based on 8270 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Careful attention to infections for one thing.Continuous support for their patients and rooms were big and clean.Personell was very polite.
Beautiful hospital. Large waiting area. Check in was quick and easy. Service was prompt.
Their hospitality and waiting time not long.
All nurses were very caring and kind. I love the fact that your hospital still has a nursery with separate staff to help with the baby. I had an emergency situation after my delivery and I would not be able to tend to my newborn 100%.
Friendly people, clean environment, they did everything on the time they said it was going to take. Keep my family involved in all the process.
Very helpful staff and quick procedure.
It was friendly and fast. Very nice staff and doctors
I haven’t received any results on my email or via portal and wasn’t given all of the recommendations from or doctors I was old I would be five
I had a cholecystectomy yesterday Baylor Scott and White Frisco.
Lots of praise to all the staff from Michael that checked me in. The care from the nurses: Amy
spent the most processing time was efficient, compassionate, and well trained.
Cassandra great, smart, caring OR nurse. Crystal PACU RN considerate and experienced. Rebecca very professional making sure I was ready to be discharged.
Dr Whitaker the Anesthesia MD went over and above asking my history,
explaining the details of his part during my surgery. I never had a Anesthesia Dr.
so willing assure me. Dr. Lam D. Le, the surgeon during my pre-op office visit answered all our questions and with a confident manner, again yesterday he assured me and my family that he was the right choice.
This is my third experience at Baylor Frisco and you all didn't disappoint.
Look out other Baylor Hospitals, Frisco gives the best efficient care of all the Baylor Hospitals
I have experienced.
The staff
The entire staff was very professional and had great bed-side manners. They communicated everything with me in a timely manner. Every step of the way from registration to when we left was great.
I feel like I received more care and information from Dr. Lee & RN Adam than I did the entirety of my hospital stay at the Dallas VA last week.
Best service ever!! Please keep up the good work.
Everyone I worked with was very friendly and professional.
Atmosphere and staff
Professional and friendly from the check in to the nurses to meeting with the Dr
Everyone treats me like I am a patient is the only one.
staff and clinic were nice.
Very caring and patient staff. Very experienced and easy to understand procedures
Quick, thorough, friendly
5 star ER. Very little waiting and excellent doctor.
everyone was very helpful and understanding.
Excellent servcie
everyone was so nicer, polite, understanding, and timely!
The staff was very friendly and professional, explaining everything clearly and made me feel very comfortable! The facility was clean and comfortable for my family who was waiting for me and was an overall a great experience
Everyone was very friendly and efficient. The facility was very clean and organized. It was a great experience.
Very nice atmosphere. Everyone was so nice and attentive. Everything was done in such a timely efficient manner. IV did not hurt at all!
Very professional and caring.
Everyone was super friendly, and the facility was really clean. Things went great.
Everything was super smooth and efficient. Staff was friendly and communicative. It was a great experience!
Everyone was friendly, caring and helpful