Customer Testimonials
West Point Main Street is an excellent bike shop! The staff are friendly and knowledgeable.
If you need a tuneup they’ll check everything out and only replace what’s worn out.
They are always kind and friendly. Also their skills are great. They have taken care of my bike for more than 10 years and it still good shape.
The service is always consistent, friendly, professional and timely.
They have a great selection of bikes and accessories and never push people to buy stuff!
You're very helpful and accommodating.
Great prices and quick shipping,
Love my Trek road bike. Service at all of West Point Cycle Stores (West 10th, Kerrisdale and Main) are exceptional, timely and trustworthy. Cheers,
Great service, everything was explained clearly and the work on my bike was completed very quickly. Staff are so friendly and go above and beyond. I'l highly recommend bringing your bike here for servicing!
You guys are amazing! Kind, helpful, and professional! WPC will always be my LBS of choice!
The service we received was great. Great customer service!
I applaud the awesome customer service I always receive! I drive more than an hour to go to your shop and so worth it! Always a fabulous job on my bike servicing! Any products I have purchased have been good. I have sent many of my cycling friends to your Langley location.
Good service, good prices, knowledgeable and friendly staff!
Great friendly service thanks
Great products, great friendly service, reliable and responsive. I would heartily recommend!
Great product, but the people are awesome
Great shop, great service.
Fair prices. I would reccomend West Point Cycles.
Great service, knowledgeable and provided good suggestions for properly maintaining my bike.
West Point Cycle is my go to place for all things related to biking. Everyone is friendly and knowledgeable. The maintenance is always spot on. I can ask my many questions and get answers to them all. West Point gets full marks 10/10.
Friendly, knowledgeable staff, and good range of products.
Excellent customer service and awesome inventory!😀
Easy navigation on the website and an even easier transaction.
The service is prompt and thorough.
Randy was amazing. New bike day and he ensured that I was set up with my bike fit. Took the time to go through the features as this was my first e-bike. Thanks!
Good.
I love the team at West Point! Trek is a great brand that I have enjoyed for many years.
Friendly and no pressure sales. The sales lady asked me do I want X, I said no, and that's it.
The service history and update in the work summary was brilliant. I've had my bikes serviced at many shops over the years, spanning different cities and countries, and I have never received an itemised list of tasks in the summary. It's a brilliant way to communicate the work undertaken on a bike during the service.
The service was quick, and I was contacted when things were looking trickier than expected.
Thank you.
Great customer service, knowledgeable staff
Very good experience. Andrew at Langley West point cycles was very helpful and knowledgeable. Never felt any pushy sales! Highly recommended.
Thanks!
The staff at West Point Cycle are helpful, knowledgeable, and friendly. I have purchased both of my bikes from them and will continue to choose to use them for all of my cycling needs.
Staff are really friendly, accommodating, knowledgeable, and always go the extra mile!