West Point Cycles
Vancouver & Langley
BC
Canada

Customer Testimonials

Report a concern   April 6, 2023 — Rated 10 out of 10 by S.S. West Point Cycles - West 10th
What do you like about our products and services?

Knowledgeable staff, great selection and reasonable prices. Can’t ask for much more.

Report a concern   April 6, 2023 — Rated 10 out of 10 by Duncan Mccrindell West Point Cycles - West 10th
What do you like about our products and services?

Lots of friendly helpful staff. No waiting.
I liked the bike assessment before the tuneup to give me an idea of the degree of work and cost required.
Texting and email was convenient to let me know my bike was ready.
Good job!

Report a concern   April 6, 2023 — Rated 9 out of 10 by E.A. West Point Cycles - Langley
What do you like about our products and services?

the young lady that helped me pick out shoes, and other gear was quite helpful.

Report a concern   April 6, 2023 — Rated 10 out of 10 by G.M. West Point Cycles - West 10th
What do you like about our products and services?

Prompt and pleasant.

Report a concern   April 5, 2023 — Rated 10 out of 10 by J.S. West Point Cycles - Kerrisdale
What do you like about our products and services?

Pleasant customer service

Report a concern   April 5, 2023 — Rated 10 out of 10 by Robin Milicic West Point Cycles - West 10th
What do you like about our products and services?

It was wonderful being able to call and actually speak with a person! My questions were answered patiently and knowledgeably. I had actually ordered an accessory that wouldn't fit the bike I had ordered, and this was caught before shipping. They suggested a replacement and even applied a discount! My bike was shipped earlier than expected and I am eagerly awaiting delivery. Thank you again for making this investment such a wonderful experience!

Report a concern   April 4, 2023 — Rated 10 out of 10 by J.O. West Point Cycles - Langley
What do you like about our products and services?

Fast
Easy
Honest

Report a concern   April 4, 2023 — Rated 10 out of 10 by Sue Leibik West Point Cycles - West 10th
What do you like about our products and services?

Friendly people excellent service and knowledge

Report a concern   April 4, 2023 — Rated 10 out of 10 by H.R. West Point Cycles - Main St.
What do you like about our products and services?

Very knowledgeable staff!

Report a concern   April 4, 2023 — Rated 10 out of 10 by J.P. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable staff who do not pressure you to buy, even when you have an “antique” bike. 😁

Report a concern   April 3, 2023 — Rated 10 out of 10 by V.P. West Point Cycles - West 10th
What do you like about our products and services?

Good selection, knowledgeable staff and good customer service

Report a concern   April 3, 2023 — Rated 10 out of 10 by John Wheeler West Point Cycles - Kerrisdale
What do you like about our products and services?

Excellent tine up and report back on future issues.
Staff friendly and helpful.

Report a concern   April 3, 2023 — Rated 10 out of 10 by Chris Dyakowski West Point Cycles - Kerrisdale
What do you like about our products and services?

I am very impressed with the service that I received when I brought my bicycle in for brake servicing a couple of days ago. The staff is very friendly and the service is very professional. I would not hesitate to recommend the services that you offer to my friends and associates.

Report a concern   April 2, 2023 — Rated 10 out of 10 by B.P. West Point Cycles - Langley
What do you like about our products and services?

Very fast turn around

Report a concern   April 2, 2023 — Rated 10 out of 10 by R.W. West Point Cycles - Main St.
What do you like about our products and services?

Very knowledgeable and friendly staff. I really appreciated the extra time all the staff members took to explain the issue I was having while doing my own home repairs. Rather than "up-selling" me to bring my bike in, they patiently helped me to troubleshoot.

Report a concern   April 2, 2023 — Rated 10 out of 10 by J.G. West Point Cycles - West 10th
What do you like about our products and services?

Friendly knowledgeable staff

Report a concern   April 2, 2023 — Rated 10 out of 10 by D.H. West Point Cycles - Main St.
What do you like about our products and services?

Excellent service which really makes one come back.

Report a concern   April 2, 2023 — Rated 10 out of 10 by D.R. West Point Cycles - Langley
What do you like about our products and services?

Friendly, knowledgeable and competent.

Report a concern   April 2, 2023 — Rated 10 out of 10 by T.M. West Point Cycles - Kerrisdale
What do you like about our products and services?

Friendly and helpful staff.

Report a concern   April 2, 2023 — Rated 10 out of 10 by P.D. West Point Cycles - Kerrisdale
What do you like about our products and services?

Excellent bicycle repair and maintenance

Report a concern   April 2, 2023 — Rated 9 out of 10 by M.J. West Point Cycles - West 10th
What do you like about our products and services?

great friendly service

Report a concern   April 1, 2023 — Rated 9 out of 10 by G.W. West Point Cycles - Main St.
What do you like about our products and services?

Quickly ground the on sale item I came in for and provided good service. The store has a big footprint which makes it easy to browse.

Report a concern   March 31, 2023 — Rated 9 out of 10 by Marv Stern West Point Cycles - Main St.
What do you like about our products and services?

Great service done by friendly knowledgeable staff

Report a concern   March 31, 2023 — Rated 10 out of 10 by K.G. West Point Cycles - Kerrisdale
What do you like about our products and services?

Knowledgeable staff that provide excellent service with no up selling.

Report a concern   March 31, 2023 — Rated 10 out of 10 by R.G. West Point Cycles - Langley
What do you like about our products and services?

Customer Service, Professional Recommendations & always providing honest opinion on what to buy when. This place is very out of the way for me but I'm a client for life.

Report a concern   March 31, 2023 — Rated 10 out of 10 by Art Freeze West Point Cycles - West 10th
What do you like about our products and services?

I arrived at the store and my small technical problem was handled immediately.

Report a concern   March 31, 2023 — Rated 9 out of 10 by W.V. West Point Cycles - Langley
What do you like about our products and services?

Good range of bikes but could do with some more high end stock.

Report a concern   March 31, 2023 — Rated 10 out of 10 by Mark Macdonald West Point Cycles - West 10th
What do you like about our products and services?

Excellent service

Report a concern   March 30, 2023 — Rated 10 out of 10 by Aman Bring West Point Cycles - Langley
What do you like about our products and services?

Amazing Service! My son Ryan and I came in to buy a bike and we purchased a bike and a helmet. 24 hours later he crashed the bike into a stop sign and we went back and got it fixed immediately at no cost! New helmet as it was scratched at no cost! I'll be a customer for life.

Report a concern   March 30, 2023 — Rated 10 out of 10 by Airton Dudzevich West Point Cycles - Langley
What do you like about our products and services?

Very friendly and professional. I got bike ready to go in less than 10 minutes. So happy to be there


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