Customer Testimonials
You helped me out quickly when my wheel was stolen
Bob is very friendly and knowledgeable and every time I go the mechanical service is great.
Excellent quality bicycles and friendly staff
prompt, professional service !
Tim is the man! He was very kind and informative. What else can you ask for?
Great bike support service. My tune-up was great.
Product knowledge the ability to match product with need
Friendly staff, great turn around, amazing product!
What I most appreciate about West Point Cycles is that no matter the question asked/ assistance required / service rendered, you consistently deliver a great customer service experience.
Friendly staff good deals
The staff has always been friendly and knowledgeable and the prices are competitive.
Carring service.
Very friendly and helpful staff. Bike mechanics do a good job!
Great Service. Replaced a defective bike. No problem.
Bob is a great rep for store!
Just love my Trek Dalmone bike. Their service in the store on Main Street is prompt, professional and reliable.
Fiona was very helpful with advice on tires
Very fast Online purchase delivery.
Quick response, friendly. Tidy shop.
Good price and fast shipping. Keep up the good work.
Exemplary service provided to fix my flat rear tire within half an hour!!!! I was even let inside the store before it opened and was quickly informed via a text message when my bike was ready for pick up. The service team put me ahead of the queue so that I could happily rejoin my cycling group in a very timely manner. I would strongly recommend this bike shop to anyone. They are the best!!!!
Good service, friendly knowledgeable staff.
The staff were attentive and helpful.
Very friendly.
Good service.
Great service, reasonable prices
Honest and transparent about the costs and services I requested.
Courtuous service staff. Thanks
Fast shipping, good products, nice message on the receipt!
Super friendly and helpful folks at the store.
Great personalized service. Plenty of parts, accessories. Could use more clothing options.
Disappointed about the loss of bike fitting service.

Great service - thanks!