Customer Testimonials
Easy check in with fast service. Environment is clean with comfortable waiting area.. friendly service reps.
The associates are always so friendly.
The quality of the Toyotas. Friendly service!
Prompt service with knowledgeable and helpful staff and also friendly
Easy to schedule an appointment. Friendly staff. Quality workmanship
Quick fast n friendly
Love my Hyundai Palisade. Drives wonderful and it’s just a beautiful car all way around. From sales to service at Don Franklin been a pleasure experience working with these fine ladies and men
Ive only been there ince for oil change but the service department was very clean. People were friendly. Service was fast and price was fair.
Fast friendly and knowledgeable
all good no complaints about
Easy to make appointment to service department. Everyone was very kind and explained things to me.
Easy to get vehicle serviced.
Don Franklin C-ville has always done right by me and my family. Whether we are buying new vehicles or coming in for regular service. I wouldn’t want to do business with any other dealership.
Scheduled it for the day you worked on it!
Everybody was super nice a d helpful
They always go the extra mile to make you feel like a valued customer
Easy to manage appointments. Always helpful in answering all my questions
Everything.
It's the only dealship I go to.
Good selection, prices and friendly helpful staff
Great Customer Service and Excellent Service Advisors. They are the Best after sale team I have ever seen out of the many vehicles pitched down through the years. If you are thinking of buying a KIA you can rest assured that it will be taken care of as you enjoy your vehicle.
Great service
It is very easy to get an appointment for the services I need for my car and the staff are accommodating!!!
Very nice facility with courteous & friendly staff. Had to wait about an hour for my service/repairs, and was quite comfortable.
Everyone’s attitude was great.
Convenient and easy to use. Helpful and respectful employees. Treated with respect, courtesy, dignity, and kindness.
Answered my questions. I was given an estimate of the cost and my appointment for service was made quickly My car was picked up and repaired and then was delivered back to me. All the people involved were very courteous and helpful.. I appreciate Don Franklin Ford.
Professional kept me updated all along the way
Got our car in and out quickly
Service
The staff are so helpful. Cody, Logan and Brandon were all very helpful and kind and did their very best to help us today.