Customer Testimonials
I was well pleased with the results of my service experience there very professional.
Thank you
No pushy sales. Tommy was easy to work with. And wasn’t pushy about making a sale
The friendly staff and timely service make this a great place for all of your service needs.
Everyone jumps right in to help.
Friendly, honest, prices, and always listen to my concerns and discuss solutions.
I’ve been a customer of Don Franklin for many years. I keep coming back!!!!
Gets in at scheduled time. Don’t recommend stuff unless needed.
I’ve been a customer for many years and Don Franklin has taken great care of my family vehicles. Nathan, your service manager, Lyle, your service advisor, all the technicians and parts folks are first class. The follow-ups after services are really special and I’m thankful for that. I recommend anyone with a service or parts need to give you a call.
Logan was very friendly and helpful. Very nice selection. Easy to get financing. Was very pleased with the vehicle I got!
All the crew at the dealership top notch.
Services
It as a very pleasant experience
Easy in and out. Very quick service.
They always get my car in and serviced quick.
I like the fact I get appointment no waiting when I arrive and that you do the check points and let me know what if anything extra needs to be done.
Barbara runs a good ‘ship’.
This is our 2nd purchase from Don Franklin Nissan in Columbia and I would highly recommend them. Having our Jeep delivered to us was a great experience. I signed the paperwork online on Friday and my car was delivered on Monday. 5 stars plus
Aaron McCloud is great to work with!
Chad givens and Daryl Bond are great very professional and helpful !!!!! Really nice guys !!!
We like Nissans in general
Very competent service
Great staff. Always professional and friendly!
Quick and friendly service, they use synthetic oil and the oil runs smoothly , very reasonable prices compared with other stores
Very friendly and knowledgeable!!!
Thourough service
Our salesman, Adam Capp, is trustworthy and does his best to find exactly what you’re looking for in a vehicle. He also makes sure all is going well after the sale. Since that is a rare attribute for a car salesman, I recommend him and your company for a perfect buying experience, plus a love my Toyota and my husband loves his Ranger.
Clean area, no issues
They are always polite. They get you taken care of in a timely manner they are always willing to help no matter how small the problem is and they always go above and beyond on their service.
The Franklin brothers are honest and great to deal with. Donovan in Somerset is also a great Salesman and Brandon Swanner in London as well.
I like the guys in service and service dept very nice and professional when talking them you have a very great dept.And I tell a lot people about how good your service dept is the why I been coming up their for many many years now
Very professional and very helpful with what you’re looking for. Very good service.