Customer Testimonials
All around good experience
Great repair service with fast turn around time!
They go the extra mile to make sure I’m back on the bike in no time!
JAX staff was very helpful with the build of our new E-Trike. It was a very complicated build but they got it finished quickly and it ride's very smooth. Thanks!
I like the expertise of the staff.
Super knowledgeable folks at Jax--really helpful for me to decide on which mountain bike is best for me.
You guys actually fixed my bike unlike the other bike shop I went to.. I’m happy no complaints
Great people
Great service, quality products.
Everything is always so nice at Jax!
Great service from Jeff at the Long Beach location. I was having some very technical issues with my shifting and he took the extra time to explain in detail what I needed and why the problem was happening. Very appreciated and would defiantly go back.
Braxton was so helpful in answering all my questions about my new bike and showing me how it all worked.
JAX has been around for a very long time and they provide the best bike options and excellent service.
Great customer service and staff expertise to provide guidance on appropriate product to purchase.
Friendly knowledgeable staff!
It's great
We purchased an accessory that we are happy with.
We the loved the bike we were considering however it was just to small for an adult. We'll keep checking back to see what's new.
Very good service. Easy to talk to and very helpful.
The people!
Knowledgeable and friendly staff with a great selection of gear
Bike serviced
Knowledgeable and friendly
The people working at the shop are great and very dynamic and helpful. Straight to the point and very nice.
Jason provided excellent service.
We left Jax sold on the improved safety of our bikes. Dave was professional in addressing our needs. At our ages (66 & 60,) we don't live on the edge...we ARE the edge. = ) So safety is paramount along with peaceful enjoyment.
Now, as we head over the hills we're picking up speed.
Thanks again, Dave.
Randy Weaver
Coach Jeanne Weaver
Yorba Linda, CA
Staff is incredibly friendly and knowledgeable. Store is clean and welcoming. Everyone from newbies, to weekend warriors, to super cyclers could feel at home there. :-)
Very helpful associates, great customer service!
Everything. Jeff was very helpful
I brought my Bob stroller in to have the tires checked. Everyone was so helpful and cheerful!
Friendly and fast service and the prices are competitive
Prompt service, organized store, and plenty of help