based on 8304 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent instructions and response time before my appointment. Prompt service when I arrived. Such an organized place. Runs like a well oiled machine.
All staff I encountered were professional and friendly.
Hope I don’t need to come back but this place will be my first choice if I ever have the need.
Everyone was clear spoken and explained everything. It was a frustrating morning because the computers were not working correctly which created a problem not only at registration but also with the nursing staff in day surgery. The hospital was clean. The temperature was acceptable.
The services were excellent. My C-section surgery was conducted on time, and the overall care exceeded my expectations. Nurse Veronica and Nurse Tammy were incredibly supportive and attentive, and they helped me tremendously during my recovery. I am very grateful for their compassion and professionalism
Very competent, experienced and friendly staff
Fast, efficient, kind service and team.
Great services & care.
The hospital was so nice and felt like home.
Dr Collins’s and his whole staff where phenomenal!
All staff that encountered from the front desk to nurses, doctor, and radiology technician, were all incredibly kind, caring, and made sure I was as comfortable as can be even though I was experiencing so much pain. They were even able to make my small kids feel safe and ensure that everything was going to be okay. They were able to get the scans and bloodwork done with results within a reasonable amount of time to determine what needs to be done to help me feel better. I really appreciate everything!
The quality of care
Quick intake
Quick lab results
Quick diagnosis
Very efficient and thorough
Dr and staff was all great
Attention, explanation and care
Everyone, from the time you wake on until leaving is very professional and caring
My pre surgery nurse Tanner was amazing and super kind. He do everything he could to ease my anxiety and nerves.
No one called me the day before my surgery to confirm my surgery time, date or location. No email or phone called received for someone to take my pre-operative medical history. No one asked when I was in pre-op if I was allergic to surgical adhesives and I am having a severe allergic reaction to the surgical glue used. Along with allergies, this needs to be a question asked. They were running behind and the room wasn’t ready and it delayed my surgery. Surgeon was there and ready along with anesthesiologist.
Nurses, surgeon and anesthesiologist taking care of me the day off were all excellent.
Very through, prompt and kind.
Everything! Lovely facilities. Friendly employees. Efficient process. We really don't want to go anywhere else ever again.
It was great. Check it was much better than last time. The surgical team was wonderful and friendly.
The staff was amazing and all were long-term employees with lots of experience. I was treated with respect and dignity. The building was clean and beautifully decorated for Christmas. The food was excellent. It was a great experience.
Very fast, very professional made me feel so comfortable cause I was shaking in my boots, but all is well. They gave me the best visit.
The staff and Dr were excellent.
Nurse
Very kind staff
Great
Very fast, efficient but I didn't feel like I was being rushed. I was educated on my surgery, before and after. My family was updated during the procedure when it took additional time than expected. After the procedure I felt like I was in good hands. I wasn't handled too roughly. I felt cared for.
Kind, caring, friendly, very professional!
From the time I walked into the facility until the time I was discharged, I was treated with so much dignity and respect. My questions were all answered and I did not feel nervous at all. The nurses and doctors were very attentive and asked how I was feeling and if I needed assistance with anything. They also called my medical transport service to ensure my discharge from the hospital went smoothly. I received a personalized greeting card from the staff and each medical professional signed it. It made me feel like a welcomed guest. Thank you for such a great experience and bedside manners. Dr. Clyde Collins was so very personable as well and I did not feel rushed when asking or having questions answered about the procedure.
Time there was a long wait
The staff that handled check in, prep and surgery were professional, organized and knowledgeable.
Dr. Ingall is very good and I would recommend to others in need of an orthopedic surgeon.
Thank you all so much!
It’s very clean, the waiting area is comfortable, and the nursing staff is usually on top of it