Customer Testimonials
This is the 5th vehicle we have purchased from Don Franklin, we have been satisfied with everyone involved in the buying and service needs process.
The service was great
Great vehicle and great service
Nice friendly service!
Them taking time, letting me make up my mind on what I wanted to do. No pressure tactics.
I love the dependability and longevity of the Toyota automobiles . I have driven a Toyota for the past 30 years. Your service department is prompt and efficient.
They get me in and out very quickly and always let me know how my vehicle is and if anything needs taken care of other than routine maintenance.
I've had the same service man since I've been coming there. Everyone is always so nice. My car is always ready in a timely manor.
Variety and flexibility in make and model of vehicle.
No pressure on buyer. Low key sales approach.
Great service and communication…. Willingness to help find exactly what we were looking for
I took my vehicle in for oil cnange and tire rotation and the work was completed in one hour which was outstanding.
People were nice, the building is so old you need to do something about it.
I love that the car was detailed for me prior to pickup. What a nice touch! The staff were so friendly and personable. Will continue coming back to do business with Don Franklin, but more specifically, Noah at the Elizabethtown, KY location. He is amazing!
Service advisor, Gary, is top notch.
Over all I'm happy with the service
Sales personnel were great, Honest.
Chris K and Showtime were great every step of the way through my pirchase. I would recommend this dealership if its your hometown or buying out of state. 5 star service!
Service was quick and quality job
Courteous, friendly and straight forward service.
Fast and friendly clean and i like the text reminder and they keep records on what your car needs done
Service great, pleasant employees.
I like the professionalism of everyone. They always tell you what the price is gonna be , approximately and they always keep you updated as to what’s going on with your car so that you’re just not sitting there wondering.
Honest and dependable
Promptness
The visit was awesome
Nice people to deal with! The service department are very friendly. But on the other hand not all are but I understand!!!
Service was fast, well priced and staff was knowledgeable, helpful and friendly. Very quick service
I had a job interview for a bookkeeping position that I’m very interested in and I’m waiting patiently to hear back about it.
We have a Hyundai now and really like the new model
I got what I needed and you stand behind your word and everyone is really nice