Customer Testimonials

Good products and efficient service.
Friendly and helpful regarding any follow up to maintenance and warranty.

Great products and friendly staff

Dave is a very pleasant and helpful employee.
Very courteous and helpful service.
Very clean, well stocked store.

The staff was very good, helpful and efficient for review of bike when brought in for a service, the actual tune up work and a small problem on bike pick up.
I am very glad that work was suggested to me when bike was brought in that I had not planned on doing.

Thank you. Good product, fast shipping

Great service - thank you
Very thorough/comprehensive on my bike maintenance!
First name removed De Jong

.....Thanks for doing this Good Work!- really happy with my Bicycle Service, and the Store, and all

glad to support,
Shlomo

Attention to detail. Time spent with me. Product knowledge. Going thw extra mile.

The front store person was awesome and very helpful

super quick processing online order!

The people who work here are amazing and polite. So generous with their knowledge and willing to go the extra mile to help their costumers. I don't think I have ever met a nicer bunch of people. West 10th is lucky to have you all!

Andrew, Joko, Randy & rest of staff ALWAYS great service & very accommodating.

Good selection and stock; friendly service; fast and efficient; fair prices.

The person who helped me was incredibly kind and offered me detailed instructions on how to use the pannier which was very helpful to me. 5 star experience!

Solid product list, not expensive but what you carry is good. Service was prompt fast and lent me some bike parts to test them. Glad to be trusted and help me get the parts I need, which means I can make expensive purchases with confidence.

Thank you

Good service. Helpful people.

Good selection and prices, fast service

Your team member was very helpful

Excellent knowledge
Excellent customer service

Very helpful staff.

Thorough
Dependable
Polite
Honest
Trustworthy
Like the booking of appointments

Prompt an courteous.
Very professional and friendly attitude staff.

I higly recommend

Pierre Paris, PMP

Randy was excellent. Knowledgeable, friendly and very professional. He really is a great sales person. His passion shines through!

I took my bikes in for the complementary one-year tuneup and they were excellent.
They went over everything and gave them back to me looking like new.
Would highly recommend.
Bob in Surrey

Personal service from staff

The mechanics were very helpful.

The Staff is knowledgeable, and courteous. The repairs work.

Knowledge, communicating and reliability

they opened their doors early, an hour and half, for me. I was so pleased with them I bought a bicycle.

Extremely fast service.