Customer Testimonials
The customer service provided by the young man who helped me (Kerikan?) was above and beyond. Knowledgeable, professional and kind. Exceptional.
It has been on West 10th Avenue since the 1950s and given me good service since then.
Donald
Staff are very helpful
Rayne is awesome
Great service!
Fast, reliable, courteous and affordable. Nolan is great!
Super helpful and knowledgeable staff
I’m a woman and I find that it can be hard to get my road bike serviced without being condescended to. Marc (?) was fantastic. He did a great job of explaining what was wrong with my bike, explained pros and cons of replacement part options so that I could make an informed decision, and treated me like a person. Estimated turn around time was clearly communicated, and the timeline was met.
Friendly professional & efficient
Disponible ans acceptable price
Didn’t have the right fit so quickly checked the internet and ordered the right size!
Phoned when order was in but we were on holidays so kept it until we got home!
Very friendly and helpful!
Service and sales staff knowledgeable, friendly, helpful - no pressure sales, and they remember you. Good reputation in the community.
Great prices and fast free delivery
Good service and provide good advice
Good selection
Helpful enthusiastic
Good selection
Attentive staff gave good advice and knew their stuff. Made for a pleasant even fun interaction
Good customer Service.Polite and friendly
Made themselves available when I really needed them.
Great service
I brought my child’s bike in for services and they were very helpful and even assisted us in finding a better fitting helmet! Friendly, kind and knowledgeable!
Appreciated their assistance!
Great service and very knowledgeable staff!
With right mechanic service can be excellent
I like that you were able to fix my golf cart broken brake quickly
Friendly and Professional shop staff. Great advice an serdvice.
The West Point Cycles team is very attentive and helpful. Great Staff, great people!
Amazing bike mechanic helped out explaining how to setup/install the wheel I bought.
I like Trek bicycles and the person that help me did an excellent job providing all the information and help to make me take a decision to buy the bike I felt comfortable to me
Staff is very friendly and provide great customer service. Andrew and Mark were great
All of your staff are very kind and accommodating.