Customer Testimonials
Staff is Knowledgeable and not aggressive to sell.
Well informed and help staff
Excellent service, delay due to shipping but they did a great job keeping me informed.
Great customer service
Great service, very nice help!!!
Awesome service and customer service, very satisfied with the personnel and knowledge of bikes and accessories.
I trust my two Trek road bikes to the Service folks at Jax in Irvine. The are all personable, make solid recommendations and follow through with great service.
Eddie at Jax is fantastic! he always helps me with all of my bike issues. Thanks Eddie!
Good
Staff is both friendly and competent :)
Easy going. Respect and knowledgeable
Friendly and helpful.
Jax products and service is great
I liked the quality of service and the clear communication of price and details of what the services entailed. The staff is knowledgeable and professional.
Excellent experience! Helpful and informed customer service. Will definitely recommend to others!
Knowledgeable service people. Love that I have been able to get my bike back the same day so I can ride the next morning!
Don, the service manager is very nice and helpful
Everyone is extremely professional.
Always fast courteous
Very friendly and very helpful
The Jax team was very helpful and knowledgeable guiding me on next steps for my electra cruiser.
Service and sales staff are always very knowledgeable and friendly
Great service - very helpful.
Service is top notch…very knowledgeable staff eager to help
My gear changes need to be adjusted since they do not shift easily and correctly. I will bring it in next week if possible. Otherwise, everything was perfect. Thanks! Name removed
Great service. Nice people.
Fixed my tire issues, very friendly and helpful. Good job!
Friendly and fast service. Every time I’m in your shop Jose is so helpful. I will keep coming back because of Jose service.
After having four back tire blowouts, I had them put in essentially a kflar ring around my two rims, so I will never have a blowout again and they’re guaranteed for life. And they did the job very quickly.
Nice staff.