Customer Testimonials
Exelen
Very friendly and was not high pressure, better experience than expected. Dale did a great job
Friendly and good service!
Friendly, very competent service!!
Very nice people to work with. Service department is great, Tim and Jarod are the best
Very friendly
Type of vehicle we were looking for at a good price. Easy financing process.
Service department is superior for customer service. Service center techs work with diligently to provide best outcomes. Alexis is a terrific service advisor.
Received good service and it was done quickly.
They went over everything that they did while servicing my car.
They actually fix my car correctly, kept me advised, and handled themselves in a professional way.
Services are quick and easy!
Service personnel are friendly and helpful.
Quick response
Friendliness and prompt attention to any issues we experience.
Easy to schedule appts
The lady at the counter was wonderful! We had a sudden trip to Wisconsin & I needed to have my car serviced on short notice. She managed to work me in & was very kind & understanding. I really appreciated her efforts.
The service reps are very friendly & accommodating.
I want to see a vehicle in your inventory next week and you already have it at the location I need it to be to take a test drive. Good service
Nissan is very reliable and this is our 3rd purchase of a Nissan at Don Franklin. All of the sales and service staff are kind, helpful and knowledgeable. All visits are fast and efficient and I would recommend them to anyone looking to purchase a new or used car. No plans to ever buy anywhere else!
Being able to schedule online
Quedé encantada con el servicio en general una magnífica atención al cliente una profesionalidad excelente y una rapidez y calidad en el trabajo invaluable quede más q complacida por el personal q me atendió y mi recomendación es 100 de 100 muchísimas felicidades mis respetos y mi eterno agradecimiento
Great deal on tires!
I visited twice this past week. CHAD MYERS took excellent care of me both times. What an asset he is to your team!
Quick in and out. Sometimes they have failed me, but over the past several months they increase their game.
I love how Adam Him went above and beyond to make a previous issue fair to me ..it was a pleasure doing business with him
I wish him much success in his business endeavors as I will be using Don Franklin for my future car needs as well as a future fleet purchase..Thank you Adam! God bless you 🙏
Great service and customer service
Service department is friendly and fast.
Employees are friendly and super kind.
I think $150 is too high for service after buying the part from your dealership. $100 would have been more like it.
Products (Santa Fe) is excellent for us. We love the room, the ride, and the high MPG. The service department was extremely professional and quick on our last scheduled service. The sales rep who sold us the vehicle even stopped by to make sure we were being taken care of. That was really appreciated and we were surprised since the purchase was 6 months ago. For all purposes, we were taken care of like family - and that is why we won’t shop for cars anywhere else. Thank you
Quality and friendly service
Knew what they were doing