Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 9266 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 16, 2026 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The labor and delivery team was amazing ! Took great care of me and my family 😊 the nursery team was also excellent!

Report a concern   August 16, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

my nurse lisa in the labor and delivery unit was amazing! very attentive to me and my baby and listened to very concern and explained everything in detail very well

Report a concern   August 16, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast admission, friendly

Report a concern   August 16, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, courteous, fast, efficient, professional from start to finish

Report a concern   August 16, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

They are very proffessional and good.

Report a concern   August 16, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Genuine, friendly, efficient staff. Great communication

Report a concern   August 15, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone there was really nice and answered all of the questions I had.

Report a concern   August 15, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The hospital is beautiful. The process of signing in and getting a buzzer was easy. The personnel were all fantastic. Everyone I came into contact with were very friendly and professional and very helpful!

Report a concern   August 15, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Your service and help

Report a concern   August 15, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very nice and friendly nurses.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very busy, staff was very friendly, and very accommodating.
So thankful, they are well staffed

Was there for Dr. David Keelen. Dr. Keelen and his team were wonderful. Very kind and professional.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything

Report a concern   August 14, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The service of nurses are awesome.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

From my c section procedure to my stay for 3 nights, everyone was amazing. The doctors and nurses provided excellent service and made me feel comfortable and cared for. They really took care of me and my baby until we were discharged.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The medical teams, from the front desk on to the physician's team, in my case, Dr Michael Howard, are truly friendly, encouraging, kind, professional, and just plain NIce, truly! One of a kind team in Dr Howard's practice.

I will definitely recommend highly POSM to anyone.

Thank you for my good care.

Name removed

Report a concern   August 14, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Experience and friendliness

Report a concern   August 14, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

My nurse in PACU was amazing. I loved her so much. And also the pre-op nurse who take care of me was so nice and so professional. Even the lady at the front counter when i checked in was so sweet. I had such a good experience with all the staff. My mom was waiting for me after my surgery and she told me that she was even taken care of in the waiting room by staff! That made me feel so much better about having her come and wait for me.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very personable and seemed to enjoy their jobs.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I was seen quickly and didn’t take long to see the dr

Report a concern   August 13, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The whole process of check-in through leaving was efficient and pleasant.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very organized and efficient. The preop nurse was very nice and helped me even though I was very nervous about the surgery. Everyone did a fantastic job and felt taken care of the entire time

Report a concern   August 13, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Dr. Schwartz is fantastic. He's a little short on time, but he's great on perfection. And detail orientated, to make sure his patients get what they need. I would not recommend anybody else.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

This was my second birthing experience at this hospital and it is top tier. I’ve had great experiences both times and couldn’t be happier.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great place to be-staff friendly, keeping family informed, overall a great hospital.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staffs are nice , quick to assist for services and knowledgeable

Report a concern   August 12, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

everyone at this hospital is helpful, friendly, smiles, explains everything to me, makes sure I am taken care of, makes sure I am comfortable, and most of all diagnoses me so that I can get better quickly

Report a concern   August 12, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Easy check-in, staff were all friendly and kept me and my husband updated.

Report a concern   August 12, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Every single employee was so nice, from the admitting clerk to my nurse, Paul, to both of the techs, ultrasound and X-rays, to the other nurses, to the ER physician, Dr Lee. I have nothing but accolades for the care and exceptional professionalism and attention that was given during my visit. Thank you.

Report a concern   August 11, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

They were attentive and I was taken care of quickly.

Report a concern   August 11, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I enjoyed the fact that your service was streamlined and efficient. Thank you for your service.


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