Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 5, 2026 — Rated 10 out of 10 by Taylor Henry Don Franklin Ford - Service
What do you like about our products and services?

They are a full service garage. I made an appointment but it was also good to know that they also take walk-ins but also know that appointments do take priority. Everyone was super nice.

Report a concern   June 5, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Reliable and friendly

Report a concern   June 5, 2026 — Rated 10 out of 10 by R.D. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Easy peezy

Report a concern   June 5, 2026 — Rated 10 out of 10 by T.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick appointment and they get done quickly at Don Franklin Lincoln in Elizabethtown Kentucky

Report a concern   June 5, 2026 — Rated 10 out of 10 by D.I. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Knowledgeable, professional, honest and friendly!

Report a concern   June 5, 2026 — Rated 10 out of 10 by P.C. Don Franklin Monticello Service
What do you like about our products and services?

Everyone is nice and I always get in and out fast.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Donald Hannah Don Franklin Campbellsville Service Department
What do you like about our products and services?

I fully enjoyed all persons who were involved in the process of my purchase. The salesman Anthony, financial both Becky and Jennifer were instrumental with my bank reps. The parts and service department too were friendly and informative with my decision with parts as well what to look forward to in the future with service.

I feel 100% well care for. This is my second purchase with Don Franklin.

I appreciate the dealership 100%

Report a concern   June 5, 2026 — Rated 10 out of 10 by D.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always kind and helpful

Report a concern   June 5, 2026 — Rated 9 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

Have generally had good experiences overall. Have recommended this business to others.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Samuel Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service reps and techs always do a great job. Everything is explained to me in ways that I understand. They get me in and out quickly to where I do not have to spend a lot of time in the waiting area.

Report a concern   June 5, 2026 — Rated 10 out of 10 by D.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Stacy is great to work with. I love how they keep you updated on the oil change.

Report a concern   June 5, 2026 — Rated 10 out of 10 by B.O. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Can get an appointment a appointment fast,and they r very nice

Report a concern   June 5, 2026 — Rated 10 out of 10 by K.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

Scheduled appointment. On time completion. Coupons in mail. Friendly service. Nice waiting area.

Report a concern   June 5, 2026 — Rated 9 out of 10 by G.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Collin in Sales is great! He goes above and beyond to take care of his customers!! Thank you Collin. I have bought 7 autos from that location and he is the best person that I have ever dealt with!!!

Report a concern   June 5, 2026 — Rated 10 out of 10 by J.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and price is fair

Report a concern   June 5, 2026 — Rated 9 out of 10 by R.L. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Did not purchase any products

Report a concern   June 5, 2026 — Rated 10 out of 10 by J.N. Don Franklin London Ford - Service
What do you like about our products and services?

I liked my salesman, he was short and to the point with no wasting time. I liked that, I don’t like to waste time going back and fourth. I told him that when we started talking at first and he did exactly what i requested as far as no wasting time. If it’s gonna work let’s do it, if not we will shake hands and walk away.

Report a concern   June 5, 2026 — Rated 10 out of 10 by D.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love my Hyundai and Collin (salesman) was great! Just had my car serviced and everyone there was great too!

Report a concern   June 5, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Will be back

Report a concern   June 5, 2026 — Rated 10 out of 10 by Franklin Management Don Franklin Burkesville Service Department
What do you like about our products and services?

They are the greatest!!!

Report a concern   June 5, 2026 — Rated 10 out of 10 by Darryl Moss Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Genesis brand vehicles are absolutely reliable! I’ve owned one for 19 yrs.

Report a concern   June 5, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly. Helpful. Honest.

Report a concern   June 5, 2026 — Rated 9 out of 10 by C.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Timely

Report a concern   June 5, 2026 — Rated 10 out of 10 by Desiree Boddy Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The customer service!

Report a concern   June 5, 2026 — Rated 10 out of 10 by K.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Staff friendly and helpful

Report a concern   June 5, 2026 — Rated 10 out of 10 by S.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

They always do their best to get me in even on short notice.

Report a concern   June 5, 2026 — Rated 10 out of 10 by S.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service and friendly people

Report a concern   June 5, 2026 — Rated 10 out of 10 by William White Don Franklin Lexington GM Service Department
What do you like about our products and services?

So far, I’ve had excellent service

Report a concern   June 5, 2026 — Rated 10 out of 10 by L.N. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service was very easy to schedule. Very professional service that was quick and they let me know exactly what they would be doing.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Adam Hill Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love it ! Awesome teamwork


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