Customer Testimonials
We love the cummons engion and we try to purchase from friends that support our businesses JCM mobile paint and On the Rocks Ranch.
very friendly an up front
I like that there is an app that I can check and see the progress on my vehicle. Everyone that I talked to was helpful, friendly and very accommodating.
The process is easy, and usually takes about an hour.
Your entire sales staff was VERY friendly and helpful. Bruce answered all of our questions, Roy was very helpful with the financing and Xander explained our paperwork in easy to understand terms. I will gladly recommend your team to anyone I know who may need/want a car.
Your service team does a very good job!
The one exception is one of the team members at the check in desk probably needs to work on his interpersonal skills. Greetings are extremely important in customer service. Example: Good morning sir, how may I help you vs what do you need. This is constructive criticism meant to improve that overall customer experience.
I was here visiting family . My F350 needed an update called the service center they got me wright in .
Service was great, staff was knowledgable and efficient, and experience overall was pleasant.
The service department at Genesis of Lexington is top notch.
Easy scheduling and friendly service. I appreciate you watching out and recommending necessary services to keep my warranty active.
Friendly and service took as long as expected.
Service advisor was great. Service was fast and efficient.
I been going there for 4 + years both truck and car there are thr best..
The service department was very prompt in scheduling our appointment for a recall on our vehicle. We dropped the vehicle off and was called in a very timely manner to let us know the recall was completed and our vehicle was ready to be picked up! Everyone was so courteous and kind! Don Franklin Somerset Hyundai Service Department is highly recommended!
Speed
The service writer was really helpful. You will have all my service work
Friendly good service
The service was great
Salesman wasn't pushy.Salesman was knowledgeable and informed me of services that I was not aware of for my truck.Seamless transition from old to new vehicle.I told them what I was interested in.In 24 hours they had one on the lot.Excellent sales and service.No tricks ,just treats.
Ryan Parman is a great person. He volunteers in the community. As soon as I saw him in the parking lot. I felt at ease .
Ya'll did a great job in fixing my truck and the price was less than I expected.
Clean and nice. I love my Ford Edge
Service department is courteous and knowledgeable
Friendly staff, quick service. You should change the music back to the Message.
Great customer service! Was able to drop my vehicle off and received a phone call when it was ready for pickup. Fast service too!
Service
The family feel atmosphere God bless you
It’s a dealership
When you have an appointment yo get in. On time Jennifer keeps me well informed and gives me good advice they wash your car when the service is complete which makes it real nice I really like my Rouge
Good customer service . Vehicles seem to be well maintained.