Customer Testimonials
Great service very nice people
Everyone is great 😃👍
We have always had good service at Don Franklin they are always nice and friendly I would tell everyone to go to the service department
Very professional and courteous. Kept me informed during service on the progress of my vehicle.
Timely
Very clean facility and the staff were very helpful and courteous
Very friendly, helpful respectful very quick
Friendly and quick service. Only on thing I didn't appreciate is the fact I wasn't told that my 578.00 dollars on parts and labor on my car would have a surcharge of 3 percent using credit card till after they had finished repair. If I had known before I would have brought money or brought a check with me. People should be told in advance and I wasn't. That cost me around 20 dollars extra 😒. Other than that service was very efficient.
Great service
Friendly service
Super friendly people and a dream to work with
Friendly personnel
Friendly employees
Salesman ( Mike) at Don Franklin Lincoln in Elizabethtown was very friendly and helpful.
Great service. I can depend on Don Franklin to do the job they say they are going to do and the prices are really low compared to others. And what amazed me is that they even washed my car for free 🤩
The staff are always so friendly. This time my service staff had my car washed and I didn’t even ask. That is what customer service is all about.
Little waiting time and very comfortable waiting area.
Luke Richards and Alvie Tucker have always worked with my schedule to make servicing my truck convenient for me.
Did good job. Got in and out quick. Re new battery.
Quick service
Everything.
Brandon was very helpful
Quick setbce
Very good service.
Very courteous and helpful. Quick and easy to purchase a vehicle.
The customer service is great. We never have to wait long and the girls in the office are the best.
They also take good care of our vehicles.
Have never had anything but GM
I had to have a recall service performed on my Ford EcoSport. Don Franklin performed the service is a timely manner and provided me with a loaner vehicle at no out of pocket cost to me. The service was great and the staff was very helpful.
They last and service is top of the line .
friendly and prompt service