Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 17, 2025 — Rated 10 out of 10 by B.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Clean car tires shiny clean inside car polished clean

Report a concern   December 17, 2025 — Rated 10 out of 10 by Eddie Estes Don Franklin Somerset KIA Service
What do you like about our products and services?

Your service techs, that take the keys, are very good at their job. Your mechanics inspect and relay their findings to the customer. I ran a shop years ago. Good service is what brings customers back. Yours is exceptionally good.

Report a concern   December 17, 2025 — Rated 10 out of 10 by K.J. Don Franklin Columbia Nissan Service
What do you like about our products and services?

We have bought several vehicles there and have always been very satisfied. Employees are very helpful and polite. Especially Peggy!

Report a concern   December 17, 2025 — Rated 10 out of 10 by Laura Begley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service and friendly staff

Report a concern   December 17, 2025 — Rated 10 out of 10 by R.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The people, the management in the service department and the personable relationship built.

Report a concern   December 17, 2025 — Rated 10 out of 10 by C.R. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Always quality service and friendly staff.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Christopher Robinson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The folks that worked in Service was great and knowledgeable about their craft, really mad my day

Report a concern   December 17, 2025 — Rated 10 out of 10 by P.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Fair price and good service

Report a concern   December 17, 2025 — Rated 10 out of 10 by Michael Renz Don Franklin Lexington GM Service Department
What do you like about our products and services?

GM products for my GMC truck.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Nita Hill Don Franklin Auto
What do you like about our products and services?

Had my radio replaced and it only a few minutes. Very fast service and extremely friendly.y only issue is you have to wait forever to get to speak to someone when ever you call them.

Report a concern   December 17, 2025 — Rated 10 out of 10 by C.B. Don Franklin London Ford - Service
What do you like about our products and services?

If always easy to get a appointment and they always make sure they work you in

Report a concern   December 17, 2025 — Rated 10 out of 10 by Gary Smith Don Franklin London Ford - Service
What do you like about our products and services?

Quick professional service

Report a concern   December 17, 2025 — Rated 10 out of 10 by Wilma Croley Don Franklin Somerset KIA Sales
What do you like about our products and services?

They are reliable they are a smooth ride

Report a concern   December 17, 2025 — Rated 10 out of 10 by Danielle Adamson Don Franklin Somerset KIA Service
What do you like about our products and services?

They were fast and efficient. Everyone was friendly and helpful. The gentleman in that department answered all of my questions.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Leston Gosser Don Franklin Somerset KIA Service
What do you like about our products and services?

Love my Sportage and service department is excellent

Report a concern   December 17, 2025 — Rated 10 out of 10 by T.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very informative

Report a concern   December 17, 2025 — Rated 10 out of 10 by Timothy Duvall Don Franklin Monticello Service
What do you like about our products and services?

They are very professional and friendly. I fell they appreciate my business. I will continue to that my vehicles here.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Joann Young Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone was helpful and friendly and ready to make it easy for you to get on the road.

Report a concern   December 17, 2025 — Rated 10 out of 10 by P.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very accommodating! Thank you.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Phyllis Crew Don Franklin Russell Springs Service
What do you like about our products and services?

Every one very nice

Report a concern   December 17, 2025 — Rated 10 out of 10 by Jeanitta Smith Don Franklin Auto
What do you like about our products and services?

The entire Service team are remarkable!

Report a concern   December 17, 2025 — Rated 10 out of 10 by Cody Thompson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Awesome products and services! I’m always treated like family!

Report a concern   December 17, 2025 — Rated 10 out of 10 by W.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Luke is the best at the front desk. Always answers my questions and is very knowledgable.

Report a concern   December 17, 2025 — Rated 10 out of 10 by John Moldovan Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Styling, comfort, and safety features, in my Hyundai Santa Fe. Service department is clean and comfortable Service representatives are polite and helpful.

Report a concern   December 17, 2025 — Rated 10 out of 10 by S.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Reasonable price
Quick service

Report a concern   December 17, 2025 — Rated 10 out of 10 by Thomas King Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly folks and professional

Report a concern   December 17, 2025 — Rated 10 out of 10 by Kim Clark Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quality

Report a concern   December 17, 2025 — Rated 10 out of 10 by Matt West Don Franklin Russell Springs Service
What do you like about our products and services?

Quick clean services

Report a concern   December 17, 2025 — Rated 10 out of 10 by S.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast friendly service.

Report a concern   December 17, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Eas I to drop off car very friendly people


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