based on 8586 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All staff was kind and caring and very patent!
Great staff
Absolutely everything and everyone!
Although I was in for surgery, I felt as if I was at the Ritz.
The nurses were excellent. I was an add on to the schedule and you would have thought I was the first and only patient they had. Each and every nurse professional from pre-op, OR and
recovery took care of me like I was family!
Loved my doctors, too.
They should teach every Surgical-Center how to be the finest in the business… the Best.
Thanks a million,
Jan Last name removed
efficiency of nurses and check in process
Professional staff and nice facilities
Staff was very knowledgeable and attentive. Super impressed with the food from room service as well!
Phenomenal staff- from the nurses to the anesthesiologist and my OBGYN of course. The surgical team that prepped me were unparalleled, as were the nurses that cared for me during my recovery period.
Very friendly staff,that cares about you
Everyone I met with from the information booth throughout my surgery procedure was polite, professional with knowledge in their respective areas (pre-op through checkout).
Very efficient & professional
We loved the care we got at Baylor Scott both for mommy and baby. The nurses were super friendly and took care of our medical needs.
Right on time, everyone super nice efficient and confident.
Efficient, friendly and helpful
The staff was incredibly friendly! They were also great about coming in to do their rounds but also leaving so we could relax. We felt very comfortable and would definitely use this hospital again if we decide to have another baby.
Individual care and support from start to finish
People are very professional they are hard workers they care
Everyone was extremely nice and very professional, with a little hint of humor.
I really appreciated the prompt attention I received and everyone's great bedside manner. Thank you!
provided excellent medical care.
physicialns, nursing staff and PA performed role well.
nice physical plant
appreciated convenience of Frisco solution . ...tk
great staff, friendly yet very professional.
showed concern for my well being and concerns.
i felt well cred for throughout my entire procedure.
Everything went very smoothly, from check-in to check-oit
My surgery was a success and the team did a great job taking care of me. The team was very professional and the care was the best ever for me.
Our care during the labor, delivery and postpartum of our first baby boy was incredible. Uzi, Ashleigh and Sofia, our L&D nurses were superb in every way. Having an unplanned C-section was scary but the process was great and everyone in the OR is to thank for that. The postpartum days are a bit of a blur but Katie was fantastic, as well as Lesley, Sonya and Ashleigh. I’m sad I can’t remember all the names of the nurses who took care of us. Latoya helped me multiple times with lactation issues and I’m so grateful.
The staff are always so positive and friendly beside proving excellent service.
Thoughtful listeners and professional from the front desk through the entire staff.
Friendly staff
Very efficient.
Excellent facility, wonderful nursing staff and Dr. Collins and Anesthesiologist were terrific
Quality care and super, caring staff.
Great customer service