Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8589 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 17, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Their expertise, cleanliness and awesome staff. Very organized.

Report a concern   October 17, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Prompt, friendly, attentive

Report a concern   October 17, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff, made me feel very comfortable and very professional. I felt I was in good hands during my entire visit.

Report a concern   October 17, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

We thought the facility wss cery nice and things were done efficiently and staff was attentive and very helpful.

Report a concern   October 16, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Neat, clean and friendly staff.

Report a concern   October 16, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I felt well taken care and f during the entire process

Report a concern   October 16, 2022 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Courteous & welcoming staff

Report a concern   October 16, 2022 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Impressive, thoughtful, kind, gracious, thank you.

Report a concern   October 16, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The overall labor and delivery experience was outstanding. Having excellent team across all departments to tackle any issues and health complexities of mother and baby is remarkable. I want to thank all the nurses, doctors, support staff for helping to deliver our little joy of life.

Report a concern   October 16, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

The level of care from start to finish was outstanding; I wholeheartedly recommend this facility.

Report a concern   October 16, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional staff, pleasant reception area, clean medical areas.

Report a concern   October 15, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I got in really fast with a whole team waiting for me n the exam room! Everyone was very nice.
Would have liked to have left in less pain than I did. Walking was still extremely painful, despite the pain meds.

Report a concern   October 15, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I was in very quickly and being treated immediately. Staff was attentive and friendly!

Report a concern   October 15, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

*very nice facilities
*friendly, attentive staff
*everything was very efficient and smooth

Report a concern   October 15, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Your staff are always friendly and kind and makes sure I completely understand what will be happening. Some share their experience with the same treatment and that is really reassuring.

Thank you,

Report a concern   October 15, 2022 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was very friendly and courteous. They were attentive to my needs.

Report a concern   October 15, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses and staff are friendly and I was happy with the care I revieved

Report a concern   October 15, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff

Report a concern   October 15, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Super friendly and very caring. 2nd time to this facility and still not disappoint.

Report a concern   October 15, 2022 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything

Report a concern   October 14, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Well organized, and all the staff (medical & administrative) were efficient, friendly and obviously knew how to get things done.

Report a concern   October 14, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very efficient, clean, caring n polite.

Report a concern   October 14, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Facility is great, and EVERY worker is pleasant, willing to assist in any way, and professional. They care and its obvious.

Report a concern   October 14, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very friendly and helpful. My nurse after the surgery went above and beyond to get my nausea under control and I appreciate it very much.

Report a concern   October 14, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast, friendly, compassionate, attentive

Report a concern   October 14, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly professional staff and caring compassionate health care providers

Report a concern   October 14, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amy, my pre surgery nurse was outstanding.

Report a concern   October 14, 2022 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

The nurses where not friendly and it seemed as if they hated their job.

Report a concern   October 13, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The service was quick and the staff was very attentive and helpful. They made sure I was comfortable the entire time of my stay.

Report a concern   October 13, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff and service from the time you walk in until the time you leave. Very friendly and outgoing.


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