate, Blaine, was very nice and helpful in my buying experience! They handled a small issue that came up in the buying process proficiently :). I will look to them with future purchases!

Report a concern   April 16, 2026 — Rated 10 out of 10 by R.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Professional and courtesy driven!

Report a concern   April 16, 2026 — Rated 9 out of 10 by A.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Customer service courteous and explains good.

Report a concern   April 16, 2026 — Rated 10 out of 10 by T.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very knowledgeable and friendly staff.

Report a concern   April 16, 2026 — Rated 10 out of 10 by Cameron Peterson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone treats me like Family even after I left from working there. Great place!


Privacy Policy