Customer Testimonials
Always very easy to deal with.
Wide selection of vehicles. There is a dealership near me. They are willing to work with you.
Quality, efficient, flexible.
Everything. Service department is great when i came in for my first oil change. Finance was great when buying. But best of all has to be Noah our salesman I fell like a made a friend not someone's pay check.
The lady that helped me when I walked in was very nice explaining everything to me and even talked to my husband on the phone. I think her name was Debbie.
Great people!!! Austin is best sale person I have ever dealt with he is actually for the customer rather then the business
Great warranty on vehicles and love that vehicle is picked up and brought back when getting oil changed.
Great selection of vehicles. Staff were amazing and very helpful! I would recommend to anyone to buy a vehicle from them.
Everyone at Don Franklin Lincoln, are great people, very responsible, and communication is excellent and the service is top notch.
Friendly staff and good selections
Top quality products and don’t miss out on the highest quality service of any and all dealerships in Kentucky!!
Prompt service. Clean waiting area and friendly helpful staff
Able to get me in and nice waiting area. Friendly service
Service time was scheduled and vechiclev was completed in time specified.
Great warranty and Brandon found exactly what we wanted.
Nice, fast, explained thing's to you, great people,been with you guy's for 30 plus year's.
I live in London Ky but drive all the way to monticello even for oil changes because your employees at that location are so nice and knowledgeable. The Corbin and Somerset location needs ALL NEW EMPLOYEES.....they are rude and either lazy or dont know what they are doing. Id drive to lexington and buy from some big dealership down there before id buy from either the Corbin (which is the worst) or Somerset location, but in the Monticello dealership EVERY SINGLE employee tries hard to help and are genuinely nice folks.
They seem to be really reliable
They have a large inventory.Their salesmen are very knowledgeable and extremely nice. Their service and parts.Department is high class, lots of parts very good technician. I highly recommend Don Franklin outdoors over all the other dealers I've ever dealt with.
Excellent customer service and friendly staff
The service is great and always done in a timely manner The staff is friendly
Make sure my vehicle is in good condition
Knowledge and kindness
It was quick and reasonable
Great quality and great prices.
Long lasting vehicals
Great work and very accommodating to my schedule.
Easy online scheduling, fast service, comfortable waiting area with coffee and water available, job done right!
Excellent customer care.
I bought a 2025 Hyundai Elanatra SEL Sport from here, the car is absolutely amazing. They worked with me on the down payment, and helped me to lower the monthly payments. The process was incredibly simple and convenient. They were also so incredibly friendly and welcoming through the entire process, all the way down to get my first oil change with them. I cant recommend them highly enough. I even had my partner go there and get himself a car so he could have the same experience I had and get in a reliable vehicle. Don Franklin has made me a customer for life.