Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 13, 2026 — Rated 10 out of 10 by T.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Jeff is always taking exceptional care of whatever I need.

Report a concern   February 13, 2026 — Rated 10 out of 10 by R.J. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love the price and how they drive

Report a concern   February 13, 2026 — Rated 10 out of 10 by R.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Courtesy effect in and out timely manner listen to what I said about the vehicle problem most places blow you off

Report a concern   February 12, 2026 — Rated 10 out of 10 by J.K. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly fast service no gimmicks!

Report a concern   February 12, 2026 — Rated 10 out of 10 by Margaret Lafontaine Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service nice& professional but for it’s the people. Jennifer and her team do not let me down. Way to go service team. My car is in good hands

Report a concern   February 12, 2026 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and on time service

Report a concern   February 12, 2026 — Rated 10 out of 10 by L.M. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Quick scheduling and friendly workers

Report a concern   February 12, 2026 — Rated 10 out of 10 by G.W. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Excellent customer service in regard to sales and service (oil change, etc.). No complaints!

Report a concern   February 12, 2026 — Rated 10 out of 10 by Jace Piersol Don Franklin Auto
What do you like about our products and services?

Nice people. Accommodating. Quick and worked with me to get a good payment for the vehicle I wanted.

Report a concern   February 12, 2026 — Rated 10 out of 10 by C.C. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The service managers are knowledgeable, responsive, diligent, and a pleasure to deal with. My experience with repairs and maintenance has been excellent. I appreciate the ease in scheduling appointments and repair time is very good.

Report a concern   February 12, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very helpful. Correct parts needed to fix any problems. Service staff very professional and courteous. Justin Tilley. Very the best service person at his job.

Report a concern   February 12, 2026 — Rated 10 out of 10 by J.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service

Report a concern   February 12, 2026 — Rated 10 out of 10 by B.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Very friendly and Scotty is a very friendly person to talk to and do business with

Report a concern   February 12, 2026 — Rated 10 out of 10 by C.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick

Report a concern   February 12, 2026 — Rated 10 out of 10 by G.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly people. Clean working areas.
All around friendly environment

Report a concern   February 12, 2026 — Rated 10 out of 10 by J.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Quick and nice people all around

Report a concern   February 12, 2026 — Rated 9 out of 10 by L.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Nice people.

Report a concern   February 12, 2026 — Rated 10 out of 10 by Keith Caporal Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

I have been a customer for a while and will continue to to be because everyone there is amazing.

Report a concern   February 12, 2026 — Rated 10 out of 10 by A.H. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Staffs are friendly and service is fantastic

Report a concern   February 12, 2026 — Rated 10 out of 10 by Vickie Chaney Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff is very friendly and informative

Report a concern   February 12, 2026 — Rated 10 out of 10 by Lee Winchester Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Wife & I have driven several Nissan vehicles over the years & always been happy with them. Excellent service dept.

Report a concern   February 12, 2026 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Nice cars, nice salesman

Report a concern   February 12, 2026 — Rated 10 out of 10 by J.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service, friendly

Report a concern   February 12, 2026 — Rated 10 out of 10 by P.E. Don Franklin Ford - Service
What do you like about our products and services?

All the employees are so nice and helpful.

Report a concern   February 12, 2026 — Rated 10 out of 10 by L.M.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

It was very convenient as I pulled into the lot and looked at the vehicle I liked and a salesman came and assisted me with whatever I needed!

Report a concern   February 12, 2026 — Rated 9 out of 10 by M.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Why did a $150 light bulb cost over $500 to change.

I am not happy about this.

Report a concern   February 12, 2026 — Rated 10 out of 10 by J.L. Don Franklin Russell Springs Service
What do you like about our products and services?

The guys at the front desk at Russell Springs are so kind and helpful. Luke is so nice to people!
Thank you , Name removed

Report a concern   February 12, 2026 — Rated 10 out of 10 by B.B. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Great communication!

Report a concern   February 12, 2026 — Rated 10 out of 10 by Ryan Raiborn Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I like their honesty and willingness to work with your time.

Report a concern   February 12, 2026 — Rated 10 out of 10 by Lisa Sexton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service. Nice atmosphere when waiting.


Privacy Policy