based on 8270 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone was very nice and informative.
Prompt service.
Staff was kind and fast. Very helpful
They deeply care about their patients.
kind efficient staff.
Yes I remember Amy G who brought me coffee ☕️ 1st thing after coming out of anastasia.
Really needed that.
Everyone was good.
Friendly and informative staff. Great location.
The entire staff was very kind and attentive. The process for the scheduled C-section from start to finish went very smoothly.
My carpal tunnel surgery with wDr Victoria Knoll and her team was one of the most professional and comfortable procedures/ surgeries I’ve had. From the registration process through the discard process, I experienced professional and courteous interaction with all involved.
The crew that was in the back working in day surgery were awesome. Their bedside manner was excellent everyone I came into contact with and they were very familiar with NF1 just in general and that made it even better because not a lot of medical staff do no what NF1 is let alone what it causes and the degenerative type is what I have which means I will continue to get sick as the years and I get older. They also had a sense of humor and joked and listened. I just recently had my appendix taken out had emergency surgery and I wasn’t treated well in the way of bedside manner from what I can remember. I will definitely be going back and recommending this hospital for day surgery and everything else.
Friendly staff. Great providers that listen to you and take their time with you.
Every one is so nice there, they treat you like your there only patient.
Very convenient to my home. Excellent staff from registration to discharge.
Organized and timely. Good people
The doctor asked me what can he do for me. Shocking! If I knew the diagnosis and treatment I would have done it myself. He kept telling me that I have better things to do then chatting with him. He pointed out that I drove to ER, did not come by ambulance so, he kind of implied that I was not that sick. Of course, I left. I never heard of anything like this in an emergency room.
Friendly
It is most unfortunate that the receptionists at front desk are not communicating with last minute bookings with the triage appointments with the PA and the doctors.
There is a communication breakdown in that dept.
good quality service
Very nice atmosphere and very helpful and friendly staff. Everyone was very organized.
Everyone was super nice and the whole process was quick and efficient. It was my first time getting stitches and they made me feel very comfortable.
The staff was wonderful, especially the woman that helped with paperwork.
Great staff
I recently had an EGD procedure, and I can honestly say the hospital staff took amazing care of me
from start to finish. Everyone—from the nurses to the doctor—was kind, professional, and made sure I
felt comfortable and informed the whole time. They answered all my questions with patience and
compassion, which really eased my nerves. I left feeling well cared for and grateful for their excellent
service. Highly recommend Baylor Scott and White Hospital for anyone needing quality and compassionate care!
Staff are excellent. Facilities to notch.
Everything
Everyone was very helpful and kind.
The staff was amazing, the doctor displayed genuine care and concern regarding the issue I was experiencing.
Everyone was very friendly but very professional. It actually deserves a 15.
Fast and efficient..
Very good services. Staff and doctors were nice, informative and helpful.
Kind, friendly and professional!