Customer Testimonials
The tech who helped me was so efficient and knowledgeable. He didn't try and upsell me - just solved my small issue.
Friendly and professional service.
Very friendly and knowledgeable staff and smooth service.
Extremely fast and professional online service
Friendly, reliable and quick
Excellent service when this shop worked on both my bikes lately.
One service they did for free, an unexpected bonus.
Both completed in timely fashion by friendly, knowledgeable technicians
the people at service are very knowledgeable and sincere to deal with, and the rest of the staffs are very helpful. this is my go to shop for my bike needs
Good service and very helpful staff to support you with your new bike selection and other assesories.
helpful and friendly!
Always experience friendly, efficient, and professional service and repair. Sound and practical advice to all who love biking!
friendly service
Efficient and timely.
I always feel like I’m part of a community, when I walk into West Point Cycles . I’m often greeted by my first name and my repair needs are always looked after quickly . The staff are knowledgeable and are willing to problem solve , when a repair is more complicated .
I don't always have the budget for WP's product line but your service is second to none.
Attentive and helpful staff!
Great service and good products!
Good prices and fast shipping!
Your repair service is very honest, reliable, and efficient.
I come all the way from West Vancouver to your shop on East 2nd to get my bike serviced.
friendly, helpful, had what I needed.
Thank you for sourcing the parts I needed for my gravel bike!
Total reliability
The staff is the key component which provides value
The folks there always do a great job.
The only disappointment was that it wasn't same day service.
Friendly helpful staff who really know their stuff. I appreciate the good service .
Knowledgeable staff and they spend the time helping you.
Great products, fantastic service. They are by far my preferred local bike shop.
The head tech or service advisor at the front seems very reliable and knowledgeable. Staff explains options quite well
The service was extremely helpful yesterday. I was really impressed.
Very helpful!
Knowledgeable, local, and capable. I have been a customer for decades.