Customer Testimonials
Everything is Awesome
Team work
I did not have to wait long to get an appointment. The parts were in stock so my car was able to be repaired in the same day in a timely manner. All the personnel were very polite and helpful.
Very simple and easy process
Knowledgeable people—they know what they are selling and they are dependable. Services are completed in a timely manner.
The people
Awesome service like always
Seth and his crew are awesome!
Quick and friendly
My Nissan Altima has been virtually trouble free since I bought it new in 2018
The service department has been quick and attentive.
Helpful staff
Getting a service appointment is easy. They get me in and out promptly and professionally.
Great service, usually fast service
This was my first service I loved it the wait was shorter the employee was great
My service writer Jacob Stines has always taken care of me
Stopped while traveling due to an issue with fuel flap door. Team was extremely helpful and got us back on the road quickly. Great service and appreciate the quick turnaround
I love my outlander, and the service department is always good to me!
Friendly employees and good service on the vehicle plus free carwash
Excellent customer service, clear communication, and friendly staff. The team keeps me informed throughout the process, does quality work, and makes every service experience easy and stress-free.
Quality products.Good support.
On time
Easy to deal with.
The best
Your service people are so friendly and knowledgeable! The ease of getting my car serviced is exceptional!!
Great service staff
Mr. Poet T. Was very helpful, pleasant and upfront when answering my questions. Great service in a very timely manner!
My tire was accidentally shredded during rotation and balancing. The service rep made good on replacing the tire.
The service guy was awesome answered all my questions
Service was fast and the job was well done. Never would have known anybody worked on car. Best service department ever.
I am 125% placed. I will never buy another car from any other dealer other than Don Franklin. You all have the best staff and I’ve ever worked with. I would have to give you all 100 stars every one of your employees go above and beyond to make your company the best my salesman Kayden is top shelf and his assistant service manager that sets in his old office. I forgot his name I have sent so many people over to buy a car from you. All I know about 70% of them has bought one or two cars from you all I like your logo driven by families that’s how I handle my business. You should be proud of your team and I will tell you I cannot be any more happier with them than I am.