Customer Testimonials
Fast, friendly and knowledgeable service.
Friendly, professional staff. Came in with my bicycle and had the problem assessed within 10 min. Bicycle was repaired within 2 days.
Quick
Good selection of products, knowledgeable and friendly service.
The staff are very responsive and attentive. Catches you right away to provide assistance. Online is great, but it is very tough to buy cycling shoes on line without trying. If possible try to have more in store for trying and sizing.
Friendly helpful staff were able to take my bike right away.
great knowledge and service. makes you feel important and goes over all the details
Top notch front to back sales to service!
Friendly, efficient service at reasonable cost. I most appreciate that the technician performs the work while I wait. They also take the time to offer tips to make my bike more comfortable.
Mark was excellent! I felt he did a great assessment of what my bike needed for service which I felt involved in. I have often found interactions at bike shops to be a bit unpleasant - mechanics that assume I know nothing about bikes, and making me feel bad about not maintaining things properly (like going to the dentist!). The outcome is that my bike looks and feels amazing, and I have a great understanding of everything that was done and why. Can't wait to head out for a ride later this morning!
The customer service was amazing! Will definitely be back to look at another bike.
They know what they're talking about and provide quick and honest service for any request.
Staff is amazing
The staff are super friendly and always ready to help. They really care about making you happy and it shows in the quality of their products and services 👍
Great service. Very convenient just down the road.
I received wonderful service to purchase a specific request for a child’s helmut
Great service. I brought my bike in to get fixed. They emailed 2 days later saying it was ready. Despite the store being very busy I was on my way with my bike quickly. Great experience.
Your pricing was better than anyone else, plus the helpfulness of your staff and the packaging and shipping was excellent.
I am very pleased with my purchase of the towny 8eq.
The team is professional, nice to interact with and they know their stuff. Service job was done quickly, and I like their text/email notification system.
Prompt, informed and excellent service
Very helpful, knowledgeable staff.
Efficient and helpful
Friendly service and knowledgeable workmanship on bike maintenance and repairs.
The customer service was absolutely excellent. Angar at the front till was great. I dealt particularly with Charis, Olivia & Jack. They were all above and beyond awesome. I appreciate it and have already recommended you to others. Thanks!
Reasonable price and quality service. I was surprised how fast the repairs were
very knowledgeable
Great products and even greater service.
Helpful staff
Excellent customer service. Staff are always knowledgeable and responsive to requests.
Service was great. Got the bicycle back earlier than expected.