Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8805 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 1, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Friendly service

Report a concern   March 1, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every nurse had a job and accomplished it in a minimal amount of time. Total efficiency. 100% expertise, customer service, patience and be side manner.

Report a concern   March 1, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Easy, friendly, efficient, thorough
Report a concern   March 1, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Excellent Service!!!!
Report a concern   March 1, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent labor and delivery team! Professional and personal. 10 out of 10 would recommended for families!

Report a concern   March 1, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Solid service
Report a concern   March 1, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every person I came in contact with at the Hospital was professional, pleasant and empathetic. Their number one concern was my comfort during the whole process.
Report a concern   March 1, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone at BSW was very kind to me during my surgery and my time in the hospital. Thanks!
Report a concern   March 1, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent hospital and wonderfully, warmly staffs members I had a great experience in this hospital.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Courteous staff. Punctuality

Report a concern   February 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything!!!
Report a concern   February 28, 2026 — Rated 3 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

I was given medication and that felt like it was about it They gave me a prescription for anxiety medication when I came in for vertigo

Report a concern   February 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Servicr focus and excellent care
Report a concern   February 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Patients are treated as patients and not someone who just walked in off the street to buy groceries.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Baylor Scott & White provided exceptional care with efficiency and compassion. From check-in to discharge, the staff was professional, attentive, and genuinely caring. The facility is clean, well-organized, and welcoming. Providers take time to listen and explain everything clearly. I felt respected, comfortable, and confident in the high-quality care I received.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

good
Report a concern   February 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so kind and welcoming during my visit for surgery this week.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It was great / very professional people that work there
Report a concern   February 28, 2026 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Nurses could interrupt during the night less.
Report a concern   February 27, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very clean and professional

Report a concern   February 27, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Kind, caring and friendly staff.

Report a concern   February 27, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amazing services...organized and helpful. Everyone was helpful.

Report a concern   February 27, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Fine facility, fine people.

Report a concern   February 27, 2026 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Hospital facility was very nice and organized

Report a concern   February 27, 2026 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was generally kind, considerate, and, accommodating.
The food was great! Comforting after a difficult procedure.
Report a concern   February 27, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All very professional yet personal
Report a concern   February 27, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Great Doctor. Smaller hospital which makes it easier.

Report a concern   February 27, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional, quality care, clean, customer service focused, on time
Report a concern   February 26, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Prompt friendly service. Knowledgeable caring people.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every one was nice and treated us well


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