Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.0 out of 10 based on 4524 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 21, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly, personable, accommodating. Just a great experience all around.

Report a concern   August 21, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The professionalism of the staff

Report a concern   August 21, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Medical staff were terrific, facility is pristine, billing staff were very helpful and accommodating.

Report a concern   August 21, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent service, all the nurses were so supportive and helped me a lot. They're all very dedicated and hard working.

Report a concern   August 20, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Friendly, knowledgeable people. Did fim

Report a concern   August 20, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Great

Report a concern   August 20, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly and professional staff

Report a concern   August 20, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional, yet friendly, nurses.

Report a concern   August 20, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All staff members I encountered throughout the day of surgery were helpful, compassionate, and skilled. Great experience start to finish.

Report a concern   August 20, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Getting the IV started - EXCELLENT!! Surgery team was so attentive and answered all questions. Took care of post-op pain. Everyone was polite and friendly.

Report a concern   August 20, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Friendly efficient staff.

Report a concern   August 20, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amazing hospital!

Report a concern   August 20, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

friendly and helpful staff, warm environment, great team.

Report a concern   August 19, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly and professional. I have been there several times and always had great outcomes.

Report a concern   August 19, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great customer service and outstanding care provided by the facility staff.

Report a concern   August 19, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

That everyone one was so kind and perfessional

Report a concern   August 19, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional and efficient

Report a concern   August 19, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent attention from all the staff, from registration, nursing, Dr. Roger. Thank you very much for the Human Quality, which transmits Trust and Security.

Report a concern   August 18, 2026 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Nurses and Doctor were very kind and thorough.
They explained procedures as they were doing them.
They treated me with respect.
My only concern was that I didn’t feel patients were being triaged according to urgency at check in.
I was clearly in pain but several patients that were very stable were processed ahead of me.
But if I need an ER in the future I will return to this outstanding facility.

Report a concern   August 18, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Doctors were very thorough , very professional and took care of things in a timely manner

Report a concern   August 18, 2026 — Rated 6 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

Pre op was great, final post op felt really rushed to gdt me out the door. Zero follow up from the facility after procedure on day 2-3 after procedure.

Report a concern   August 18, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

From the time I checked in until I was taken back was no more than 10 minutes and the nurses, doctor and check in staff were all very nice and very helpful. I would definitely recommend this hospital.

Report a concern   August 18, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff was great and process was smooth

Report a concern   August 18, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Excellent Dr's and care

Report a concern   August 18, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Professional and caring

Report a concern   August 17, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The speed in which I was seen

Report a concern   August 17, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very professional and welcoming atmosphere. Excellent physicians.

Report a concern   August 17, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every person that interacted with me, from the time I walked in the door, to the time I went into surgery, was beyond kind and caring and helpful. Probably my favorite hospital I've ever been to.

Report a concern   August 17, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Staff was amazing!

Report a concern   August 16, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very kind staff; very attentive and thorough in evaluation and explanation. Did what it took to help me feel better.


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