Customer Testimonials
Good service. Helpful people.
Good selection and prices, fast service
Your team member was very helpful
Excellent knowledge
Excellent customer service
Very helpful staff.
Thorough
Dependable
Polite
Honest
Trustworthy
Like the booking of appointments
Prompt an courteous.
Very professional and friendly attitude staff.
I higly recommend
Pierre Paris, PMP
Randy was excellent. Knowledgeable, friendly and very professional. He really is a great sales person. His passion shines through!
I took my bikes in for the complementary one-year tuneup and they were excellent.
They went over everything and gave them back to me looking like new.
Would highly recommend.
Bob in Surrey
Personal service from staff
The mechanics were very helpful.
The Staff is knowledgeable, and courteous. The repairs work.
Knowledge, communicating and reliability
they opened their doors early, an hour and half, for me. I was so pleased with them I bought a bicycle.
Extremely fast service.
Quick delivery ,great service will order again.
Thank you
Exceptionally helpful, friendly and knowledgeable.
You had the product that I was looking for , and offered free delivery . Awesome service
Thank you very much 😊
Ian Hadden
Great bikes, friendly staff and easy to set up service for my bike. Other places are surly and hard to bring your bike to.
I have a Trek bike, so I like that West Point Cycles is a Trek dealer. I also appreciate the student discount. Staff were friendly and helpful!
Consistently good. What more do you need?
Fast service.
The friendly and knowledgeable service
I brought my mtb in because I had damaged my lifter for my dropper. The service advisor and tech guys were both friendly and polite. They had it done in 40min. Thank you
Excellent customer service.
Exciting new bike day with new Trek Checkpoint ALR 5
Great customer service and very knowledgeable team.
Thank you.
Good price. Excellent customer sevice
Trek bikes are high quality. I have found your service dept very capable handlihg any service or repairs that I have needed.
I also find yor staff friendly and helpful.
Fast processing of online order.
Solid product list, not expensive but what you carry is good. Service was prompt fast and lent me some bike parts to test them. Glad to be trusted and help me get the parts I need, which means I can make expensive purchases with confidence.
Thank you