Customer Testimonials
Excellent quality of knowledge about the products rendered to customers.
Pretty good selection and easy checkout but just took awhile to get my products.
Great employees, great customer service.
Appreciate the friendly service.
Good variety of quality goods.
Discount coupons for regulars was very appreciated.
West Point Cycles in Kerrisdale has excellent customer service and a good array of products.
If they don't have the product in stock they will search for it and bring it in for you. They refurbished my older mountain bike with completely new derailleurs, brakes, and chain, and replaced the front tire and inner tube. Other bikes stores might have turned their noses up at this bicycle, but now it feels like a much newer bike and is ready for more country riding. Thanks for your good service Bob!
Nancy Pap
The mechanics are willing to take time to share their knowledge and experience with all my technical questions.
Always welcoming and friendly. The service was excellent and very prompt.
Y'all are always so kind and I never feel like you are trying to oversell me things when I take my bike in for tune ups. Excellent honest work!
I got what I needed quickly and easily.
Great staff who are always very helpful. When issues have come up they are quick to take care of the client.
Helpful/friendly staff.
This company's productss, customer service and bicycle mechanicsareare simply the best.
The service was detailed and took care of my annoying squeak!
Friendly staff. Timely service
The follow up on new purchase and the service dept is excellent.
Their winter tune up special is great.
So quick and friendly and great communication.
Great service and turnaround
Wonderful service!
Knowledgeable staff. Efficient, quick service.
'Canadian based, interesting inventory, courteous service
Great, knowledgeable staff and prompt service!
Great price on some Endura MT500 shorts!
Very friendly, knowledgeable and professional staff!
Friendly staff
Helpful advice, great service & professional workmanship
I appreciate the thoughtfulness of your staff, the community presence and fair pricing.
Friendly staff, attending and professional.
Great staff, friendly and knowledgeable - never pressures you to purchase anything, always willing to assist and answer my many questions even the 'stupid' ones - treats all clients the same whether they are expert or novice riders. Wonderful to have a local independent bike ship in the neighbourhood. Thank you.
The staff at your Langley branch were friendly and very knowledgeable. The whole experience was seamless.