based on 4220 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Welcoming, kind and caring health team. Facilities are very clean and aesthetically pleasing.
Keep it up
Didn’t prescribe strong enough meds to relieve the pain. After the shot I received in the visit wore off i was in pain although i had taken the ibuprofen and muscle relaxers. Had to visit my primary care physician too get the meds. Plus they were shocked on what was prescribed.
Other than that I did like the staff - they were all very nice and helpful.
Dr. Lee has the BEST bedside manner. He listens, answers questions, truly cares and is so compassionate.
The nursing staff ensured I was taken care of, explained all procedures.
The radiology team were kind, insightful, and ensured the very best results.
The front desk staff were on point and got me seen asap.
The whole team worked like a well o I led machine. AWESOME!!! THANKS TO EVERYONE!!!
I was seen right away. Staff was very pleasant.
Everyone was very polite and not rushed. Very important when going through these circumstances. Thank you
That all of the nurses heard my concerns and had great teamwork
No pre-procedure communication.
Everythibg
Came in for abdominal pain, was admitted within reason and taken back to a room fairly quickly. The first nurse tried to start an IV in my hand and instead of poking a vein, she dug around in the back of my hand and poked a nerve that still is extremely sensitive and my ring and pinky fingers go numb if pressure is placed on top of my hand or if i move in certain ways. The doctor never examined me, never did more than stand at the foot of my bed and tell me there's nothing wrong with me. I find this very unprofessional and when the discharge nurse told me the cost of visit, I was very surprised and shocked at the outrageous number presented for nothing more than toradol for the pain and some other oral medication that was not clearly communicated to me or my mother who accompanied me. Took over 30 minutes to be discharged while I could hear the nurses outside the door laughing and cackling while I waited helplessly to leave after this horrible experience. Would not come back if I was dying.
(1) The people. Everyone we met was so kind and welcoming. There wasn’t a single bad interaction that we had.
(2) The great care. Everyone hired was SO good and passionate at their job. Veronica was a spectacular L&D nurse and Latoya was the best lactation consultant I’ve ever met (and I’ve met many)
(3) The food. Hospital food has a bad reputation; however, there were many meals that I ate that surpassed restaurant food. It is something that I feel like most hospitals skimp out on cost-wise, but makes such a difference especially when you have something three times a day.
Doctor and nurse (African male nurse) was extremely rude. I didn’t let them know I’m a doctor myself and didn’t agree with such bedside manners. Terrible experience
Nice facility, pleasant, professional people.
Caring and co-operative staff
I don't know !!!
Rooms are large and open. The lobby is comfortable. Nursing staff is very prompt, and available for your needs. Very nice hospital.
The proximity to my home, the attentiveness of all the staff and the individualized care.
It’s very clean
Very professional people very clean enviroment really felt like I was getting the class A care
Clean environment and very professional
Very friendly staff everyone was so nice professional and caring!! The best staff I have ever met we loved the staff!!
Everyone was so nice and made me feel at ease before my surgery.
Everyone was soooo nice!
Evrything
Care for the patients by the nurses & staffs.
Please allow patient to stay in the out patient post operative facility for quite sometime after a surgery before sending them home soon
Everyone wore a nametag! Not so in many other clinics/medical centers.
Great customer service
All staff was kind and caring and very patent!
Evrrything